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RACV Royal Pines Resort Gold Coast

Photo gallery for RACV Royal Pines Resort Gold Coast

Aerial view
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Water park
Superior Twin Room | View from room

Overview of RACV Royal Pines Resort Gold Coast

VIP Access

RACV Royal Pines Resort Gold Coast

5-star property
Luxury hotel in Benowa with 4 restaurants and golf course

9.2/10 Superb

1,067 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$198
Price available on 30/01/2023
Map
Ross Street, Benowa, QLD, 4217

Room options

About this area

What's nearby

  • In Benowa
  • Cavill Avenue - 8 min drive
  • The Star Gold Coast - 14 min drive
  • Wet'n'Wild Gold Coast - 20 min drive
  • Warner Bros. Movie World - 16 min drive
  • Dreamworld - 22 min drive

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 34 min drive
  • Helensvale Station - 12 min drive
  • Varsity Lakes Station - 17 min drive
  • Gold Coast City Coomera Station - 18 min drive

Restaurants

  • Urban Village Cafe - 3 min walk
  • Videre - 9 min walk
  • Panorama Lounge - 9 min walk
  • Ashmore Road Seafood & Steakhouse Restaurant - 16 min walk
  • Kokko Maria - 3 min drive

About this property

RACV Royal Pines Resort Gold Coast

RACV Royal Pines Resort Gold Coast features a golf course and a free water park. Guests can visit the spa to be pampered with hot stone massages, body wraps or facials, and Kalinda Restaurant, one of 4 restaurants, serves breakfast. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers love the comfortable beds and overall value.

Languages

Chinese (Mandarin), English, French, Japanese, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 333 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 4 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis lessons
  • Golf lessons
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1991
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • Health club
  • 27 holes of golf
  • Golf driving range on site
  • An outdoor pool
  • Free water park
  • Full-service spa
  • Golf pro shop on site
  • Hot tub
  • 5 outdoor tennis courts
  • Massage/treatment rooms
  • Water slide

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Russian

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

One Spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

Dining

Kalinda Restaurant – This restaurant only serves breakfast.
Trattoria Amici – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Arakawa Japanese – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
Panorama – On-site café. Open daily.
Tees Clubhouse – On-site restaurant. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Breakfast costs between AUD 39 and AUD 39 for adults, and AUD 15 and AUD 39 for children (approximately)

Renovations and closures

The property will be renovating from 30 November 2022 to 31 August 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 60.0 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and lunch, and also through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

RACV Pines
RACV Pines Resort
RACV Resort Royal Pines
RACV Royal
RACV Royal Pines
RACV Royal Pines Benowa
Racv Royal Pines Gold Coast
RACV Royal Pines Resort Benowa
Royal Pines RACV
Royal Pines Resort RACV
Racv Royal Pines Ashmore
Racv Royal Pines Hotel Benowa
RACV Royal Pines Resort Gold Coast, Australia - Benowa
RACV Royal Pines Resort Gold Coast Hotel
RACV Royal Pines Resort Gold Coast Benowa
RACV Royal Pines Resort Gold Coast Hotel Benowa

Frequently asked questions

Does RACV Royal Pines Resort Gold Coast offer free cancellation for a full refund?
Yes, RACV Royal Pines Resort Gold Coast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at RACV Royal Pines Resort Gold Coast?
As of 29 January 2023, prices found for a 1-night stay for 2 adults at RACV Royal Pines Resort Gold Coast on 30 January 2023 start from NZ$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at RACV Royal Pines Resort Gold Coast?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at RACV Royal Pines Resort Gold Coast?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at RACV Royal Pines Resort Gold Coast?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at RACV Royal Pines Resort Gold Coast?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at RACV Royal Pines Resort Gold Coast?
You can check in from 2 PM - midnight. Check-out time is 11:00 AM. Express check-out and contactless check-out are available.
Is there an on-site casino at RACV Royal Pines Resort Gold Coast?
No, this hotel doesn't have a casino, but The Star Gold Coast (14-min drive) is nearby.
What is there to do at RACV Royal Pines Resort Gold Coast and nearby?
Tee off at the on-site golf course, and improve your game on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. RACV Royal Pines Resort Gold Coast also has 2 bars, a water slide and a health club, as well as spa services and a garden.
Are there restaurants at or near RACV Royal Pines Resort Gold Coast?
Yes, there are 4 on-site restaurants, featuring Italian cuisine. Nearby restaurants include Urban Village Cafe (3-min walk), Videre (9-min walk) and Panorama Lounge (9-min walk).
What's the area around RACV Royal Pines Resort Gold Coast like?
RACV Royal Pines Resort Gold Coast is in Benowa, a short 6-minute walk from Royal Pines Resort Golf Course. Travellers say that the hotel is in a great location.

Reviews

9.2

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Se won, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Denise, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Matt, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very satisfied
We were very happy there, it is perfect for a weekend away with young children.
Emma, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great value
Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable accommodation, amazing amenities. We loved every minute of our stay.
Alisha, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

YUKIHIKO, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great for families
My kids arrived from South Africa and after not seeing them for almost 4 years we decided to treat them with a family weekend away, i booked online and the check-in went well with no issues, our room was emmediatly available. We were offer assistance with our luggage but we travelled with the minimum therefore we decline, a bottle if wine was offered, we spend the entire weekend at the hotel, the kids loves the fame area and the poolside and me and my husband could relax on the sunbeds. The hotel is ideal for families, the food was great and well presented, as a former 5 star luxury hotel manager i vould not fault the facility. We will definitely ve back soon
Gina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff were very nice and always a high chair available. Room was tired and pool felt not so clean and not enough chairs
Peta, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Elizabeth, 1-night family trip
Verified Hotels.com guest review