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DoubleTree by Hilton Metropolitan - New York City

4-star hotel with restaurant, near 5th Avenue

  • Free WiFi in lobby
From
NZ$173

Property renovations and closures

  • This property is closed from April 7 2020 to May 31 2021 (dates subject to change).

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  • Hotel Bar
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1 / 67Hotel Bar
7.4.Good.
  • Great location but we had to wait one and a half hours each day to get our tea and coffee…

    Jul 25, 2019

  • We have stayed at this property several times and the service has always been excellent.…

    Mar 13, 2020

See all 1,962 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Transport options
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 764 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Midtown
  • 5th Avenue - 3 min walk
  • St. Patrick's Cathedral - 6 min walk
  • Chrysler Building - 8 min walk
  • Rockefeller Center - 8 min walk
  • Top of the Rock - 9 min walk
This property is closed from April 7 2020 to May 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed, Accessible
  • Standard Room, 2 Double Beds, Accessible
  • Standard Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible (Roll-in Shower)
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 1 King Bed, Accessible
  • Deluxe Room, 1 Queen Bed, Accessible
  • Standard Room, 1 Queen Bed, Accessible
  • Standard Room, 1 Queen Bed, Accessible
  • Suite, Accessible, Non Smoking
  • Junior Suite, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Balcony
  • Deluxe Room, 1 Queen Bed, Accessible, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking

Location

  • In Midtown
  • 5th Avenue - 3 min walk
  • St. Patrick's Cathedral - 6 min walk

What’s around

Landmarks

  • In Midtown
  • 5th Avenue - 3 min walk
  • St. Patrick's Cathedral - 6 min walk
  • Chrysler Building - 8 min walk
  • Rockefeller Center - 8 min walk
  • Top of the Rock - 9 min walk
  • Museum of Modern Art - 10 min walk
  • Radio City Music Hall - 10 min walk
  • Grand Central Terminal - 10 min walk
  • United Nations Headquarters - 13 min walk
  • Central Park - 14 min walk

Getting around

  • LaGuardia Airport (LGA) - 21 min drive
  • John F. Kennedy International Airport (JFK) - 33 min drive
  • Liberty Intl. Airport (EWR) - 35 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 3 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • Grand Central - 42 St. Station - 10 min walk
  • New York W 32nd St. Station - 27 min walk
  • New York Penn Station - 4 min drive
  • Lexington Av.-53 St. Station - 4 min walk
  • 51 St. Station - 4 min walk
  • 59 St. Station (Lexington Av.) - 8 min walk

At a glance

Hotel size

  • This hotel has 764 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Restrictions apply*
  • Up to 60 lbs

Internet

  • Free WiFi and wired Internet access in public areas
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 55 per night)
  • Onsite valet parking (USD 65 per day)

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge

Things to do

  • 24-hour fitness facilities
  • Spa services on site
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115

Services

  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1961
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Filipino
  • French
  • Hindi
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Met Bar - Onsite lobby lounge.

Met Grill - This restaurant specializes in American cuisine and serves breakfast only.

Small print

Also known as

  • DoubleTree Hilton Metropolitan New York City Hotel
  • Hilton Metropolitan New York City
  • DoubleTree Hilton Metropolitan Hotel
  • DoubleTree by Hilton Metropolitan - New York City Hotel
  • DoubleTree by Hilton Metropolitan - New York City New York
  • DoubleTree by Hilton Metropolitan - New York City Hotel New York
  • DoubleTree Hilton Metropolitan Hotel New York City
  • DoubleTree Hilton Metropolitan New York City
  • DoubleTree Hilton New York City
  • DoubleTree Metropolitan
  • DoubleTree Metropolitan Hilton
  • DoubleTree Metropolitan New York City
  • DoubleTree New York City Metropolitan
  • Hilton DoubleTree Metropolitan

Optional extras

Self parking costs USD 55 per night

Valet parking costs USD 65 per day

Rollaway beds are available for USD 25.00 per night

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Pets are allowed for an extra charge of USD 100 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 14.95 per night (rates may vary)

Wired Internet access is available in guestrooms for USD 14.95 (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Pet deposit: USD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, DoubleTree by Hilton Metropolitan - New York City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from April 7 2020 to May 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 55 per night. Valet parking costs USD 65 per day.
  • Yes, pets are welcome, with a maximum weight of 60 lbs per pet. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, Met Bar offers American cuisine. Nearby restaurants include Avra Estiatorio (3-min walk), Hillstone (3-min walk), and Smith & Wollensky (3-min walk).
  • No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
  • DoubleTree by Hilton Metropolitan - New York City has a 24-hour fitness center and spa services.
7.4.Good.
  • 10.0.Exceptional

    Great stay great people God bless

    GAMBRIEL, 3 night trip with friends, Mar 12, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great anniversary getaway with my fiancé before our wedding!

    Nicole, 1 night trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Location..............everything is so close..............

    Srsko, 2 night business trip, Mar 7, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Greay

    Great No problems.

    Julia, 6 night business trip, Mar 7, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Perfect location. Close to everything and great price

    2 night family trip, Mar 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    This hotel is in a great location, but there are a ton of better hotels right next door. The rooms are decorated in a dark brown color, which makes the entire room feel dark and unclean. Major updates needed throughout! They charge for Wi-Fi - which is free at The Maxwell - which is next door. Also, this hotel was slammed with crowds of flight attendants. They congregated in the lobby every day and it created so much congestion.

    LC, 2 night business trip, Mar 4, 2020

    Verified Orbitz guest review

  • 8.0.Very good

    Location is good. Clean room. Staff is good. Will probably return

    3 night business trip, Mar 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff was very helpful and every thing went better than planned

    Mike, 4 night romance trip, Feb 29, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Beware: Bed Bugs and Poor Customer Service

    We stayed for 2 nights in a standard room with 2 beds. On our first night, my friend saw a bug on the corner of her eye in bed. We caught it and discovered it was a bed bug full of blood. Upon calling housekeeping, the housekeeping manager simply dropped off blankets and instructed us to change the blankets ourselves. Of course, we weren’t willing to change the covers ourselves, so we called him again. He said that there was no housekeeper on duty, and left it at that. I called the front desk to speak to a manager there. They moved us to a different room which was a downgrade due to the fact that it was smaller and had no fridge like the first room had.We never received an apology for being bitten by a bed bug, for having to move in the middle of the night, or for having to call multiple times to get help. It was obvious that they had dealt with this problem before and didn’t care. I wouldn’t recommend this hotel to anybody, unless they are DESPERATE for a semi-cheap stay with bed bugs and poor service.

    2 night trip with friends, Feb 29, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    WiFi only in the lobby, charged for storing luggage , rooms a bit shabby

    7 night family trip, Feb 28, 2020

    Verified Expedia guest review

See all 1,962 reviews