Skip to main content
Aparthotel

Chatrium Niseko

Property class: 3.5
Ski aparthotel with free ski shuttle, near Niseko Tokyu Grand HIRAFU

Choose dates to view prices

Near Niseko Mountain Resort Grand Hirafu, Chatrium Niseko offers a cozy retreat for families. Unwind by the lobby fireplace or fuel up at one of four on-site restaurants offering breakfast to fine dining. Stay connected with in-room WiFi and enjoy convenient perks like ski storage, a 24-hour gym, and free self parking.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Laundry facilities
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • 78 apartments
  • Weekly housekeeping
  • 4 restaurants and bar/lounge
  • Free ski shuttle
  • Ski storage
  • 24-hour fitness centre
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • Reception fireplace
  • Front desk safe

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Kitchen
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains
The current price is NZ$244
6 May - 7 May

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Studio King Bed

Minibar, in-room safe, individually decorated, individually furnished

Studio King Bed

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite King Room

Mountain view

1 Bedroom Suite King Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Suite

Microwave, stovetop, espresso maker, coffee/tea maker

2 Bedroom Suite

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Suite Annupuri View

Mountain view

2 Bedroom Suite Annupuri View

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Suite Mt Yotei View

View from room

2 Bedroom Suite Mt Yotei View

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Suite Annupuri View

3 Bedroom Suite Annupuri View | View from room

3 Bedroom Suite Annupuri View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for 1 Bedroom Suite Annupuri View King Room

Smart TV, heated floors

1 Bedroom Suite Annupuri View King Room

  • Mountain view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Bedroom Suite Mt Yotei View

Mountain view

3 Bedroom Suite Mt Yotei View

  • Mountain view
  • 146 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

View all photos for 1 Bedroom Suite Twin Room

Smart TV, heated floors

1 Bedroom Suite Twin Room

  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Bedroom Suite - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite - Twin Bed

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

View all photos for 2 Bedroom Suite Annupuri View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Annupuri View - Twin Bed

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

View all photos for 2 Bedroom Suite Mt Yotei View - Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Mt Yotei View - Twin Bed

  • Mountain view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 4 Single Beds

View all photos for 2 Bedroom Penthouse Suite

2 Bedroom Penthouse Suite | Private kitchen

2 Bedroom Penthouse Suite

  • City view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for 2 Bedroom Penthouse Annupuri View

Smart TV, heated floors

2 Bedroom Penthouse Annupuri View

  • Mountain view
  • 127 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for 2 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

2 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 118 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for 3 Bedroom Penthouse Annupuri View

Smart TV, heated floors

3 Bedroom Penthouse Annupuri View

  • Mountain view
  • 169 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed

View all photos for 3 Bedroom Penthouse Mt Yotei View

Smart TV, heated floors

3 Bedroom Penthouse Mt Yotei View

  • Mountain view
  • 173 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Single Bed

View all photos for Studio Twin Bed

Minibar, in-room safe, individually decorated, individually furnished

Studio Twin Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom Suite (No Air Conditioning)

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite (No Air Conditioning)

  • City view
  • 81 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for 2 Bedroom Suite Twin Bed (No Air Conditioning)

Minibar, in-room safe, individually decorated, individually furnished

2 Bedroom Suite Twin Bed (No Air Conditioning)

  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds

Similar properties

Buffet
Hilton Niseko Village
Niseko
  • Onsen
  • Airport transfer
  • Pet-friendly
  • Free parking
8.4 out of 10, Very good, 1,002 reviews
The price is NZ$180
6 May - 7 May
Hilton Niseko Village
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Shiki Niseko, 1-jo 3-chome 2-3, Niseko Hirafu, Kutchan-cho, Abuta-gun, Kutchan, Hokkaido, 044-0081

What's nearby

  • Niseko Tokyu Grand HIRAFU - 2 min walk - 0.2 km
  • Niseko-Shakotan-Otarukaigan Quasi-National Park - 16 min walk - 1.4 km
  • Niseko Annupuri International Ski Area - 15 min drive - 12.1 km
  • Niseko Annupuri Gondola - 15 min drive - 12.1 km
  • Niseko Hanazono Resort - 15 min drive - 9.1 km

Getting around

  • New Chitose Airport (CTS) - 129 min drive
  • Kutchan Station - 10 min drive
  • Niseko Station - 13 min drive
  • Kozawa Station - 27 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪AFURI ramen + dumpling - ‬2 min walk
  • ‪Tamashii - ‬1 min walk
  • ‪Elvis Kebabs - ‬1 min walk
  • ‪Apres Bar - ‬2 min walk
  • ‪ふじ鮨 ニセコ店 - ‬2 min walk

About this property

Chatrium Niseko

Chatrium Niseko features a free ski shuttle and puts you within a five-minute walk of Niseko Tokyu Grand HIRAFU. Guests not hitting the slopes can visit the 24-hour fitness centre for a workout, grab a bite to eat at one of the 4 restaurants or unwind with a drink at the bar/lounge. Nice touches such as espresso makers, bathrobes and slippers are offered in all apartments. Ski storage is also available. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Property size

    • 78 apartments
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 10:30 PM
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered on-site self-parking
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle from 7:00 AM to 6:00 PM*
DONE

Off-site

    • Free ski shuttle
VPN_KEY

Other information

    • Designated smoking area (fines apply)

Property amenities

Ski

  • Close to a ski area
  • Free ski shuttle
  • Ski storage
  • Ski shuttle nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Free WiFi

Parking and transport

  • Free secured, covered self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 6:00 PM
  • Airport shuttle on request
  • Free ski shuttle
  • Limo/town car service
  • Car recommended

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • High chair

Restaurants on site

  • Green Farm Deli Cafe
  • Temporada Tapas Bar
  • The Flats Restaurant&Bar

Kitchen

  • Stovetop
  • Microwave
  • Espresso maker
  • Toaster
  • Electric kettle
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Minibar

Bedrooms

  • Rollaway/extra beds: JPY 11760.0 per night

Bathrooms

  • Shower
  • Shampoo
  • Bathrobes
  • Free toiletries
  • Eco-friendly toiletries
  • Soap
  • Toothbrush and toothpaste
  • Slippers
  • Towels provided
  • Toilet paper

Living spaces

  • Heated floors

Entertainment

  • Smart TV

Laundry

  • Laundry facilities

Comfort

  • Heating
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lifts
  • Soundproofing
  • Tile flooring in public areas
  • Wheelchair-accessible
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk

Location highlights

  • In the mountains
  • In a village

Things to do

  • 24-hour fitness centre
  • Bike tour information
  • Bike hire on site
  • Horse riding nearby
  • Snowmobiling nearby
  • Fishing nearby
  • Canoeing nearby
  • Snowshoeing nearby
  • Rafting nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 78 rooms
  • 6 floors
  • 1 building
  • Built in 2012
  • Individually decorated

Special features

Dining

Green Farm Deli Cafe – This coffee shop specialises in local and international cuisine and only serves breakfast. Open selected days.
Temporada Tapas Bar – This tapas bar specialises in Spanish cuisine and only serves dinner. Reservations are required. Open selected days.
The Flats Restaurant&Bar – This restaurant specialises in local and international cuisine. Open selected days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 3.00 per cent will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of JPY 35000 per vehicle (one-way. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from October 25 2026 to November 7 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Recreation facilities
  • Shuttle services
  • Ski facilities
  • Supervised childcare

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 11760.0 per night

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: UnionPay QuickPass.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.

Also known as

Chatrium Niseko Kutchan
Chatrium Niseko Aparthotel
Chatrium Niseko Aparthotel Kutchan

Frequently asked questions

Does Chatrium Niseko offer free cancellation for a full refund?

Yes, Chatrium Niseko does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Chatrium Niseko?

Sorry, pets aren't allowed.

Is parking offered on site at Chatrium Niseko?

Yes, there's free self parking.

Is an airport shuttle service offered by Chatrium Niseko?

Yes, an airport shuttle is available from 7:00 AM to 6:00 PM on request. The charge is JPY 35000 per vehicle one-way.

What are the check-in and check-out times at Chatrium Niseko?

Check-in start time: 3:00 PM; check-in end time: 10:30 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Contactless social distancing and check-out are available.

What is there to do at Chatrium Niseko and nearby?

During the winter, enjoy nearby recreation such as snowboarding and snowmobiling, and return when the snow melts for fishing and hiking. Additional recreation nearby includes hot springs and ecotours. Chatrium Niseko also has a 24-hour fitness centre.

Are there restaurants at or near Chatrium Niseko?

Yes, there are 4 on-site restaurants, featuring local and international cuisine. The dining venue will be unavailable from 25 October 2026 to 7 November 2026 (dates subject to change).

Does Chatrium Niseko have a kitchen or kitchenette?

Yes, there is a kitchen, which also includes an espresso maker, a coffee maker and a toaster.

What's the area around Chatrium Niseko like?

Chatrium Niseko is a short 4-minute walk from Niseko Tokyu Grand HIRAFU and 17 minutes' walk from Niseko-Shakotan-Otarukaigan Quasi-National Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Chatrium Niseko Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The shuttle service was convenient, easy, and had friendly and helpful drivers. (5 reviews)
  • Complimentary breakfast was a convenient and welcome amenity for guests. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Restaurant
Room
Shuttle

Reviews

Verified

2/10 Poor

Terrible staff people Good hotel
Gaston, 3-night trip
Verified

10/10 Exceptional

Great location , super friendly and knowledgeable staff. Both managers were great and both Oliver and Sadie at the front desk amazing. Will definitely recommend!!
Luciana, 4-night trip
Verified

10/10 Exceptional

Staff was so friendly and its awesome access to all parts of resort. Cute cafe on site that had reallt great food and some more up scale options! Check in was great. Great with information. Room was huge and very comfortable
Nonda, 3-night trip
Verified

10/10 Exceptional

Excellent option if you visit Niseko ski resort!
Verified

10/10 Exceptional

Staff were friendly and helpful. Room was
damian, 5-night trip
Verified

10/10 Exceptional

Staff was very courteous, helpful. Food and beverage options are many. Cafe is quaint and central. Rhythm rental drop off is very practical.
Dave, 5-night trip
Verified

10/10 Exceptional

Room was perfect with all the amenities, staff was excellent! They were very courteous and always pleasant and helpful
Margareth Elaine, 2-night trip
Verified

10/10 Exceptional

Great space
Aaron, 1-night trip
Verified

10/10 Exceptional

The apartment was very clean and spacious for our family of 3. We are looking forward to stay here again in snow season
Cong, 3-night trip
Verified

4/10 Fair

I like the two room design, with independent shower rooms. Love the kitchen and the living room, very comfortable. The biggest selling point of the very expensive room rate was the view of Mt. Yotei. But there's a high rise building standing in the very middle of the view, blocking almost 40% of Mt. Yotei view from our room. The room rate was not worth it. Also soundproof was bad too. I could hear clearly how loud the people on the street were at 1am.
Chi Chung, 1-night trip
Verified

10/10 Exceptional

comfortable bed and very clean.
Hyun Jun, 1-night trip
Verified

10/10 Exceptional

The experience was fantastic~~~
Chung Hui, 1-night trip
Verified

10/10 Exceptional

Nice location and good service
Jun, 1-night trip
Verified

10/10 Exceptional

The property was clean and there were great options for food. Staff was great.
Rand G, 3-night trip
Verified

10/10 Exceptional

Good location to Hirafu
MIN HO, 6-night trip
Verified

10/10 Exceptional

Good service, good location n
Peter, 6-night trip
Verified

10/10 Exceptional

Amazing hospitality super nice room and very friendly stuff
Lior, 2-night trip
Verified

10/10 Exceptional

Great location for walking around town. Not ski in/out but frequent shuttle.
Michael, 5-night trip
Verified

10/10 Exceptional

Wonderful hospitality. Room was perfect. Felt like home.
Corinta, 5-night trip
Verified

10/10 Exceptional

Super nice accommodation. Very affordable in off season.
Andreas, 5-night trip
Verified

10/10 Exceptional

Very nice place for a family vacation. We like the open kitchen, so we can prepare simple food for ourselves.
Yan, 6-night trip
Verified

10/10 Exceptional

Loved our little apartment with the kitchen. So convenient and also a great location.
Brigitt, 6-night trip
Verified

10/10 Exceptional

Great location and friendly staff. Easy 10 min walk to gondolas. Great spot for food trucks and restaurants. Staff were very friendly and helpful. Complementary food basket in our room on arrival very thoughtful and helpful. We will be back!
Peter, 6-night trip
Verified

10/10 Exceptional

Great staff. They were very kind and helpful. I would definitely stay here again.
Christopher, 3-night trip
Verified

10/10 Exceptional

Staff was so friendly and nice. The upgraded room was very spacious and appreciated.
Sachiko, 4-night trip