Mandalay Bay Resort And Casino, Las Vegas, United States of America

This is a great resort right at the airport end of the strip. It has an outstanding pool area to laze around. Staff were amazing, unless you asked you would never know what they are living with in regards to the recent tragedy. You do have to pay a resort fee over and above what you pay when you book, so budget for that. The only criticism is the lack of sound proofing in the doors which adjoin some rooms, if you have someone with a load voice next door you can hear them easily, we used cushions from the room along the bottom of the door and that fixed the issue easily.

Big room with king. The refrigerator was too small to use and only stocked with stuff to buy.

We stayed in Delano Queen suite. It was amazing room was very spacious and so elegant. Had all the right amenities. Definitely coming back.

Was good. A little confusing with doing check in over i pad. Also No social distancing in Elevators like other Hotels. Wynn only allowe 4 people per Elevator Ride and a lot of Kids.

Beautiful clean hotel. Friendly and efficient staff. We loved how the Delano suites have 1 1/2 baths. It is perfect for traveling with kids.

Even through the coronavirus all staff went out of their way to be friendly the casino was closing down the staff were losing their jobs and still were so nice. Hotel very clean

We checked in and were informed that the hotel was closing in two days. We were told all the facilities would remain open and a list of open restaurants was shared with us. The facilities were not open, only a couple of restaurants were open. The staff was rude. We asked for a credit for our resort fees as we were not at a resort any longer, most everything was closed and the front desk staff Maggie was not nice at all. For such a top rated hotel I expected much better service and even simple kindnesses such as smiles and sorry for your inconvenience but instead nobody who worked there knew about what was closed or open. Staff argued with us telling us that certain restaurants in the facility were open and we said we were just there and they were closed, they would not believe us. We were not offered anything for our inconvenience and paid for services we were not able to access. I will not return and will tell anyone who asks about the poor service and rude staff.

Kicked Out early due to Covid19. Kicked off slot machines at 1030 pm even though their notice said casinos were closing at 1200 midnight. Restaurants closed or had limited menus. Service staff was nice enough except for casino attendants that kicked us out too early.

We were there a short time but the staff was friendly, everything was clean, and we had restaurants casinos and entertainment right at our fingertips! Weather was not nice enough for the pool but that alone would be a reason to come back!

We stayed with some friends at Mandalay Bay and had an excellent experience! The resort was clean and beaut