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1 room, 2 adults

Hotel Baseler Hof

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Esplanade 11, Hamburg, HH, 20354, Germany

4-star hotel with 2 restaurants, near Reeperbahn
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • very friendly staff and clean facility, price is not cheap but you get what you pay for.Jan 18, 2020
  • I have stayed in this hotel numerous times when visiting Hamburg. It's always a pleasure…Nov 29, 2019

Hotel Baseler Hof

from NZ$180
  • Small Single Room
  • Comfort Room
  • Superior Room
  • Small Double Room
  • Standard Single Room
  • Penthouse Suite with balcony
  • Family Triple Room

What’s around Hotel Baseler Hof

Landmarks

  • In Neustadt
  • Reeperbahn - 23 min walk
  • Miniatur Wunderland - 24 min walk
  • Hamburg Dungeon - 24 min walk
  • Elbe Philharmonic Hall - 32 min walk
  • Fish Market - 44 min walk
  • Hamburg City Hall - 13 min walk
  • Moenckebergstrasse - 13 min walk

Getting around

  • Hamburg Airport (HAM) - 24 min drive
  • Hamburg Dammtor Station - 5 min walk
  • Central S-Bahn - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
  • Stephansplatz U-Bahn - 2 min walk
  • Gaensemarkt U-Bahn - 6 min walk
  • Dammtor S-Bahn - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 167 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3 PM-12:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

  • Offsite parking nearby (EUR 30 per day)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Steam room
  • Sauna
  • Bicycle rentals nearby
  • Sailing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5315
  • Conference space size (meters) - 494
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1907
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path to lift
Languages Spoken
  • English
  • French
  • German
  • Polish
  • Spanish

In the room

Home comforts
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 25-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Kleinhuis - This restaurant serves dinner and light fare.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Baseler Hof’s small print

Also known as

  • TOP VCH Baseler Hof
  • Hotel Baseler Hof Hotel
  • Hotel Baseler Hof Hamburg
  • Hotel Baseler Hof Hotel Hamburg
  • TOP VCH Baseler Hof Hamburg
  • TOP VCH Hotel Baseler Hof
  • TOP VCH Hotel Baseler Hof Hamburg
  • VCH Hotel Baseler Hof
  • Hotel Baseler Hof Hamburg
  • Hotel Baseler Hof
  • Baseler Hof Hamburg
  • Baseler Hof

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Parking is available nearby and costs EUR 30 per day

Buffet breakfast is offered for an extra charge of EUR 17.00 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Baseler Hof

  • Does Hotel Baseler Hof offer free cancellation for a full refund?
    Yes, Hotel Baseler Hof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Baseler Hof?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Baseler Hof?
    Sorry, there's no onsite parking at Hotel Baseler Hof.
  • Are pets allowed at Hotel Baseler Hof?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Baseler Hof?
    You can check in from 3 PM - 12:30 AM. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Baseler Hof?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Tiffany (3-min walk), Tarantella (4-min walk), and Franziskaner (4-min walk).
  • Is there an onsite casino at Hotel Baseler Hof?
    No, this hotel doesn't have a casino, but Casino Esplanade (2-min walk) is nearby.
  • What is there to do at Hotel Baseler Hof and nearby?
    Have fun with nearby activities like cycling and sailing. Enjoy amenities like 2 bars, a sauna, and a steam room.

Recent reviews

Fabulous 8.6 From 187 reviews

Exceptional 10.0
Excellent and quiet location, comfortable beds and pillows, complimentary tea and coffee in the rooms, we had a lovely week-end here. We were able to check in already before Midday and the staff was friendly. Generous breakfast buffet. Would definitely return!
gb2 night trip
Good 6.0
Convenient, pretty nice, but NO AIR CONDITIONING!
In town for a wedding, this was on the short list of recommended hotels. Unfortunately it was a heat wave, and Germany does not believe in AC, including NO AIR CONDITIONING in the hotel. The second night they were able to bring up a fan which provided little relief. Window was facing into a small courtyard area with no breeze. Nearly checked out and found something with AC. It's historic and they do take pride in the hotel. The WiFi was not strong enough to use in our room on the far side of the hotel from the lobby / street. Staff was pretty friendly. Hoffbrau House is next door. Conveniently located for walking the heart of the city around the lake and shopping districts.
us4 night family trip
Poor 2.0
This booking I made through you at property he offered why you are not booked directly and they provide us very small rooms at the checkout time they collect us call charges approximately EURO 36 I called india for four minutes and as per talk with him they charged us .35/ minutes they also charge late check out we already take his permission in morning and they allowed us but due to this booking with you they charge extra from us next time I cannot book any hotel from your side in pay at hotel conditions. If possible resolve this issue
Sanjay, in1 night romance trip
Fair 4.0
Very very small room and bed all surrrounded by walls and not confortable at all. I never saw such small space in a hotel room.Breaskfast was quite reach especially with smoked salmon and moldy cheese. Juice was low quality and small fruits. It has radiator with adjustable temperature but not working properly. Windows are visibile from the hall and low intimacy. Wifi did not working and personal at reception just shrugged his shoulders.
Ioan, ie3 night business trip
Exceptional 10.0
Nice hotel in a good location
My room was comfortable, spacious and in good condition (I had a Superior Room). The bar had a good selection of whiskies! The hotel location is excellent for walking into the centre and getting the undergroud. If I am in Hamburg again I will book this hotel.
Tom, gb3 night business trip
Very good 8.0
Great location + staff
This is the perfect location - about a 20 minute walk from the Main Train Station and near quality stores, restaurants and top-notch sights. In addition to its location, the other highlight is that the staff is exceptional - very friendly, helpful and professional and the wi-fi works well. There is no real downside to staying here, but the building is a bit older and, as a consequence, is not as quiet as a more modern place that has better sound-proofing components in its construction. My room was in the center of the hotel and looked out over an inner opening area and noise filtered upwards, which is not a huge deal, but something you hear if you are staying in one of those rooms. The room itself was well appointed, but the bathroom was a bit musty as it did not have a fan in it. In truth, those are minor things and not at all limiting factors as I would stay here again if I wanted to be in this part of town.
us1 night trip
Very good 8.0
Nice room and stay, bad service
Satisfactory stay, service was quite rude but the rooms were clean and the breakfast was great.
Amanda, au1 night business trip
Good 6.0
Close to subway and lake, average experience
Pros: very close to subway and Alster lake, breakfast good, fast wifi Cons: quite dated room interior, no aircon, bed is not very comfortable Overall: Average experience
sg2 night business trip
Exceptional 10.0
Perfect hotel in heart of Hamburg
Friendly staff, good location in center of Hamburg, good sauna :)
Hanul, kr1 night romance trip
Fair 4.0
When I awoke in the morning I heard a commotion of loud talking and equipment outside my room. I could not open my door into the hallway all the way because men were working on the floor outside the room. I had to squeeze through the narrow door open. There was no notice or apology.
Tim, us1 night trip

Hotel Baseler Hof