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The Fontenay

Photo gallery for The Fontenay

Premium bedding, free minibar items, in-room safe, desk
Indoor pool, outdoor pool
Indoor pool, outdoor pool

Overview of The Fontenay

The Fontenay

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near Reeperbahn

9.4/10 Exceptional

177 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Fontenay 10, Hamburg, 20354

Room options

About this area

What's nearby

  • In Eimsbuettel
  • Reeperbahn - 34 min walk
  • Miniatur Wunderland - 36 min walk
  • Elbe Philharmonic Hall - 44 min walk
  • Hamburg City Hall - 10 min drive
  • St. Pauli Piers - 11 min drive
  • Fish Market - 19 min drive
  • Hagenbeck Zoo - 20 min drive
  • Volksparkstadion - 21 min drive

Getting around

  • Hamburg Airport (HAM) - 25 min drive
  • Hamburg Dammtor Station - 10 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 26 min walk
  • Hamburg Central Station - 26 min walk
  • Dammtor S-Bahn - 11 min walk
  • Stephansplatz U-Bahn - 14 min walk
  • Hallerstrasse U-Bahn - 17 min walk
  • Airport shuttle (surcharge)


  • La Bottega - 5 min walk
  • Bodo's Bootssteg - 6 min walk
  • Kemp's - 6 min walk
  • HENRIKS Bar & Restaurant - 6 min walk
  • Piazza Romana - 7 min walk

About this property

The Fontenay

Placing you 1.8 mi (2.9 km) from Reeperbahn and 1.8 mi (3 km) from Miniatur Wunderland, The Fontenay offers an airport shuttle (available 24 hours) for EUR 145.00 per vehicle. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Lakeside, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: Dammtor S-Bahn is 11 minutes and Stephansplatz U-Bahn is 14 minutes.


Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 130 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Onsite valet parking (EUR 28 per day)
  • Wheelchair-accessible parking on site


  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals


  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.


Lakeside - This fine-dining restaurant serves lunch and dinner. Reservations are required.
Parkview - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open select days.
Atrium Lounge - Onsite café. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of EUR 35.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 145.00 per vehicle (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds


  • Pets are allowed for an extra charge of EUR 50 per pet, per day


  • Valet parking costs EUR 28 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Contactless check-out is available.


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Does The Fontenay offer free cancellation for a full refund?
Yes, The Fontenay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Fontenay?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at The Fontenay on 29 December 2022 start from NZ$652, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Fontenay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Fontenay?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at The Fontenay?
Yes, pets are welcome. There's a charge of EUR 50 per pet, per day. Food and water bowls are available.
Is parking offered on site at The Fontenay?
Yes. Valet parking costs EUR 28 per day.
Is airport shuttle service offered by The Fontenay?
Yes, an airport shuttle is available. The charge is EUR 145.00 per vehicle roundtrip.
What are the check-in and check-out times at The Fontenay?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at The Fontenay?
No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) and Casino Reeperbahn (5-min drive) are both nearby.
What is there to do at The Fontenay and nearby?
The Fontenay has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near The Fontenay?
Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include La Bottega (5-min walk), Bodo's Bootssteg (6-min walk), and Kemp's (6-min walk).
What's the area around The Fontenay like?
The Fontenay is a short 11-minute walk from Planten un Blomen and 13 minutes' walk from Jungfernstieg.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Lucrecia, 3-night family trip
Verified guest review

10/10 Exceptional

All areas of the property performed.
The suites are really well done with great attention to detail. Shower had light show and music. Good materials used throughout, room service was effective. Staff were friendly and competent. These days $950 a night for a suite doesn’t get you that much, at the Fontenay it gets you what it used to get you.
KEITH MORGAN, 3-night family trip
Verified guest review

8/10 Very good

Abdullah, 2-night family trip
Verified guest review

10/10 Exceptional

Thomas, 1-night trip
Verified guest review

10/10 Exceptional

Great location, right on the lake “Alster”.
Jorg, 1-night trip
Verified guest review

10/10 Exceptional

Alexandra, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Stayed in a room with partial lake view. Loved the hotel design. The balcony was great for breakfast coffee. Room service was fast. Bathroom well organized but the hair dryer was hard to find haha so keep looking if you think there isn't one. Loved walk in closet with full length mirror. Would def stay here again. Well located in great Hamburg neighborhood by the lake.
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Olaf, 3-night business trip
Verified guest review

10/10 Exceptional

best hotel in Hamburg!
1-night trip
Verified guest review

10/10 Exceptional

Someone mentioned to me this was the best modern hotel in Hamburg, and they were right.
2-night business trip
Verified guest review