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Mercure Hotel Düsseldorf Airport

Photo gallery for Mercure Hotel Düsseldorf Airport

Privilege, Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Privilege, Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Mercure Hotel Düsseldorf Airport

UNESCO Sustainable Travel Pledge

Mercure Hotel Düsseldorf Airport

4.0 star property
4-star hotel in Ratingen with restaurant and bar/lounge

7.6/10 Good

604 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Bathtub
Map
Lintorfer Weg 75, Ratingen, NW, 40885
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Self parking
  • Room service
  • Business centre
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
For families
  • Sofa bed
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Messe Essen - 10 min drive
  • Messe Düsseldorf - 20 min drive
  • Merkur Spiel-Arena - 19 min drive
  • Konigsallee - 23 min drive
  • Zollverein Coal Mine World Heritage Site - 34 min drive
  • CentrO - 25 min drive

Getting around

  • Duesseldorf International Airport (DUS) - 10 min drive
  • Ratingen Hoesel S-Bahn - 8 min drive
  • Duisburg-Bissingheim Station - 11 min drive
  • Mülheim (Ruhr) Styrum Station - 13 min drive

Restaurants

  • Quo Vadis - 19 min walk
  • An der Pönt - 3 min drive
  • Nordgrill - 3 min drive
  • China-Garden - 3 min drive
  • Der Grieche in Lintorf - 4 min drive

About this property

Mercure Hotel Düsseldorf Airport

When visiting Ratingen, Mercure Hotel Düsseldorf Airport is a great choice to consider. Guests can visit the fitness centre for a workout or grab a bite to eat at Quecke, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a terrace and a garden. Fellow travellers like the overall property condition and airport.

Languages

Arabic, English, German, Greek, Italian, Portuguese, Russian, Slovenian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 9 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)

What to do

  • Free use of nearby fitness centre

Working away

  • Business centre
  • Meeting rooms
  • Conference space (3886 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • Biodegradable drinking straws

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • German
  • Greek
  • Italian
  • Portuguese
  • Russian
  • Slovenian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Quecke – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Kornkammer – Overlooking the garden, this bar specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: EUR 2.50 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 15.0 per day

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self-parking costs EUR 9 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

A shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Düsseldorf Mercure Hotel
Mercure Düsseldorf Airport
Mercure Düsseldorf Airport Ratingen
Mercure Hotel Airport Düsseldorf
Mercure Hotel Düsseldorf
Mercure Hotel Düsseldorf Airport
Mercure Hotel Düsseldorf Airport Ratingen
Mercure Dusseldorf Ratingen
Mercure Hotel Düsseldorf Airport Hotel
Mercure Hotel Düsseldorf Airport Ratingen
Mercure Hotel Düsseldorf Airport Hotel Ratingen

Frequently asked questions

Does Mercure Hotel Düsseldorf Airport offer free cancellation for a full refund?
Yes, Mercure Hotel Düsseldorf Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Hotel Düsseldorf Airport?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at Mercure Hotel Düsseldorf Airport on 11 December 2022 start from NZ$100, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Hotel Düsseldorf Airport?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Hotel Düsseldorf Airport?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Mercure Hotel Düsseldorf Airport?
Yes. Self-parking costs EUR 9 per day. Parking spaces may be limited.
What are the check-in and check-out times at Mercure Hotel Düsseldorf Airport?
You can check in from 3:00 PM - midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless check-out is available.
What is there to do at Mercure Hotel Düsseldorf Airport and nearby?
Mercure Hotel Düsseldorf Airport has a fitness centre and a garden.
Are there restaurants at or near Mercure Hotel Düsseldorf Airport?
Yes, Quecke offers al fresco dining, international cuisine and garden views. Nearby restaurants include Bürgershof (2.5 mi), Jat Jük (2.5 mi) and Gut Porz (2.6 mi).

Overall score and ratings

7.6

Good

8.1/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Mercure Hotel Düsseldorf Airport
Dated, middle of nowhere, not near airport OR Dusseldorf, expensive. Avoid
Caspar, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Stay
Lovely place. Very comfortable and clean. Staff gave a very warm welcome and were helpful to answer the questions we had. Some members had breakfast which was good, and there was a McDonald's locally too. Would definitely recommend for the price.
Benjamin, 1-night trip
Verified Hotels.com guest review

4/10 Fair

This was definitely not what I expected when making the reservation. This hotel was not located anywhere near the airport and was actually located with two other hotels in the middle of a field. When you first drive to the location, you have the impression as though the hotel were abandoned (due to the overgrown grass and lack of a proper parking gate). I enjoyed the most when I attempted to use the elevator and had pressed the button 40 times over a period of 20 minutes, only to then use the steps out of necessity. When I questioned the employee at the checkout desk, he simply shrugged his shoulders and said that it had broken at some point the previous night and couldn’t be fixed until the day later. This place seems to have so many problems that the staff is completely used to them. The owner needs to either invest some money and effort here, or find a new way to make a living. Totally awful.
Kyle, 1-night trip
Verified Expedia guest review

6/10 Good

Not an airport hotel
The hotel is very far from the airport and the name is deceiving
Gabi, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Albert van der Schatte, 1-night trip
Verified Expedia guest review

8/10 Very good

Review
Hotel room was fine, quiet and comfortable bed. Staff were polite. Restaurant and bar closed due to Covid
adam, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

AVOID MERCURE DÜSSELDORF --------------------------------------------------- The hotel looks and feels like old Soviet era housing block. The corridors were dirty, dark and stank. The whole ambient of the hotel is really off-putting and doesn't merit 4-star, at as it is advertised on Expedia. Much of the hotel is carpeted. Carpets in the corridors are really off-putting and are smelly. Carpet in the room was dirty, dark and smelly. During my entire stay of 2 days and 2 nights, I did not see a single cleaner working in the hotel lobby, reception, corridors or in rooms - NO cleaners at all. Hotel is totally in the middle of nowhere. Choose this hotel only if you are stuck and need to stay only one or two nights. I was surprised to find and IBIS hotel, which is next to Mercure, offering much better rate than Mercure hotel. The hotel description on Expedia promised a lot but delivered only a little.  When I was checking out, the receptionist, a young black man, was unfriendly and deliberately tried to put me down because I was trying to speak in German and my German was not good enough. I could have spoken English, which is something I normally do do but I speak reasonably good German and decided to practice my German.
Sonnenblumen, 2-night trip
Verified Expedia guest review

8/10 Very good

Fab little stay
Great little hotel - about 20 min drive from Airport. Hotel and facilities ok for a short stay. However I found the room very dark if you're planning on working. Friendly staff and good kitchen.
Veronika, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

This place is horrible. There were patches of sticky dry urine from the previous guest all over the bathroom floor. The shower head wouldn't stay in place unless I held it with one hand. The WiFi was almost non existent, kept dropping, and wasn't strong enough for a Skype call. The waitress at dinner looked like she was at a funeral. The decoration in the hallways is from 1974. Overpriced and dreadful.
N J, 1-night business trip
Verified Hotels.com guest review