Swissotel Sydney

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Overview of Swissotel Sydney

UNESCO Sustainable Travel Pledge

Swissotel Sydney

5.0 star property
Luxury hotel with restaurant, connected to a shopping center, near Westfield Shopping Centre

9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
The price is NZ$320
Price available on 21/08/2022
Map
68 Market Street, Sydney, NSW, 2000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 8 meeting rooms
  • Limo/town car service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Sydney Central Business District
  • Sydney Town Hall - 4 min walk
  • Circular Quay - 13 min walk
  • Star Casino - 16 min walk
  • Sydney Opera House - 23 min walk
  • Sydney Harbour Bridge - 25 min walk
  • King Street Wharf - 1 min drive
  • International Convention Centre Sydney - 1 min drive
  • SEA LIFE Sydney Aquarium - 2 min drive
  • Hyde Park - 2 min drive
  • Capitol Theatre - 2 min drive

Getting around

  • Sydney Airport (SYD) - 27 min drive
  • Sydney Circular Quay Station - 14 min walk
  • Exhibition Centre Station - 17 min walk
  • Sydney Central Station - 17 min walk
  • Town Hall Station - 4 min walk
  • St. James Station - 5 min walk
  • Martin Place Station - 8 min walk

About this property

Swissotel Sydney

5-star luxury hotel in the heart of Sydney Central Business District
Close to Circular Quay and Sydney Opera House, Swissotel Sydney provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. The onsite restaurant, Ten Stories, features local cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • Swimming pool
  • Buffet breakfast (surcharge), self parking (surcharge), and limo/town car service
  • Concierge services, express check-out, and tour/ticket assistance
  • Coffee/tea in the lobby, smoke-free premises, and a front desk safe
  • Guest reviews speak highly of the overall value and central location
Room features
All 369 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 369 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (AUD 90.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Offsite parking within 1148 ft (AUD 60 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free

Working away

  • Business center
  • 8 meeting rooms
  • Conference space (10958 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Swimming pool
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Crossroads - This bar serves lunch and dinner. Happy hour is offered. Open daily.
ONEA - Onsite café. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 44 for adults and AUD 16 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.1 percent

Renovations and closures

The property will be renovating from August 3 2022 to March 31 2023 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Front desk
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for AUD 75.0 per night

Parking

  • Covered self parking costs AUD 90.00 per day with in/out privileges
  • Parking is available nearby and costs AUD 60 per day (1148 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

Also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Frequently asked questions

Does Swissotel Sydney offer free cancellation for a full refund?
Yes, Swissotel Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swissotel Sydney?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Swissotel Sydney on 21 August 2022 start from NZ$320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swissotel Sydney?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Swissotel Sydney?
Yes, there's a pool.
Are pets allowed at Swissotel Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Swissotel Sydney?
Yes. Self parking costs AUD 90.00 per day.
What are the check-in and check-out times at Swissotel Sydney?
You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Swissotel Sydney?
No, this hotel doesn't have a casino, but Star Casino (16-min walk) is nearby.
What is there to do at Swissotel Sydney and nearby?
Recommended spots to visit include Westfield Shopping Centre (1-min walk) and Sydney Tower (2-min walk), along with Strand Arcade (2-min walk) and Queen Victoria Building (2-min walk).
Are there restaurants at or near Swissotel Sydney?
Yes, Ten Stories offers local cuisine. Nearby restaurants include Palace Chinese Restaurant (4-min walk), The Palace Tea Room (5-min walk), and Assamm (5-min walk).
What's the area around Swissotel Sydney like?
Swissotel Sydney is in Sydney Central Business District, a short 4-minute walk from Town Hall Station and 13 minutes' walk from Circular Quay. Travelers say the local area is good for shopping and very central.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Poor

Room was of a very poor standard
Lined up for ages to check in, the room was soo dusty and smelled damp like dirty feet. All 4 of us had stuffy noses from the amount of dust in the room. The bathroom light was out and the lamp provided did not have a light bulb. We paid $80 for parking and had to walk to the hotel with all our bags. Very dissapointing if this is your hotels standards i dont recommend staying at swissotel. Definately not worth the price paid to stay there!
Tanayah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Chin, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
They allow me early check in which was so helpful after overnight flight. Service is awesome. I will use this hotel again.
5-night business trip
Verified Hotels.com guest review

6/10 Good

Hyewon, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Despina, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Carol, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maho, 1-night trip
Verified Hotels.com guest review

6/10 Good

Rachel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Staff were awesome.
Michael, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Disappointing
We have stayed at Swissotel many times and found this stay was not as pleasing. Once we arrived ,after a 3 hour drive ,we were informed there was no valet parking. We had to drive streets away ,park the car and carry our luggage back to the hotel and the same routine the following day after check out. The parking was expensive. Food service hours were also reduced. The pleasant atmosphere of the Swissotel I am used to was not experienced.
1-night trip
Verified Hotels.com guest review