All properties in Pittsfield, Massachusetts, United States of America

Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel

3-star hotel in Pittsfield with bar/lounge and health club

  • Free WiFi and free parking

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  • Pool
  • Pool
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8.0.Very good.
  • Very comfortable and quiet. I wish the restaurant and pool could have been open, but…

    Mar 22, 2021

  • I found this hotel very comfortable the better awesome to sleep in I would definitely pay…

    Mar 6, 2021

See all 186 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests

Guests rated location

Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 179 guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Health club
  • Massage/treatment rooms

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Heart of Pittsfield
  • Berkshire Museum - 3 min walk
  • Colonial Theater - 4 min walk
  • Berkshire Athenaeum - 4 min walk
  • Canoe Meadows Wildlife Sanctuary - 37 min walk
  • Arrowhead Museum - 3 mi / 4.9 km
The following facilities or services will be unavailable from August 24 2020 to December 31 2021 (dates subject to change):
  • Sauna

The following facilities are closed on Friday and Saturday:
  • Indoor pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking (Leisure)
  • Standard Room
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility Tub)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility Tub)
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility Roll-In Shower)
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, Tower
  • Suite, 1 Twin Bed, Accessible, Non Smoking (Roll-In Shower)


  • Heart of Pittsfield
  • Berkshire Museum - 3 min walk
  • Colonial Theater - 4 min walk

What’s around


  • Heart of Pittsfield
  • Berkshire Museum - 3 min walk
  • Colonial Theater - 4 min walk
  • Berkshire Athenaeum - 4 min walk
  • Canoe Meadows Wildlife Sanctuary - 37 min walk
  • Arrowhead Museum - 3 mi / 4.9 km
  • Jiminy Peak Mountain Resort - 8 mi / 12.8 km
  • Tanglewood Music Center - 8 mi / 12.8 km
  • Bousquet Ski Area - 3.7 mi / 6 km
  • Pittsfield State Forest - 4.1 mi / 6.5 km
  • Crane Museum of Papermaking - 5 mi / 8 km

Getting around

  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive
  • Hudson, NY (HCC-Columbia County) - 51 min drive
  • Pittsfield Intermodal Transportation Center - 6 min walk
  • Pittsfield Station - 7 min drive

At a glance

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 12 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Specific rooms only, restrictions apply*
  • 2 per room (up to 25 lbs)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options
  • Offsite parking within 500 ft (USD 6 per day)
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Health club
  • Spa treatment room(s)
  • Golfing nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 10
  • Conference center
  • Computer station


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Library


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Braille signage
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Pay movies
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance calls

Food and drink

  • Refrigerator
  • Microwave (on request)


  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Crowne Plaza Hotel Pittsfield-Berkshires
  • Holiday Inn Suites Pittsfield Berkshires
  • Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel Hotel
  • Crowne Plaza Pittsfield-Berkshires
  • Crowne Plaza Pittsfield Hotel Pittsfield
  • Pittsfield Crowne Plaza
  • Crowne Plaza Pittsfield-Berkshires Hotel
  • Berkshire Plaza Hotel Pittsfield
  • Berkshire Plaza Pittsfield
  • Berkshire Plaza
  • Crowne Plaza Pittsfield Berkshires

Optional extras

Parking is available nearby and costs USD 6 per day (500 ft away)

Buffet breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)

Pets are allowed for an extra charge of USD 75 per pet, per stay

Service animals exempt from fees


State tax ID - C0010502360

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Holiday Inn & Suites Pittsfield-Berkshires, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Otto's (4-min walk), On A Roll Cafe (4-min walk), and Flavours of Malaysia (4-min walk).
  • During the winter, enjoy fun activities nearby like cross-country skiing and snowboarding, and return when the snow melts for a round of golf at the nearby golf course. Enjoy amenities like a health club and a garden.
8.0.Very good.
  • 6.0.Good

    Ok stay

    We arrived at the hotel to find out that they had a water main break. I understand things happen so we were told that we could leave and get a refund or we can stay and get a free boxed breakfast. We decided to stay because the hotel was close to were we needed to be the next day. She told us that the water will be shut off at 8:00 in the morning. I woke up early and took a shower so I made sure I had water. Well the water was never shut off that morning and we left at 12:00. I was a little frustrated at this point. Went down to get the boxed "breakfast" and it was a bran muffin, yogurt and a bar with orange juice. I just think that they could have done more for the inconvenience this caused than a free 5.00 breakfast. Also in the parking garage there were 2 people smoking weed right outside the entrance. I don't think I will ever go back to Pittsfield for anything so I cant say if I would stay there again.

    1 night family trip, Feb 21, 2021

    Verified guest review

  • 6.0.Good said the pool and the hot tub were open. They were not. This was the whole reason i booked this hotel. It is nice to use a hot tub after skiing.

    1 night trip, Feb 16, 2021

    Verified guest review

  • 10.0.Exceptional

    Great services

    Taylor was great and good at her job an help me find praking for my trailer but all the staff was friendly and great if im ever in the area again this is where i will stay

    1 night business trip, Feb 11, 2021

    Verified guest review

  • 4.0.Fair

    heater would not climb above 70f

    Russ, 1 night trip, Jan 29, 2021

    Verified guest review

  • 8.0.Very good


    Ashley M, 1 night trip with friends, Jan 28, 2021

    Verified guest review

  • 10.0.Exceptional

    Wonderful experience!

    The hotel was very clean and updated. The customer service was great. Everyone was helpful. I highly recommend it and they are pet friendly! Also it is minutes away from the heart of Pittsfield with quick access to other towns.

    Leslie, 1 night family trip, Nov 10, 2020

    Verified guest review

  • 6.0.Good

    The property was a little “run down”. Needs some updating. We went to bar approx 1 hr after it was to open and the beer coolers were still locked? Attendant didn’t have keys and was very confused about everything. We left and walked a few blocks to an off site bar and restaurant

    Rick, 1 night trip with friends, Oct 23, 2020

    Verified Expedia guest review

  • 6.0.Good

    I understand why this hotel is inexpensive :/

    Overall meh experience. Room was fine, but the service was not great. Parking garage is incredibly sketchy and the employee working in there was useless in helping us feel safe (3 females at 9:30pm). The entire parking situation is a joke. The main level garage is small, so we got directed to the lower-lever garage which was dark and the only car there appeared to have been abandoned weeks ago. We did not feel comfortable parking there because it felt so unsafe. The employee working in the upper level of the garage and directed us to the lower level did not offer to walk us up from the sketchy lower level. Once we got to the room, the TV wasn't working so we called for help. The same employee who did not help us in the parking garage came up to fix it, and was NOT wearing a mask. That is unacceptable. Overall it was fine for the price we paid, but I wish we had paid more money to stay somewhere better.

    1 night trip with friends, Oct 17, 2020

    Verified guest review

  • 8.0.Very good

    Just your average holiday inn in a small town. Nice

    1 night romance trip, Oct 16, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    I would recommend this hotel. It’s in a great location in downtown Pittsfield. The staff was friendly and responsive. All staff was masked (Covid) and there were plexiglass between them and customers at the check in desk. The room was nice and clean with a beautiful view of the mountains.

    RL, 2 night trip with friends, Oct 16, 2020

    Verified Expedia guest review

See all 186 reviews