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The Cityview

Photo gallery for The Cityview

Lobby
Front of property
Premier Plus Double Double | In-room safe, desk, blackout curtains, free WiFi
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Reception

Overview of The Cityview

The Cityview

4.0 star property
4-star hotel with 3 restaurants, near Victoria Harbour
8.0 out of 10 Very good
8.0/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking
The price is NZ$139
Price available on 06/06/2023
Map
23 Waterloo Road, Yaumatei, Kowloon
Main amenities
  • Daily housekeeping
  • 3 restaurants
  • Breakfast available
  • Coffee shop/cafe
  • Limo/town car service
  • 24-hour front desk
  • Air conditioning
  • Living plant wall
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Fridge
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • In Mong Kok
  • Victoria Harbour - 30 min walk
  • Kowloon Bay - 36 min walk
  • Nathan Road Shopping District - 1 min drive
  • Langham Place Mall - 2 min drive
  • Temple Street Night Market - 2 min drive
  • Harbour City - 4 min drive
  • K11 Shopping Mall - 4 min drive
  • 1881 Heritage - 3 min drive
  • Happy Valley Race Course - 7 min drive
  • Wan Chai Road - 7 min drive

Getting around

  • Hong Kong International Airport (HKG) - 34 min drive
  • Hong Kong Yau Ma Tei Station - 1 min walk
  • Hong Kong Mong Kok Station - 10 min walk
  • Hong Kong Jordan Station - 15 min walk
  • Kowloon Station - 29 min walk

Restaurants

  • 東海堂 - 2 min walk
  • 通達食店 - 1 min walk
  • Ca-tu-ya 吉豚屋 - 2 min walk
  • Kadorar Et Levain - 1 min walk
  • Satay King Co Ltd - 2 min walk
Map

About this property

The Cityview

The Cityview puts you within a 10-minute drive of Kowloon Bay and Hong Kong Convention and Exhibition Centre. Guests looking for a bite to eat can visit The Balcony, one of 3 restaurants, which serves Asian cuisine and is open for lunch and dinner. This upmarket hotel is also 1.5 mi (2.5 km) from Victoria Harbour and 3 mi (4.8 km) from Lan Kwai Fong. Fellow travellers say great things about the location and nearby shopping.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 422 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Guests may be subject to health screenings for COVID-19 at the property.
  • This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 restaurants
  • Coffee shop

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Annual offsets purchased for at least 10% of carbon footprint
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

The Balcony – This restaurant specialises in Asian cuisine and serves lunch and dinner.
City Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Amazing – This theme restaurant specialises in Thai cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: HKD 500 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately HKD 110 per person

Children & extra beds

  • Rollaway beds are available for HKD 500.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
No visitors or unregistered guests are allowed in guestrooms after 11 PM.

Also known as

Cityview Inn Kowloon
Cityview Kowloon
Cityview Hotel Kowloon
Cityview Hotel
The Cityview Hotel
The Cityview Kowloon
The Cityview Hotel Kowloon

Frequently asked questions

Does The Cityview offer free cancellation for a full refund?
Yes, The Cityview does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Cityview?
As of 4 June 2023, prices found for a 1-night stay for 2 adults at The Cityview on 6 June 2023 start from NZ$139, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Cityview?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Cityview?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Cityview?
Sorry, there's no on-site parking at The Cityview.
What are the check-in and check-out times at The Cityview?
You can check in from 3:00 PM - 2:00 AM. Check-out time is noon.
Are there restaurants at or near The Cityview?
Yes, there are 3 on-site restaurants, featuring Asian cuisine.
What's the area around The Cityview like?
The Cityview is in Mong Kok, a short 1-minute walk from Hong Kong Yau Ma Tei Station and 8 minutes' walk from Langham Place Mall. Travellers give top marks for the hotel's prime location.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Lay ping, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Kenneth, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Not bad
Flight was cancelled and booked this last minute. Basic business hotel, old and clean.
Hyun Woo, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Ms.
The location is perfect, very accessible. Staffs are all friendly. Highly recommended and we will use the same hotel next time. Thank you.
Maria Teresa, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Decent room but awful service
Hotel was nice enough to let me checkin before official check in time. Room was clean and comfortable. But this is where the positive ends. The service was appalling. My key didn’t work more than 10 times during my stay so I had to keep going back to reception to get a new key card. Nobody apologized or acknowledged how ridiculous the situation was. On my last day, I asked the receptionist what the problem was and he started to tell me something when his manager decided to shut him up in Cantonese saying don’t talk to him. Of course, he didn’t know I could understand that and was very embarrassed when I called him out. For the life of me I can’t understand if this was racism or purely a complete lack of any willingness to deal with the situation. Anyway, the hotel manager profusely apologized the next day but this entire situation was unacceptable.
Ravi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Friendly staff.
Jeanette, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Viktor, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient
Ping Kuen, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent location
Have stayed at City View 4x. Got no complaints except the bed and pillows which aren’t as comfortable. Apart from that everything else is good - the location, accessibility and short walking distance to shops, malls and eateries. It’s comforting to know there’s a fire station and hospital next door too. Want to thank James and Edwin whom we see daily, their service is wonderful and please keep it up!
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wing, 13-night trip
Verified Expedia guest review