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All properties in Cologne, North Rhine-Westphalia, Germany

Novotel Köln City

4-star hotel with restaurant, near Chocolate Museum

  • Free WiFi
From
NZ$141

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1 / 55Guest Room
8.6.Fabulous.
  • Shower height was too low and the gym lacked free weights and proper space

    Feb 2, 2020

  • This is one of the best hotels we stayed in.

    Dec 30, 2019

See all 490 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Shopping
Easy parking
  • Free WiFi
  • Parking available
  • Bathtub
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 222 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Sofa bed
  • Private bathroom
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Innenstadt
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 31 min walk
  • Chocolate Museum - 10 min walk
  • Alter Markt - 19 min walk
  • Museum Ludwig - 21 min walk
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Queen Bed with Sofa bed
  • Standard Room, 1 Queen Bed with Sofa bed
  • Executive Room, 1 Queen Bed with Sofa bed
  • Standard Twin Room, 2 Twin Beds

Location

  • In Innenstadt
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 31 min walk

What’s around

Landmarks

  • In Innenstadt
  • Cologne Cathedral - 23 min walk
  • LANXESS Arena - 31 min walk
  • Chocolate Museum - 10 min walk
  • Alter Markt - 19 min walk
  • Museum Ludwig - 21 min walk
  • Musical Dome - 22 min walk
  • Neumarkt - 23 min walk
  • University of Cologne - 40 min walk
  • Claudius Therme - 42 min walk
  • Rheinau Harbour - 4 min walk

Getting around

  • Cologne - Bonn Airport (CGN) - 12 min drive
  • Duesseldorf International Airport (DUS) - 51 min drive
  • Cologne Süd Station - 25 min walk
  • Cologne (QKL-Cologne Central Train Station) - 26 min walk
  • Cologne Central Station - 26 min walk
  • Severinstrasse U-Bahn - 8 min walk
  • Ubierring U-Bahn - 9 min walk
  • Chlodwigplatz U-Bahn - 11 min walk

At a glance

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 17 per day)
  • Wheelchair-accessible parking on site
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (meters) - 255

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Novo2 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Novotel City Koeln
  • Novotel Hotel Koeln City
  • Novotel Köln City Hotel Cologne
  • Novotel Köln City Hotel
  • Novotel Köln City Cologne
  • Novotel Köln City
  • Novotel Köln City Hotel
  • Novotel Köln City Cologne
  • Novotel Köln City Hotel Cologne
  • Novotel Koeln
  • Novotel Koeln City
  • Novotel Koeln City Cologne
  • Novotel Koeln City Hotel
  • Novotel Koeln City Hotel Cologne
  • Cologne Novotel
  • Novotel Cologne
  • Novotel Hotel Cologne

Optional extras

Self parking costs EUR 17 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Köln City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 17 per day.
  • Yes, pets are welcome. There's a charge of EUR 10 per pet, per day.
  • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Yes, there's an onsite restaurant, Novo2. Nearby restaurants include Ilios (3-min walk), Leone im Rheinauhafen CafeBar & Ristorantino (4-min walk), and Rhein Genuss (5-min walk).
  • Novotel Köln City has a sauna and a fitness center, as well as a garden.
8.6.Fabulous.
  • 2.0.Poor

    Hated hotel bad service!!

    The stay was horrible, my room wasent cleaned and when i told the employee he said they didnt have service at the time, so they will compensate with breakfast the next day, when i went to checkout they said no, and the person who offered it wasent there, they called me liar, would never go back to that hotel!

    Nerfis, 2 night family trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Ok for a nights stat

    Near to the city but not so great value for money

    1 night family trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    As good as usual.

    Nice hotel as usual I feel with Novotel. Behind the hotel has small shopping street with supermarkets and small restaurants , mostly till 8 pm. Close to the riverbank. Quiet and safe in night.

    SHAO-YU, 2 night trip, Nov 14, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Think Aircon temp controlled by hotel. Could get hot in the evening

    JV, 1 night romance trip, Oct 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely excellent

    panagiotis, 1 night family trip, Sep 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean stsff helpful Did not replace milk portions during our stay

    3 night family trip, Aug 25, 2019

    Verified Expedia guest review

  • 6.0.Good

    Fridge doesn’t work

    In my stay there was very hot days a Hotel with 4 stars without a working fridge was a nightmare there was no excuses for that Novotel

    Juliano, 3 night family trip, Aug 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice breakfast selection. A good size TV. Professional staffs Just wished they had a bigger play space for kids.

    2 night family trip, Aug 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Easy access to the old town with secure parking (€17 per 24 hours)

    2 night family trip, Aug 2, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Good location only a 15 min walk to the cathedral, the free WiFi was super fast, the staff were very helpfull and everything was spotless, I will definitely be staying here again in the future

    3 night trip, Jul 24, 2019

    Verified Ebookers guest review

See all 490 reviews