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1 room, 2 adults

Real InterContinental Guatemala

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • In-room childcare (surcharge)
14 Calle 2-51 Zona 10, Guatemala City, Guatemala, Guatemala

Luxury hotel with spa, near Plaza Fontabella Shopping Center
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Free cribs/infant beds
    • In-room childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Check in was effortless. Very helpful answering questions and went beyond my expectations…Apr 10, 2021
  • Comfort, clean, safe. Great food ! Apr 9, 2021

Real InterContinental Guatemala

from NZ$218
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Double Beds
  • Deluxe Room
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Accessible (MOBILITY)
  • Club Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds, Accessible (MOBILITY)
  • Club Room
  • Club Suite, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Executive Suite, 1 King Bed

What’s around Real InterContinental Guatemala

Landmarks

  • In Zona 10
  • Plaza Fontabella Shopping Center - 5 min walk
  • Oakland Mall - 11 min walk
  • El Obelisco - 14 min walk
  • La Aurora Zoo - 20 min walk
  • Popol Vuh Museum - 24 min walk
  • Paseo Cayala - 4.4 mi / 7.1 km
  • Antigua Guatemala Cathedral - 23.6 mi / 37.9 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 239 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Onsite valet parking (GTQ 15.6 per day)

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20000
  • Conference space size (meters) - 1858
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2000
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa InterContinental has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open select days. Guests under 10 years old are not allowed in the spa.

Dining

The Market - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Tanoshii - This sushi bar specializes in sushi and serves lunch, dinner, and light fare. Open daily.

Picasso Stone Flame Oven - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Real InterContinental Guatemala’s small print

Also known as

  • Guatemala InterContinental
  • Real Intercontinental Guatemala Hotel Guatemala City
  • Real InterContinental Guatemala Hotel
  • Real InterContinental Guatemala Hotel
  • Real InterContinental Guatemala an IHG Hotel
  • InterContinental Guatemala
  • Real InterContinental Guatemala Guatemala City
  • Real InterContinental Guatemala Hotel Guatemala City
  • InterContinental Real Guatemala
  • Real Guatemala InterContinental
  • Real InterContinental Guatemala
  • Real InterContinental Hotel Guatemala
  • Intercontinental Guatemala City
  • Real Intercontinental Guatemala City
  • Real InterContinental Guatemala Guatemala City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests under 10 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between midnight and 12:30 AM can be arranged for an extra charge (amount varies)

Valet parking costs GTQ 15.6 per day

Rollaway beds are available for GTQ 156.0 per night

Full breakfast is offered for an extra charge of GTQ 158 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of GTQ 80 per person

Airport shuttle service for children up to age 11 costs GTQ 0

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Real InterContinental Guatemala

  • Does Real InterContinental Guatemala offer free cancellation for a full refund?
    Yes, Real InterContinental Guatemala does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Real InterContinental Guatemala?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Real InterContinental Guatemala?
    Yes, there's free self parking.
  • Is there a pool at Real InterContinental Guatemala?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Real InterContinental Guatemala?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Real InterContinental Guatemala?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Real InterContinental Guatemala?
    Yes, there are 4 onsite restaurants, featuring international cuisine. The dining venue will be unavailable from September 9 2020 to June 1 2021 (dates subject to change). Nearby restaurants include TGI Friday's (4-min walk), Del Griego (4-min walk), and Tre Fratelli (5-min walk).
  • Is airport shuttle service offered by Real InterContinental Guatemala?
    Yes, a shuttle from the airport to the hotel is available from 5:00 AM to 11:00 PM on request. The charge is GTQ 80 per person.
  • What is there to do at Real InterContinental Guatemala and nearby?
    Have fun with nearby activities like hiking and mountain climbing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the spa tub. Real InterContinental Guatemala also has an outdoor pool and a 24-hour health club, as well as a sauna and a garden.

Recent reviews

Superb 9.2 From 301 reviews

Very good 8.0
Hotel limpio y eficiente en Guatemala.
Buen hotel, de calidad, un poco vieja la alfombra y olía un poquito a humedad. La cama King size es muy confortable. El baño eficiente y limpio. Buena experiencia y atención de los empleados. Un poco más de diversidad seria un plus por el desayuno.
BENJAMIN, mx2 night business trip
Exceptional 10.0
The staff made our stay amazing. Definitely will come back.
us1 night family trip
Exceptional 10.0
Restaurant staff is really nice good food service is fast and very kind Bell boys are extremely helpful As soon as I arrive they unloaded my taxi and took all of my luggage to my room and help me the next day bring it all down
Ronald, us2 night family trip
Exceptional 10.0
Super Clean Best hotel in town
The best hotel in Guatemala City and i have been in mostly all of them (hotels). Breakfast is great and rooms are clean and comfortable.
Felipe, us1 night business trip
Exceptional 10.0
Beautiful Hotel, great staff and very cleaned. All security measures for Covid-19 were taken.
Juan, us3 night trip
Exceptional 10.0
Excellent hotel. Amazing Service and food. Great location.
us1 night family trip
Very good 8.0
Service was very good as were the serial restaurants. The outside area needs to be updated and kept clean. I’d stay there again
us3 night family trip
Very good 8.0
meh
I didn't prepay breakfast with the room, and the hotel would have charged me $25/each for breakfasts, which is a little high. The hallways and elevator lobbies smell moldy, and we had to change our original room because of a mold smell. The staff was helpful on the change.
christopher, us3 night family trip
Fair 4.0
Had a strange mold smell on level 7, the floor I was staying on.
ca1 night business trip
Exceptional 10.0
best in town!
best buffet breakfast we had in Guatemala ever. good service, affordable prices. we highly recommended.
selene, us1 night trip

Real InterContinental Guatemala