Guests
All properties in Haywards Heath, England, United Kingdom

Ockenden Manor Hotel & Spa

4-star hotel with spa, near Borde Hill Garden

  • Free full breakfast, free WiFi, and free parking
From
NZ$447

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Indoor Pool
  • Indoor Pool
Indoor Pool. Image 1 of 50.
1 / 50Indoor Pool
Ockenden Lane, Haywards Heath, RH17 5LD, England, United Kingdom
8.6.Fabulous.
  • Beautiful hotel, it was our second stay in two months - we love it yhere.

    Jun 24, 2021

  • Very good hotel in lovely village. Would highly recommend.

    Oct 8, 2020

See all 57 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 28 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club

For families

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Borde Hill Garden - 42 min walk
  • Bolney Estate Winery - 4 mi / 6.4 km
  • Nymans - 4.7 mi / 7.6 km
  • Hickstead All England Jumping Course - 5.1 mi / 8.2 km
  • Wakehurst Place - 6.8 mi / 10.9 km
  • South Downs National Park - 7.8 mi / 12.5 km
The property is closed between December 23 and December 27.
The property is closed: New Year's Eve.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Cosy Room
  • Room (Cuckfield)
  • Room (Sussex)
  • Suite (Feature)
  • Double Room (Feature)
  • Junior Suite (Spa)

What’s around

Landmarks

  • Borde Hill Garden - 42 min walk
  • Bolney Estate Winery - 4 mi / 6.4 km
  • Nymans - 4.7 mi / 7.6 km
  • Hickstead All England Jumping Course - 5.1 mi / 8.2 km
  • Wakehurst Place - 6.8 mi / 10.9 km
  • South Downs National Park - 7.8 mi / 12.5 km
  • Sheffield Park Garden - 8.9 mi / 14.3 km
  • Bluebell Railway - Sheffield Park Station - 9.4 mi / 15.1 km
  • Ditchling Beacon Car Park - 9.4 mi / 15.2 km

Getting around

  • Gatwick Airport (LGW) - 29 min drive
  • Haywards Heath Station - 5 min drive
  • Haywards Heath Balcombe Station - 7 min drive
  • Burgess Hill Station - 8 min drive
map
See on map
Ockenden Lane, Haywards Heath, RH17 5LD, England, United Kingdom

At a glance

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 3:00 PM-10:30 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Designated smoking areas
  • Garden
  • Terrace

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Fees & policies

PetsPay at property

  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property does not have elevators.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Ockenden Manor Hotel Spa Haywards Heath
  • Ockenden Manor Hotel Haywards Heath
  • Ockenden Manor Haywards Heath
  • Ockenden Manor Hotel & Spa Hotel
  • Ockenden Manor Hotel & Spa Haywards Heath
  • Ockenden Manor Hotel & Spa Hotel Haywards Heath
  • Ockenden Manor Spa Haywards Heath
  • Ockenden Manor Hotel Cuckfield
  • Ockenden Manor Cuckfield
  • Ockenden Manor & Spa
  • Ockenden Manor Hotel And Spa
  • Hotel Ockenden Manor
  • Ockenden Manor Hotel & Spa Cuckfield, West Sussex

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Ockenden Manor Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • The property is closed between December 23 and December 27.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool and an outdoor pool.
  • Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per night.
  • You can check in from 3:00 PM - 10:30 PM. Check-out time is 11:00 AM. Contactless check-out is available.
  • Yes, there's an onsite restaurant that offers local cuisine. Nearby restaurants include Rose & Crown (8-min walk), The Wheatsheaf Inn (12-min walk), and Savannah Bar (2 mi).
  • Ockenden Manor Hotel & Spa has a spa and an outdoor pool, as well as a health club and a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    coffee pots

    The coffee pots have a tendency to spill when poured. They aren't fit for purpose in my opinion. Everything else was great.

    William, 5 night trip, Oct 7, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Beautiful building/setting and lovely spa. Poor facilities in the room, poor lighting and mirrors for getting ready. Terrible shower, difficult to achieve right temperature with dual taps, danger of scolding, poor water pressure and both taps in the basin ran hot. While some staff were very hospitable, others were lacking in service, unattended bar, no offer of help from reception who also didnt ask how our stay was on check out. For what they charged for the room, i dont rate this value for money at all.

    1 night family trip, Mar 2, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful and quaint.

    Lovely quaint hotel, lovely large room with very comfy bed and well decorated bedroom/ bathroom. Two very small criticisms: the water pressure was atrocious, a water pump might be useful in the rooms. Please consider putting baked beans on to the English breakfast.

    Matthew, 1 night trip, Mar 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Lovely SPA but let down by hotel

    SPA - great HOTEL - could be better. It's a lovely old building in nice grounds set in a pretty village. BUT rooms were annoyingly noisy, breakfast service incredibly slow and it's all very overpriced for food and drinks.

    1 night trip, Jan 3, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Great spa

    Slightly tired, with a bathroom which could do with an update. The entrance hall is welcoming, with open fires and comfortable decor. The room I had very little if any soundproofing. The food was a little disapppointing. The spa is in a separate building, a three minute walk away, and is new and sparkling and lovely. The staff in both were very friendly and helpful. Good, with great location and views, but I think for the money one can do better.

    1 night trip, Dec 18, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    The shower in the room has headroom that would suit someone who is no more than 5’6”” tall. I am 6’6”” and could not stand under it. The plug in the hand bowl was ineffective. The food and all the staff were excellent, great service.

    Duncan, 2 night trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    lovely old Manor House

    I had a cozy room which is smaller (and cheaper) but it was quite large , and very comfortable . The only negative was I looked out onto the kitchens so no view. The cleanliness was excellent especially in the bathroom which was spotless. Breakfasts were excellent with plenty of choices. Overall I thoroughly enjoyed my stay at Ockenden manor, and would highly recommend it.

    Peter, 2 night trip, Nov 11, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Very mixed feelings about this hotel

    I rarely travel solo, but in this case it was necessary. Cannot fault the lovely dining room other than the lack of some background music. There were only 2 couples eating along with myself & they were clearly but unsuccessfully attempting to keep their voices down during conversation. Embarrassing! The meal & waiting staff cannot be faulted. There are 2 issues that I have with this hotel. The first being the lack of adequate signage to enable you to find it. The second being the cost of a room which clearly needs a deep clean at the very least. I couldn’t bring myself to use the shower as it was full of hairs & 2 large footprints! Yuck! I subsequently went to the spa to make use of the facilities in the changing room there. What a pity that the accommodation lets the dining & spa facilities down so badly.

    1 night trip, Sep 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Staff at this lovely place are exceptional. The catering / dining staff always went beyond the normal exoectation, personalizing their service so you felt specially cared for. I would love to visit again.

    2 night family trip, Sep 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect getaway

    Our daughter was riding at Hickstead and this was a perfect getaway after a busy day at the All England Show Ground being less than 10 mins down the road Lovely old building full of character, bedroom had everything you'd expect plus more, the restaurant was fantastic, and the service friendly and attentive. Only wish we'd had time to try out the spa facilities that looked amazing.

    Nick, 2 night trip, Sep 13, 2019

    Verified Hotels.com guest review

See all 57 reviews