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3-star hotel in Pittsfield with bar/lounge and health club
Very comfortable and quiet. I wish the restaurant and pool could have been open, but…
Mar 22, 2021
I found this hotel very comfortable the better awesome to sleep in I would definitely pay…
Mar 6, 2021
This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
Parking is available nearby and costs USD 6 per day (500 ft away)
Buffet breakfast is offered for an extra charge of USD 10 for adults and USD 10 for children (approximately)
Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals exempt from feesThe property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
Contactless check-out is available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
We arrived at the hotel to find out that they had a water main break. I understand things happen so we were told that we could leave and get a refund or we can stay and get a free boxed breakfast. We decided to stay because the hotel was close to were we needed to be the next day. She told us that the water will be shut off at 8:00 in the morning. I woke up early and took a shower so I made sure I had water. Well the water was never shut off that morning and we left at 12:00. I was a little frustrated at this point. Went down to get the boxed "breakfast" and it was a bran muffin, yogurt and a bar with orange juice. I just think that they could have done more for the inconvenience this caused than a free 5.00 breakfast. Also in the parking garage there were 2 people smoking weed right outside the entrance. I don't think I will ever go back to Pittsfield for anything so I cant say if I would stay there again.
1 night family trip, Feb 21, 2021
Verified Hotels.com guest review
Hotels.com said the pool and the hot tub were open. They were not. This was the whole reason i booked this hotel. It is nice to use a hot tub after skiing.
1 night trip, Feb 16, 2021
Verified Hotels.com guest review
Taylor was great and good at her job an help me find praking for my trailer but all the staff was friendly and great if im ever in the area again this is where i will stay
1 night business trip, Feb 11, 2021
Verified Hotels.com guest review
heater would not climb above 70f
Russ, 1 night trip, Jan 29, 2021
Verified Hotels.com guest review
IT WAS A GREAT PLACE TO STAY
Ashley M, 1 night trip with friends, Jan 28, 2021
Verified Hotels.com guest review
The hotel was very clean and updated. The customer service was great. Everyone was helpful. I highly recommend it and they are pet friendly! Also it is minutes away from the heart of Pittsfield with quick access to other towns.
Leslie, 1 night family trip, Nov 10, 2020
Verified Hotels.com guest review
The property was a little “run down”. Needs some updating. We went to bar approx 1 hr after it was to open and the beer coolers were still locked? Attendant didn’t have keys and was very confused about everything. We left and walked a few blocks to an off site bar and restaurant
Rick, 1 night trip with friends, Oct 23, 2020
Verified Expedia guest review
Overall meh experience. Room was fine, but the service was not great. Parking garage is incredibly sketchy and the employee working in there was useless in helping us feel safe (3 females at 9:30pm). The entire parking situation is a joke. The main level garage is small, so we got directed to the lower-lever garage which was dark and the only car there appeared to have been abandoned weeks ago. We did not feel comfortable parking there because it felt so unsafe. The employee working in the upper level of the garage and directed us to the lower level did not offer to walk us up from the sketchy lower level. Once we got to the room, the TV wasn't working so we called for help. The same employee who did not help us in the parking garage came up to fix it, and was NOT wearing a mask. That is unacceptable. Overall it was fine for the price we paid, but I wish we had paid more money to stay somewhere better.
1 night trip with friends, Oct 17, 2020
Verified Hotels.com guest review
Just your average holiday inn in a small town. Nice
1 night romance trip, Oct 16, 2020
Verified Travelocity guest review
I would recommend this hotel. It’s in a great location in downtown Pittsfield. The staff was friendly and responsive. All staff was masked (Covid) and there were plexiglass between them and customers at the check in desk. The room was nice and clean with a beautiful view of the mountains.
RL, 2 night trip with friends, Oct 16, 2020
Verified Expedia guest review