Hotel Equatorial Penang
Bayfront hotel with 5 restaurants, near Queensbay Mall
- Free WiFi in lobby and free parking
Environment is very beautiful and room is very clean
It would great if the management could seriously look into the compliance of wearing a…
Hotel Equatorial Penang
- Deluxe Room, 1 King Bed, Pool View
- Premier Room, 1 King Bed
- Premier Suite
- Executive Suite, 1 King Bed, Pool View (Club Premier King)
- Club Room
- Deluxe Room, 2 Twin Beds, Pool View
- Deluxe Room, 2 Twin Beds, Pool View
- Suite (Senator, Main Wing)
FAQs for Hotel Equatorial Penang
Does Hotel Equatorial Penang offer free cancellation for a full refund? Yes, Hotel Equatorial Penang does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Hotel Equatorial Penang? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at Hotel Equatorial Penang? Yes, there's free self parking. Electric vehicle charging is available. Is there a pool at Hotel Equatorial Penang? Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 9:00 PM. Are pets allowed at Hotel Equatorial Penang? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at Hotel Equatorial Penang? You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available. Are there restaurants at or near Hotel Equatorial Penang? Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. The dining venue will be unavailable from March 1 2021 to June 1 2021 (dates subject to change). Nearby restaurants include Kampachi (10-min walk), Wagyu O Japanese Bbq (2.2 mi), and Gurney Drive (8.3 mi). Is airport shuttle service offered by Hotel Equatorial Penang? Yes, a free airport shuttle is available from 5 AM to 6 PM at scheduled times. What is there to do at Hotel Equatorial Penang and nearby? Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and racquetball/squash. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Hotel Equatorial Penang also has a sauna and a steam room, as well as a garden.
Recent reviews
Fabulous 8.6 From 148 reviews
Exceptional
Superb service from the staffs Well maintained Limited Breakfast choice
Sab, my2 night romance trip
Good
Disappointed with the stay
Overall it was satisfactory. But for a 5 star hotel, they are really below mark. I think the service providers did their best within their means but there could be lack of proper supervision, management and leadership in this hotel. Rooms were clean, bathroom was clean, but the restaurant service was poor and also during breakfast time. Eg the waiter used his hand during toasting the bread. Also I gave the ice pack (used to store some special medicine while travelling) to be kept in the freezer as there was no freezer in the room. The refrigerator was inadequate to keep the ice pack cold. On the 4th day when I got it back, the ice pack had already melted as they did not put it in the freezer. The instruction that I gave to the Duty Manager (Farish) was not complied with. It was quite shocking. I would not recommend this hotel as a 5 star hotel mainly due to poor service and the attitude of the staff at the front desk who did not show the due care when I complained about the ice pack. I got the answer “the management having meeting”. I expected as least someone from the management should quickly come up to hear my complain when it is fresh. Feedback like this was very useful to the hotel but they lost the opportunity.
Sukhdev Singh, my3 night trip
Exceptional
Want to pamper yourself ?
Definitely the luxury hotel to go to in Penang....for a retreat ! The beautiful Bkt Jambul Golf course is just " next door " and Kampachi at lower ground serves Japanese cuisine choices including the wonderful wagyu beef !
us1 night trip
Exceptional
Very clean and great ambiance, excellent breakfast buffet! Helpful staffs, loved the jacuzzi beside the swimming pool. Felt very relaxed .
LogineeK, us2 night romance trip
Exceptional
Breakfast buffet is excellent, room service is fast and professional; defenately staying there whenever visiting Penang.
us7 night trip
Exceptional
I loved the waterfalls and gardens on the property. It was exquisite. The view of the golf course from my room was lovely.
Brittany, us1 night business trip
Good
Food is good. However, hotel needs some upgrading works. 1) room smells musty. Probably because carpet is old 2) have some difficulty accessing room floor because hotel card doesn't work in one of the lift 3) room door knob needs repair
my1 night business trip
Exceptional
Very happy with our stay. The kids loved it too. A great place to stay. Excellent condition, very very helpful staff. Their local knowledge is fantastic. Service is A++. Food is great too. All in all 6 out of 5 star. :)
au1 night family trip
Exceptional
great property, clean, friendly and helpful staff.
sg1 night business trip
Exceptional
Hey!! I’m so glad to stay in this hotel!! All the things in this hotel is very well especially the staff serviced!! But still need to improve and check about the air conditioning in the room frequently ..
gb2 night family trip