All properties in Sydney, New South Wales, Australia

Swissotel Sydney

Luxury hotel with full-service spa, connected to a shopping center, near Westfield Shopping Centre

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Swissotel Sydney
  • Swissotel Sydney
  • Pool
  • Signature Suite, Business Lounge Access (Skyline) - Bathroom
  • Swissotel Sydney
Swissotel Sydney. Image 1 of 129.
1 / 129Swissotel Sydney
  • Had a fantastic stay, thank Swissotel Management and Staff. We travel a fair bit and I…

    Oct 24, 2019

  • Always enjoy staying here,3rd time in 5 yrs.We stayed 5 nights,so close to everything…

    Oct 3, 2019

See all 1,521 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 369 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available

What’s around

  • In Sydney Central Business District
  • Sydney Tower - 2 min walk
  • Circular Quay - 13 min walk
  • Royal Botanic Gardens - 15 min walk
  • Queen Victoria Building - 2 min walk
  • Pitt Street Mall - 3 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed (Swiss Advantage)
  • Corner Room, 1 King Bed
  • Premier King Room, 1 King Bed
  • Swiss, Executive Room, 1 King Bed
  • Twin Room, Multiple Beds (Swiss Select)
  • Premier Twin Room, 2 Double Beds
  • Swiss, Executive Twin Room, 2 Double Beds
  • Executive Suite, 1 King Bed
  • Signature Suite, 1 King Bed, Business Lounge Access (Skyline)
  • Twin Room, 2 Double Beds (Swiss Advantage)
  • Signature Room, 1 King Bed, Balcony (High Floor)
  • Signature Room, 1 King Bed, Business Lounge Access (High Floor)
  • Executive Suite, 1 King Bed with Sofa bed (Living Room, Club Floor Access)
  • Room, 1 King Bed, Balcony, Corner

What’s around


  • In Sydney Central Business District
  • Sydney Tower - 2 min walk
  • Circular Quay - 13 min walk
  • Royal Botanic Gardens - 15 min walk
  • Queen Victoria Building - 2 min walk
  • Pitt Street Mall - 3 min walk
  • The Rocks Markets - 19 min walk
  • Westfield Shopping Centre - 1 min walk
  • Strand Arcade - 2 min walk
  • The Galeries - 3 min walk

Getting around

  • Sydney Airport (SYD) - 25 min drive
  • Sydney Circular Quay Station - 14 min walk
  • Exhibition Centre Station - 17 min walk
  • Sydney Central Station - 17 min walk
  • Town Hall Station - 4 min walk
  • St. James Station - 5 min walk
  • Martin Place Station - 8 min walk
Profile: Sydney Central Business District

Profile: Sydney Central Business District

No visit to Sydney CBD, in the vibrant heart of the downtown area, would be complete without stopping off to explore one of its several parks. At Hyde Park, you can visit the stunning Archibald fountain and the ANZAC War Memorial, while the Royal Botanic Gardens features an oasis of landscaped gardens and colorful wildlife.

This neighborhood boasts an assortment of soaring skyscrapers such as Sydney Tower, as well as some of Australia’s oldest buildings. Heritage-listed buildings include the historic St Andrew’s Cathedral, built in Gothic Revival style, as well as nearby Sydney Town Hall and the Queen Victoria Building.


At a glance

Hotel size

  • This hotel has 369 rooms
  • This hotel is arranged over 25 floors


  • Check-in time 3 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured covered onsite self parking (AUD 60.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 10958
  • Conference space size (meters) - 1018


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Elevator
  • Safe-deposit box at front desk
  • Terrace


  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Height-adjustable showerhead

Languages Spoken

  • Chinese
  • English
  • French
  • Korean

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms.

The spa is open daily.


Jpb - This restaurant specializes in local cuisine and serves breakfast and dinner.

Crossroads - This bar serves light fare only. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Swissotel Sydney Hotel
  • Swissotel Hotel Sydney
  • Swissotel Sydney
  • Sydney Swissotel
  • Swissotel Sydney Hotel Sydney
  • Sydney Swissotel Hotel
  • Swissotel Sydney Hotel
  • Swissotel Sydney Sydney
  • Swissotel Sydney Hotel Sydney

Optional extras

Credit card charges are subject to an extra charge of 3 percent

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs AUD 60.00 per day with in/out privileges

Rollaway beds are available for AUD 75.0 per night

Cooked-to-order breakfast is offered for an extra charge of AUD 44 for adults and AUD 16 for children (approximately)

Babysitting/childcare is available for an extra charge


Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 5:00 AM to 9:00 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Swissotel Sydney does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 60.00 per day.
  • Yes, there's an outdoor pool. Guests have pool access from 5:00 AM to 9:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Jpb offers local cuisine. Nearby restaurants include Lotus The Galeries (3-min walk), Nazimi (3-min walk), and Palace Chinese Restaurant (4-min walk).
  • No, this hotel doesn't have a casino, but Star Casino (16-min walk) is nearby.
  • Swissotel Sydney has a spa and an outdoor pool, as well as access to a nearby outdoor pool.
  • 10.0.Exceptional

    Affordable luxury in the heart of Sydney CBD!

    Location is very central. Check in and check out was a breeze. Very clean room with excellent amenities. Lovely lobby. Attentive concierge staff. Walking distance to train and bus station as well as 15-20 minute walk to Sydney opera house!

    Joselle, 1 night family trip, Aug 23, 2019

    Verified guest review

  • 2.0.Poor

    Booked months out on an internet booking site and they put us right behind the three lifts, thanks!! Even though I had requested a room away from the lifts, as this wasnt the first time they had put us next to the lift when we have stayed here previously they still did it! No sleep was had by any! Service was shocking.

    1 night family trip, Jul 26, 2019

    Verified guest review

  • 10.0.Exceptional


    This is the first time I have stayed st the Swissotel. I choose to stay there because of the location. The staff from the doorman were very nice. The room was a large room with a large bathroom, separate bath and shower. Handy locality.

    Rowena, 3 night trip, Dec 10, 2018

    Verified guest review

  • 10.0.Exceptional

    Perfect Location

    Simply the best location in the central city right beside Westfield and across the road from QVB. Plus only a 5min walk to train station at Town Hall. Hotel is lovely, rooms are spacious and comfortable, beds are excellent and beautiful quality linens. And all service was outstanding in all departments. Will definitely stay again

    Glynnis, 3 night trip with friends, Dec 6, 2018

    Verified guest review

  • 10.0.Exceptional

    Short stay in Sydney

    great location for business accommodation in Sydney

    Alec, 3 night business trip, Oct 12, 2018

    Verified guest review

  • 10.0.Exceptional

    Great place

    Great hotel

    john, 3 night romance trip, Aug 23, 2018

    Verified guest review

  • 10.0.Exceptional

    Great hotel

    Was such a good stay really happy, Christopher at reception was really nice and friendly and gave us a upgrade. Bed was sooo comfortable love the pillows. My partner got a cake for his birthday that was super nice great location Just loved the swissotel. Will be staying here again thats for sure. Thank you for your service

    Emma, 1 night trip, Jun 12, 2021

    Verified guest review

  • 8.0.Very good

    Business trip was good and hotel was good and ticked all the boxes from comfort and location. Issue with checking in around getting booking from and once that was sorted all goos

    Neil, 2 night business trip, Jun 8, 2021

    Verified guest review

  • 8.0.Very good

    Fabulous location, easy access to public transport, shipping, parks, sights and restaurants. The decor was lovely, rooms are spacious and clean. Unfortunately the service was disappointing. Long wait to check in and a very rude welcoming from a staff member. Food service seemed to miss items most times, and took 40 minutes to receive a bowl of yoghurt and sparkling water, at one point we left because they didn’t serve us. However, room service cleaner was lovely.

    7 night family trip, Jun 4, 2021

    Verified guest review

  • 10.0.Exceptional


    Another great stay at the's the one we keep coming back to time after time, for its location, friendly and efficient staff and above standard room cleanliness...always exceeds expectations. Already looking forward to my return for Mother's Day.

    Suzanne, 1 night family trip, Apr 23, 2021

    Verified guest review

See all 1,521 reviews