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Room options

Deluxe Premium Twin

  • 27 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 Queen Bed

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Ciputra Deluxe Queen

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Suite

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Premium Queen

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Grand Double Room, 1 Queen Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

At a glance

Hotel size

  • 336 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet access in rooms

Parking

  • Free secured, uncovered on-site valet parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps) and free wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

ENG, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alvin, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sweet and happy
This is the best hotel I really enjoy to stay in Staff is very friendly and good place connected to mall Simply it may favorite hotel
tariq, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The room so dark , not enough lighting , broken dest lamp ,the bath tub or shower very very slippery , I was moving 3 different room when check in ... looking better lighting and the bath room . the staff very ecellence
Anna, 13-night romance trip
Verified Expedia guest review

6/10 Good

maintenance or upgrades to old room and appliances needed.
Edward, 10-night trip
Verified Expedia guest review

8/10 Very good

Hotel towels turn yellow and are too old. Breakfast Foods and coffee quality to be improved Thank you to Pak Andoko, a very helpful and patient person to arrange the transportation for my schedule.
KOK SENG, 5-night business trip
Verified Expedia guest review

4/10 Fair

there are cockroaches in the room , then the bathroom curtain is very dirty and during the day the elevator is wet because of swimming
TOMMI, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Sweet and fantastic
Mohammed, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Old room
Verified Expedia guest review

10/10 Exceptional

Mark, 2-night business trip
Verified Hotels.com guest review