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Allegro Cozumel Resort All Inclusive, Cozumel

3.5 stars
Kilometro 16.5 Carretera Sur CozumelCozumelQROO77675Mexico
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  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) 24-min drive; 11.5 miles/18.5 km
  • Free self parking
Good3.0 / 5
  • The location was really good and the layout of the hotel was good. The beach was nice and…Nov 5, 2013
  • As a family of 4 we were pleasantly surprised with this resort. The food was good,…Jun 24, 2016
138See all 138 Hotels.com reviews
From 3,574 reviewsTripAdvisor Traveller Rating

Allegro Cozumel Resort All Inclusive, Cozumel

from NZ$293
  • Suite
  • Superior Premium Ultimate Dive Experience - Up to 3 Divers
  • Premium Room
  • Superior Room
  • Superior Premium Ultimate Dive Experience 1 Diver / 1 Non Diver

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
Travel change options for Occidental Hotel and Resort guests with reservations to destinations under a hurricane watch or warning:
Canceling reservation within 48 hours of departure: Guests can cancel without penalty and rebook a reservation if the airport is closed or flights are cancelled within 48 hours of travel. Reservations must be rebooked within 14 days of the original travel dates. Specific travel dates apply.

Guest departing early: Guests who choose to depart early will be credited for the unused nights, which may be applied towards a future stay at the same resort. Reservations for unused nights must be rebooked within 30 days after the storm. Specific travel dates and other restrictions apply.

Rebook the same hotel for a later date: The hotel will honor the original rate for guests who wish to postpone their vacation and travel at a later date. Reservations must be rebooked within 30 days after a storm. Specific travel dates and other restrictions apply.

Changing travel plans to the same brand at a different destination: Guests can choose a different destination that is not affected by the hurricane and transfer their reservation within the brand at the originally confirmed rate, subject to availability (except Grand Aruba). Other restrictions apply.

Guests must contact the hotel for specific booking and travel dates, using the information on the confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 4 - 12)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

Transport

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Allegro All Inclusive
  • Allegro All Inclusive Cozumel
  • Allegro Cozumel
  • Allegro Cozumel All Inclusive
  • Cozumel Allegro
  • Occidental Allegro Cozumel Hotel Cozumel
  • Occidental Allegro Resort All Inclusive
  • Allegro Cozumel Resort All Inclusive
  • Allegro Resort All Inclusive

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for MXN 400 per day (rates may vary)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 5 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
Things to do
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Spa services on site
  • Spa treatment room(s)
  • Nightclub
  • Swim-up bar
  • Spa tub
Working away
  • Computer station
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances

Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Dining

Topaz - This restaurant serves breakfast and dinner.

El Oriental - This restaurant specializes in Pan-Asian cuisine and serves dinner only. Reservations are required.

La Troje - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.

Snack Restaurant - This restaurant serves lunch only.

Italian (New!) - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts - 3
  • Spa tub
  • Personal motorized watercraft on site
  • Playground on site
  • Scuba diving on site

Nearby

  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Snorkeling nearby

Allegro Cozumel Resort All Inclusive, Cozumel’s small print

Also known as

  • Allegro All Inclusive
  • Allegro All Inclusive Cozumel
  • Allegro Cozumel
  • Allegro Cozumel All Inclusive
  • Cozumel Allegro
  • Occidental Allegro Cozumel Hotel Cozumel
  • Occidental Allegro Resort All Inclusive
  • Allegro Cozumel Resort All Inclusive
  • Allegro Resort All Inclusive

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

WiFi is available in public areas for MXN 400 per day (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 138 reviews

Allegro Cozumel Resort All Inclusive, Cozumel
Poor1.0 / 5
Ruined Vacation
Hotel messed up room type for my reservation, and I spent close to 5+ hours on 3 days to try to get it corrected, but all my efforts went wasted. I paid extra for premium room and room did not even appeared to be a standard room. People try to be helpful and talked really nice without actually helping customers.
4 night family trip
Allegro Cozumel Resort All Inclusive, Cozumel
Good3.0 / 5
Average resort
The reception was friendly. We were told because we were staying here for 3 nights we could only use the non buffet restaurant one time and that we needed a reservation. However she did not inform us that the chinese restaurant could only accommodate 10 people per hour. When we tried to reserve the Italian restaurant in the morning it was already full. There was only room in the Mexican restaurant at 9 pm! It is a kind of an outdoor restaurant so we could see there were only about 15 people at the 8pm slot. When my sister tried to make a reservation on Thursday for Sunday she was told it was too far in advance! So yes you can use all restaurants but good luck getting a table! The buffet was good for breakfast, OK for lunch but the dinner was just so so. The service was not good for dinner. The beach was nice and clean. Also be careful for the info desk right outside the reception lobby. They claimed they were not timeshare but that they just wanted to give us an 90 minute tour of their other resort. No thanks!
3 night family trip
Allegro Cozumel Resort All Inclusive, Cozumel
Outstanding5.0 / 5
Allegro Resort, best beach on island.
I had read some terrible reviews, especially about food, so I was a little worried. Week before adult family members had very beautiful villa with private chef. Fabulous. We only do all inclusives with children and grandchildren, I never like them, I loved this one. We had five rooms, the staff was amazing, the beach is beautiful, and we loved the food. Arturo assistant food and beverage director great. Miguel at desk just at entrance wonderful. Derli at front desk great. Very good champagne, excellent 100 per cent agave tequila. I can't tell you how much we loved it. I have been going to Cozumel for 44 years!
7 night family trip

See all reviews

Allegro Cozumel Resort All Inclusive, Cozumel

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