Catalonia Donosti

Photo gallery for Catalonia Donosti

Primary image
Rooftop pool
Rooftop pool
Indoor pool
Terrace/patio

Overview of Catalonia Donosti

Catalonia Donosti

4.0 star property
4-star hotel in San Sebastián Centro with spa and outdoor pool

9.2/10 Superb

129 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Bathtub
Map
Alto San Bartolome Kalea 9, San Sebastián, 38660
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Self parking
  • 7 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Laundry service
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Elevator
  • Bathtub or shower
  • Dry cleaning/laundry service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In San Sebastián Centro
  • Bay of Biscay - 4 min drive
  • Concha Beach - 5 min drive

Getting around

  • San Sebastian (EAS) - 27 min drive
  • Biarritz (BIQ-Pays Basque) - 44 min drive
  • Bilbao Airport (BIO) - 64 min drive
  • San Sebastian Amara Station - 6 min walk
  • Donostia-San Sebastián Station - 12 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 12 min walk

About this property

Catalonia Donosti

Catalonia Donosti is a great choice for a stay in San Sebastián. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a terrace are other highlights at this upscale hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (1 per room, up to 44 lbs)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (EUR 28 per day)
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:30 AM–noon on weekends
  • Restaurant
  • Bar/lounge

Working away

  • 7 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness & Spa. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Pets

  • Pet deposit: EUR 200 per night
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Covered self parking costs EUR 28 per day

Pool, spa, & gym (if applicable)

  • Guests under 14 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Catalonia Donosti Hotel
Catalonia Donosti San Sebastián
Catalonia Donosti Hotel San Sebastián

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

8.9/10

Amenities

9.4/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

jordan, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Construction nightmare…
Major construction next door/drilling etc. Lackluster rooftop bar. When I asked to speak to the manager about my room/was told manager does NOT speak to people! ? Not on GPS/hard to find/had to hail a taxi driver to help me get to the hotel.
Deborah, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claude, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Best view within the city
From reception, room service, to bars and restaurant all staff were friendly and helpful. The room was clean and had everything we needed. The hotel rooftop is one of the highest points where u can get an amazing view of San Sebastian. The food at the restaurant downstairs was also one of the best meals we had in the city. And it was only a 7-8 min walk to the beach!
Janielle Dianne, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I rarely rate a hotel unless it goes above and beyond my expectations. This is a great value hotel, wonderful staff, friendly. Great breakfast, comfortable spacious room. I would certainly stay here again.
American, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous stay!
Fantastic hotel, beautiful decor and helpful staff. Great location near the old town, everything is walkable and train/bus station is a 10 min walk. You can get direct bus to Bilbao airport from there. Amazing views of San Sebastián from the roof top pool. Only thing that would have been a nice extra is a bar by the pool.
Charlotte, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Air conditioner did not work
When I arrived at my room, it was warm but I figured it was just due to me arriving; when I returned, room was still warm so I called the front desk, they said they would look into it; 48 hours later my room was up to 77 F, so i called front desk and they accessed my AC and just said it was clogged up with dirt; it did work better, but was never really cool; I ended up sleeping with the balcony door open I heard another guest almost in tears telling front desk her inability to sleep was ruining her vacation. bottom line is it is a nice place, but if you value sleep and can't sleep in a warm room, this is not the place for you.
Kenneth, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Damian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly reccomend
Nice spacious and clean rooms Very convenient location for beach amd old down.
Arunkumar, 2-night trip
Verified Hotels.com guest review

6/10 Good

The location of the hotel in the center is perfect. Especially the elevator to the mountain location is very speedy and convenient. But.... actually the location is extremely noisy. I was oner week their. At 8:00 am sometimes at 7:00 am the construction work in the new building starts. This is extremely disturbing !!! I did not get any compensation for this !!
Volker, 7-night business trip
Verified Expedia guest review