Guests
All properties in Morelos, State of Mexico, Mexico

Hotel El Roble Resort

3.5-star hotel in Morelos with spa and indoor pool

  • Free WiFi
From
NZ$175

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Comfort Suite - Balcony
  • Outdoor Pool
Outdoor Pool. Image 1 of 49.
1 / 49Outdoor Pool
Rancho El Roble Santa Clara de Juarez, Morelos, 50564, MEX, Mexico
7.6.Good.
See all 4 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 38 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

For families

  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Estrella Biopark - 18.4 mi / 29.5 km
  • Ixtlahuaca Cathedral - 24.3 mi / 39.1 km
  • El Santuario del Senor del Cerrito - 26.6 mi / 42.8 km
  • Universidad de Ixtlahuaca CUI - 25.7 mi / 41.3 km
  • Arcos del Sitio - 29.2 mi / 47 km
  • La Parroquia y Ex Convento de San Francisco de Asís - 29.8 mi / 48 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Suite, 2 Double Beds (1 Queen Bed)
  • Luxury Suite, Jetted Tub
  • Comfort Suite

What’s around

Landmarks

  • Estrella Biopark - 18.4 mi / 29.5 km
  • Ixtlahuaca Cathedral - 24.3 mi / 39.1 km
  • El Santuario del Senor del Cerrito - 26.6 mi / 42.8 km
  • Universidad de Ixtlahuaca CUI - 25.7 mi / 41.3 km
  • Arcos del Sitio - 29.2 mi / 47 km
  • La Parroquia y Ex Convento de San Francisco de Asís - 29.8 mi / 48 km
  • Centro Cultural de Tepeji del Río - 30.3 mi / 48.8 km
  • Hacienda Caltengo - 31.7 mi / 50.9 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 71 min drive
map
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Rancho El Roble Santa Clara de Juarez, Morelos, 50564, MEX, Mexico

At a glance

Hotel size

  • This hotel has 38 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Spa treatment room(s)
  • Basketball on site
  • Horse riding/rental on site
  • Playground on site

Services

  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 21-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA has 1 treatment room. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Hotel Estacion - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of MXN 220 for adults and MXN 180 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Laundry facilities are available for an extra charge of MXN 45 per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests must contact this property in advance to reserve onsite parking

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

There is limited hot water on site.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

This property is licensed under an applicable law.Property Registration Number 5550620602

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hotel El Roble Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - 10:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Yes, there's an onsite restaurant, Hotel Estacion. Nearby restaurants include Pan de Dios (2 mi).
  • Have fun with onsite activities such as horseback riding, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel El Roble Resort also has a fitness center and spa services, as well as a picnic area and a garden.
7.6.Good.
  • 2.0.Poor

    Es bonito lugar no tuve mucho tiempo de conocer . Al llegar al hotel no respetaron mi tipo de habitación y que solo había habitación de mayor categoría o me daban una de menor categoría ,me cobraron la habitación de mayor precio y no respetaron el pago con mis puntos de expedía , el agua caliente insuficiente,salía fría y la televisión en otra área incómoda por cierto

    mario, 1 night trip, Sep 4, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fin de semana relajante

    Excelente lugar, muy tranquilo, todo lo necesario para pasar un fin de semana relajante, espacios amplios y muy muy boscoso.

    Susana, 1 night family trip, Aug 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Gustavo Valente

    Excelente servio y atención. Instalaciones bonitas y limpias. Sugiero que la alberca Debería de estar climatiza, es uno de sus atracciones principales y el encanto y funcionamiento se pierde al estar sumamente fría y estar en lugar de frío (bosque) también siguiero q todas las habitaciones deberían de tener frigobar (en mi contratación decía q el cuarto si tenía y no, en realidad no había frigo) El frigo también puede ser de mucho ayuda para aprovechar todas las instalaciones que tienen dentro del lugar como Mesas al aire libre, áreas de pic nic. Es un gran lugar hermosa y con mucho espacio.

    Gustavo Antonio, 1 night family trip, Feb 13, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Muy buen sitio para descansar

    el hotel en general muy bien, el perspnal muy atento y amable... solo un par de detalles. La alberca no estaba climatizada y en una de las habitaciones no servia la TV y una lamapara.

    HUGO, 1 night family trip, Dec 12, 2020

    Verified Hotels.com guest review

See all 4 reviews