Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 35 min drive
Corozal (CZH) - 52 min drive
Restaurants
La Bendición Dios - 4 min drive
Albahaca - 17 min walk
Ajal - 4 min drive
Taqueria el Trompo de K'los - 5 min drive
Mr. Taco - 5 min drive
About this property
Hotel CasaBakal - A pie de Laguna - Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar puts you a short five-minute drive from Lake Bacalar. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante del hotel, which serves lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Parking
No on-site parking
Free off-site parking within 16 ft
Other information
Designated smoking areas
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Water dispenser
Travelling with children
Playground
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
An outdoor pool
Outdoor entertainment area
Walkway to water
Room amenities
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Towels
Food and drink
Free bottled water
More
Daily housekeeping
Special features
Dining
Restaurante del hotel – This restaurant serves lunch and dinner.
Fees & policies
Pets
Pets are allowed for an extra charge of MXN 350 per pet, per stay
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Casa Bakal
Casabakal A Pie Laguna Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel
Hotel CasaBakal - A pie de Laguna - Bacalar Bacalar
Hotel CasaBakal - A pie de Laguna - Bacalar Hotel Bacalar
Frequently asked questions
Does Hotel CasaBakal - A pie de Laguna - Bacalar offer free cancellation for a full refund?
Yes, Hotel CasaBakal - A pie de Laguna - Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel CasaBakal - A pie de Laguna - Bacalar?
Yes, there's an outdoor pool.
Are pets allowed at Hotel CasaBakal - A pie de Laguna - Bacalar?
Yes, pets are welcome. There's a charge of MXN 350 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Hotel CasaBakal - A pie de Laguna - Bacalar?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel CasaBakal - A pie de Laguna - Bacalar?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at Hotel CasaBakal - A pie de Laguna - Bacalar and nearby?
Hotel CasaBakal - A pie de Laguna - Bacalar has an outdoor pool and a garden.
Are there restaurants at or near Hotel CasaBakal - A pie de Laguna - Bacalar?
Yes, there's an on-site restaurant, Restaurante del hotel.
What's the area around Hotel CasaBakal - A pie de Laguna - Bacalar like?
Hotel CasaBakal - A pie de Laguna - Bacalar is a short 19-minute walk from Lake Bacalar and 8 minutes' walk from Cenote Esmeralda.
Hotel CasaBakal - A pie de Laguna - Bacalar Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 December 2024
Great stay, great location and great amenities. Kayaks and Paddle boards included which makes it great to not have to book another activity on the lagoon. Front staff very helpful and happy to give you all the tools to get by by yourself around town
Delphine
Delphine, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Perfect area
Amazing stay!!!!! The lagoon is great!!!! the water is warm!!!! Great hotel!!!
Tulio
Tulio, 3-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 July 2024
The reservation did not specify that the bathroom was outside and shared, otherwise i would not reserve, however, the staff always maintained the facilities clean. My cabana was the 4th one (in front of the lagoon) so when the tide goes up all the grass gets wet making difficult to walk from the cabana to the main areas, some wood carpet would help to avoid this.
Other than that the facilities are nice, the location is privilege, it is close to the restaurants and local attractions.
I would be back for sure!!
Alan Manuel
Alan Manuel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Patricio
Patricio, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 March 2024
JOSE
JOSE, 3-night trip
Verified Expedia guest review
2/10 Poor
24 March 2024
Put in risk our lives because of the bad conditions of the kayaks also bad service
Jose Luis
Jose Luis, 2-night trip
Verified Expedia guest review
10/10 Exceptional
11 March 2024
The lady at the reception was super helpful. The grounds are beautiful with flowers. The direct access to the lake is a plus with kayaks available on property.
Peter
Peter, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 February 2024
Kim
Kim, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 February 2024
Great place Isabell was awesome fluent English and Spanish Jorge the manager super nice . We shared his chefs new vegetarian creation . it was awesome!
Jim and Karen
Jimmy
Jimmy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 October 2023
Great view and service
Our family of 3 stayed in the room with 4 twin beds (backpacker style!) when we stayed during the annular eclipse. The room was very basic, especially the bathroom, but the view was stunning. We loved the pool, dock and ease of checking out the included kayaks and paddleboards. Service was excellent and everyone was so friendly - some of the best service we have experienced in Mexico. The only downside was the beds were quite hard and could use some kind of softer covering. Overall, highly recommend!
Jill
Jill, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2023
Friendliness? Clean great food
julie
julie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 October 2023
MONICA
MONICA, 3-night trip
Verified Expedia guest review
8/10 Very good
10 October 2023
We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind.
Altera
Altera, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 September 2023
Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing.
John
John, 3-night trip
Verified Expedia guest review
8/10 Very good
19 July 2023
The property was in a fantastic location on the lagoon. The hotel was well kept, clean, quiet, felt safe and the staff was excellent. The only drawback was that we had to take a taxi to get to other restaurants and shops. We also had the sink spring a leak on our room, but it was quickly fixed and cleaned up. I will surely come here again.
Jessica
Jessica, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 May 2023
Es un hotel lindo, confortable, se siente a gusto, en uno de los lugares más bellos del mundo. Extraordinaria la atención y las instalaciones. La comida muy buena en Balik!!!
Maria Jose
Maria Jose, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 April 2023
One of them most beautiful places on earth. Danny at the desk was so helpful. The food was wonderful and the staff so polite and kind. We went kayaking and took the 3 hour sailing trip around the lagoon. The guides on the sail boat were fun and knowledgeable about the area.
Met some wonderful people from around the world and one family we'll be keeping in touch with !!
I love this smaller size, quaint hotel, I wouldn't change a thing about it !!
Julie
Julie, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 March 2023
Great breath taking views!! Amazing staff and Great Activities
Pablo
Pablo, 3-night family trip
Verified Expedia guest review
6/10 Good
21 February 2023
Do you want my opinion or do you not want my opinion? This is the second time you reject it. I’ll just post it on Google.
larisa
larisa, 4-night family trip
Verified Expedia guest review
4/10 Fair
5 January 2023
Esperaba diferente cuarto. Me dieron uno escondido Necesita mantenimiento
Daniel
Daniel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
17 November 2022
Edna
Edna, 5-night family trip
Verified Expedia guest review
8/10 Very good
11 October 2022
I loved the atmosphere and friendly staff. Everything seemed easy.