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All properties in Santa María Huatulco (and vicinity), Oaxaca, Mexico

Hotel Castillo Huatulco

3.5-star beach hotel with free beach shuttle, near Chahue Beach

  • Free WiFi and free parking
From
NZ$105

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Hotel Castillo Huatulco. Image 1 of 74.
1 / 74Hotel Castillo Huatulco
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco (and vicinity), 70987, OAX, Mexico
8.2.Very good.
  • Noisythe extractor did no twork.No control on the AC.

    Jan 13, 2021

  • I truly enjoyed my stay, the hotel was very clean and the staff was very friendly! It’s…

    Aug 14, 2020

See all 96 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Transport options
Convenient
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • 159 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Breakfast available

For families

  • Children's pool
  • Playground on site
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Television

What’s around

  • Chahue Beach - 13 min walk
  • Huatulco National Park - 23 min walk
  • La Entrega Beach - 34 min walk
  • Maguey Bay - 2.4 mi / 3.9 km
  • Las Parotas Golf Club - 3 mi / 4.8 km
  • Cacaluta Beach - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room

What’s around

Landmarks

  • Chahue Beach - 13 min walk
  • Huatulco National Park - 23 min walk
  • La Entrega Beach - 34 min walk
  • Maguey Bay - 2.4 mi / 3.9 km
  • Las Parotas Golf Club - 3 mi / 4.8 km
  • Cacaluta Beach - 2.9 mi / 4.6 km
  • Huatulco Beach - 3.6 mi / 5.7 km
  • Zaachila Beach - 4.4 mi / 7 km
  • La Bocana Beach - 7.5 mi / 12.1 km
  • San Augustin Beach - 19.9 mi / 32.1 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 18 min drive
  • Free beach shuttle
map
See on map
Boulevard Santa Cruz 303, Sector A, Santa María Huatulco (and vicinity), 70987, OAX, Mexico

At a glance

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Free covered onsite valet parking
  • Wheelchair-accessible parking on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Free reception

Things to do

  • Free beach shuttle
  • Beach sun loungers
  • Number of outdoor pools - 2
  • Children's pool
  • Playground on site
  • Golfing nearby
  • Kayaking nearby
  • Beach umbrellas
  • Pool umbrellas
  • Beach towels
  • Billiards or pool table

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 200
  • Conference space size (meters) - 19
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1989
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Castillo Huatulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Dining

La Capilla - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Small print

Also known as

  • Castillo Hotel Huatulco
  • Hotel Castillo Huatulco Hotel
  • Hotel Castillo Huatulco Santa María Huatulco
  • Hotel Castillo Huatulco Hotel Santa María Huatulco
  • Hotel Castillo Huatulco Santa María Huatulco
  • Castillo Huatulco Hotel
  • Hotel Castillo Huatulco
  • Castillo Huatulco Santa María Huatulco
  • Castillo Huatulco ta ía Huatu

Optional extras

Early check-in can be arranged for an extra charge of MXN 350 (subject to availability)

Late check-out can be arranged for an extra charge of MXN 400 (subject to availability)

Buffet breakfast is offered for an extra charge of MXN 350 per person (approximately)

Babysitting/childcare is available for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 9:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Castillo Huatulco does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - anytime. There's a charge of MXN 350 for early check-in (subject to availability). Check-out time is 1 PM. Late check-out is available for a charge of MXN 400 (subject to availability). Contactless check-out is available.
  • Yes, La Capilla offers Mexican cuisine. Nearby restaurants include Restaurant Mercader (5-min walk), Los Parados (2 mi), and Mare (2 mi).
  • Have fun with nearby activities like boat tours and kayaking, and practice your swing on the nearby golf course. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a garden.
8.2.Very good.
  • 10.0.Exceptional

    The Beach Club that was part of the resort was spectacular - a great place to relax and enjoy the sun, sand, and water. The staff was extremely friendly and helpful plus they kept the hotel spotless

    2 night trip with friends, Mar 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Hotel Castillo is not a 5 star hotel. However, it is a great value. We recommend this hotel based on it's value, and we definitely recommend Huatulco.

    Dave, 14 night family trip, Feb 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We really loved this hotel! The staff were amazing, the best staff we have ever had at an hotel. Friendly, helpful and just all around fun ! This hotel has a beach club which was also wonderful, we spent many days there. As well, the food was great! We would love to go back to this hotel!

    claudette, 14 night trip with friends, Feb 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    There was nothing unique just a clean well-kept hotel

    Denid, 2 night romance trip, Feb 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Decent hotel liked beach club. Pools could have used a railing to help older folks get in and out. Quite crowded on Weekends also would benefit from Coffee maker in the room.

    Frank, 6 night romance trip, Feb 15, 2020

    Verified Expedia guest review

  • 8.0.Very good

    I liked the location, everything is close by, beaches, restaurants, banks. I really didn't like wi fi connectivity, so poor

    Jose, 6 night romance trip, Feb 14, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Only that could be improved is the food, too repetitive and bland. However, Overall very good hotel, I would recommend.

    10 night romance trip, Feb 6, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Overall there is a lot of noise in the hotel. The food is plain. The room has extra firm beds. There is no elevator to the 4th floor. However, the staff is extremely nice and helpful.

    3 night romance trip, Dec 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    It was more than we expected, the staff was great and friendly, I highly will recommend Hotel Castillo to my traveling friends..

    martin, 14 night romance trip, Nov 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great stay, amazing beach club!

    We booked Hotel Castillo Huatulco upon arriving to town (we had planned on staying in Puerto Angel but everything was sold out as we hadn't planned ahead). It was a busy weekend as the first couple hotels we drove to didn't have any availability, but luckily there was a room for this place on hotels.com. We had no expectations walking in, and ended up loving our stay! The first night we didn't realize it was an all inclusive resort but loved the room (we got the penthouse suite in the back building, room 501 or something - I highly recommend it! If you don't mind climbing the stairs to get to the 5th floor it is quiet, large, and has a very comfortable king size bed. We loved it so much we booked another night all inclusive. The beach club is incredible. The shuttle takes you straight there and there is a pool and the beach plus a shaded hammock area, plus a bunch of stuff for kids - a trampoline, volleyball court, climbing gym and little soccer field. Food was super average and all buffet but water and drinks were flowing so we didn't mind it for one day.

    Heidi, 1 night trip, Nov 9, 2019

    Verified Hotels.com guest review

See all 96 reviews