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AO21 Apartments

Photo gallery for AO21 Apartments

Classic Apartment | Living room | 55-inch Smart TV with cable channels, TV, Netflix
Classic Apartment | Living room | 55-inch Smart TV with cable channels, TV, Netflix
Basic Apartment | Living room | 55-inch Smart TV with cable channels, TV, Netflix
Classic Apartment | Living room | 55-inch Smart TV with cable channels, TV, Netflix
Classic Apartment | Egyptian cotton sheets, premium bedding, down duvets

Overview of AO21 Apartments

AO21 Apartments

3.5-star property
Adventure aparthotel with full-service spa, connected to the convention centre, near Paseo de la Reforma

1 verified Hotels.com guest review

Popular amenities

  • Parking available
  • Free WiFi
  • Kitchen
  • Refrigerator
  • Bathtub
  • Laundry facilities
Map
21 Av. Álvaro Obregón Roma Norte, Mexico City, CDMX, 06700

Room options

About this area

What's nearby

  • In Colonia Roma
  • Paseo de la Reforma - 17 min walk
  • The Angel of Independence Monument - 26 min walk
  • Palacio de Bellas Artes - 36 min walk
  • Zócalo - 42 min walk
  • Monument to the Revolution - 10 min drive
  • U.S. Embassy - 11 min drive
  • Alameda Central - 13 min drive
  • World Trade Center Mexico City - 17 min drive
  • Chapultepec Park - 15 min drive
  • Museo Nacional de Antropologia - 14 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 31 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 62 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 71 min drive
  • Mexico City Buenavista Station - 5 min drive
  • Mexico City Fortuna Station - 10 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Nine Heroes Station - 7 min walk
  • General Hospital Station - 10 min walk
  • Cuauhtemoc Station - 11 min walk

Restaurants

  • Dulcinea Cocina Urbana - 2 min walk
  • Casa Franca - 3 min walk
  • Los Bisquets Bisquets de Obregon - 3 min walk
  • La Número 1 - 3 min walk
  • Quentin Cafe - 3 min walk
Map

About this property

AO21 Apartments

AO21 Apartments puts you within a 10-minute drive of Paseo de la Reforma and features a casino and a rooftop terrace. Guests can visit the spa to be pampered with sports massages or aromatherapy. Apartments feature bonuses such as washing machines, fridges and microwaves. Public transportation is only a short walk: Nine Heroes Station is 7 minutes and General Hospital Station is 10 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 1:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 15
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Property amenities

Pool/Spa

  • Steam room
  • Full-service spa
  • Spa open daily
  • Massages
  • Sports massages
  • Aromatherapy

Internet

  • Free WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
  • On-site parking options include a garage
  • Free off-site parking within 3 ft

Family friendly

  • Children stay for free (see details)
  • Children's toys
  • Children's books
  • Baby bath
  • Children's dinnerware
  • Cabinet locks
  • Corner guards
  • Stair gate
  • Outlet covers
  • Changing table

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster oven
  • Coffee/tea maker
  • Water dispenser
  • Mixer

Dining

  • Local cuisine breakfast available for a fee daily: MXN 120 for adults and MXN 90 for children
  • Minibar
  • Couples dining
  • Private picnics

Bedrooms

  • Premium bedding
  • Down duvet
  • Hypo-allergenic bedding
  • Bed sheets provided
  • Select Comfort bed
  • Egyptian cotton sheets
  • Pillow menu

Bathrooms

  • Separate bath and shower
  • Rainfall shower head
  • Deep-soaking bath
  • Toilet paper
  • Shampoo
  • Towels provided
  • Hairdryer
  • Free toiletries
  • Soap

Entertainment

  • 55-inch smart TV with cable service
  • Netflix
  • Streaming services
  • First-run films
  • iPod docking station
  • MP3 docking station
  • TV in a common area
  • Pay films

Outdoor areas

  • Rooftop terrace
  • Garden
  • Barbecue
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Grab bar in shower
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable hoist available
  • Roll-in shower
  • Sign language-capable staff
  • Soundproofing
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Window screens
  • Guidebooks/recommendations
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Connected to a railway/underground station
  • Next to a golf course
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city centre

Things to do

  • 18 holes of golf
  • Casino
  • Shopping centre on site
  • Helicopter/aeroplane tours on site
  • Skydiving nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Scooter/moped rentals nearby
  • Winery tours nearby
  • Segway hire/tours nearby
  • Casino nearby
  • Theme parks nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector
  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector
  • Window guards

General

  • 5 rooms
  • Individually decorated
  • Individually furnished
  • Romance packages available
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include sports massages and massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Cleaning fee: MXN 190 per accommodation, per stay

Optional extras

  • Local cuisine breakfast is offered for an extra charge of MXN 120 for adults and MXN 90 for children (approximately)

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Also known as

AO21 Apartments
AO21 Apartments Aparthotel
AO21 Apartments Mexico City
AO21 Apartments Aparthotel Mexico City

Frequently asked questions

Does AO21 Apartments offer free cancellation for a full refund?
Yes, AO21 Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at AO21 Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at AO21 Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AO21 Apartments?
Yes. On-site parking options include a garage. Electric car charging is available.
What are the check-in and check-out times at AO21 Apartments?
You can check in from 1:00 PM - anytime. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at AO21 Apartments and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a casino and a picnic area.
Are there restaurants at or near AO21 Apartments?
Yes. Nearby restaurants include La Número 1 (3-min walk), Quentin Cafe (3-min walk) and Felix (3-min walk).
Does AO21 Apartments have private hot tubs?
Yes, each apartment has a deep-soaking bath.
Does AO21 Apartments have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a toaster oven, a mixer and a blender.
Does AO21 Apartments have any outdoor private spaces?
Yes, each apartment features a garden.
What's the area around AO21 Apartments like?
AO21 Apartments is in Colonia Roma, a short 7-minute walk from Nine Heroes Station and 17 minutes' walk from Paseo de la Reforma.

Reviews

2.0

2.0/10

Cleanliness

Reviews

2/10 Poor

Fraude
No nos recibieron. Es un fraude. De los peores dias de mi vida y las personas nos vieron la cara. Gracias a dios no estaba prepagado y no se cobro nada, pero ha sido un delirio espantoso esta experiencia.
LUIS JAVIER, 3-night trip
Verified Hotels.com guest review