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All properties in Syracuse, New York, United States of America

Crowne Plaza Syracuse, an IHG Hotel

3.5-star hotel with restaurant, near Syracuse University

  • Free WiFi
From
NZ$209

Image gallery

  • Standard Room, Non Smoking - Guest Room
  • Standard Room, Non Smoking - Guest Room
  • Studio, Accessible, Non Smoking (Roll-In Shower) - Bathroom
  • Bathroom
  • Standard Room, Non Smoking - Guest Room
Standard Room, Non Smoking - Guest Room. Image 1 of 80.
1 / 80Standard Room, Non Smoking - Guest Room
701 E Genesee Street, Syracuse, 13210, NY, United States of America
7.8.Good.
  • I will never ever recommend it to anyone. Extremely dirty & service was horrible,…

    Nov 27, 2021

  • The room was good and bed was comfy. The shower seemed dirty. Could of used some…

    Oct 24, 2021

See all 574 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Walkable
Dining options
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 277 smoke-free guestrooms
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Downtown Syracuse
  • Syracuse University - 4 min walk
  • SUNY Upstate Medical University - 9 min walk
  • The Oncenter - 10 min walk
  • Landmark Theatre - 12 min walk
  • Crouse Hospital - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Double Beds, Non Smoking

What’s around

Landmarks

  • In Downtown Syracuse
  • Syracuse University - 4 min walk
  • SUNY Upstate Medical University - 9 min walk
  • The Oncenter - 10 min walk
  • Landmark Theatre - 12 min walk
  • Crouse Hospital - 13 min walk
  • Armory Square - 15 min walk
  • St. Joseph's Hospital Health Center - 16 min walk
  • Carrier Dome - 18 min walk
  • Community Folk Art Center - 3 min walk
  • Syracuse Stage - 4 min walk

Getting around

  • Hancock Intl. Airport (SYR) - 10 min drive
  • Syracuse Regional Transportation Center - 4 min drive
  • New York State Fair Station - 11 min drive
map
See on map
701 E Genesee Street, Syracuse, 13210, NY, United States of America

At a glance

Hotel size

  • This hotel has 277 rooms
  • This hotel is arranged over 20 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 15.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 12500
  • Conference space size (meters) - 1161
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Weekly housekeeping provided
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 15 per person (approximately)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per day

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 50 per pet, per stay
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 15.00 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

  • Crowne Plaza Hotel Syracuse
  • Crowne Plaza Syracuse, An Ihg
  • Crowne Plaza Syracuse, an IHG Hotel Hotel
  • Crowne Plaza Syracuse, an IHG Hotel Syracuse
  • Crowne Plaza Syracuse, an IHG Hotel Hotel Syracuse
  • Crowne Plaza Syracuse
  • Syracuse Crowne Plaza
  • Renaissance Syracuse
  • Crowne Plaza Syracuse Hotel
  • Crowne Plaza Syracuse

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Syracuse, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 15.00 per day.
  • Yes, pets are welcome. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 4:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Phoebe's (4-min walk), Phoebe's (4-min walk), and The Mission (7-min walk).
  • Maintain your daily exercise routine at the 24-hour gym.
7.8.Good.
  • 10.0.Exceptional

    Would stay here again

    All staff was SO nice. Clean room. Great restaurant and food. Great location.

    Casey, 1 night family trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Won’t return

    Housekeeping is a mess. Checked in and there were blood spots on our bedding. Hair clumps on the floor. Trash in shower drain Called and they said they would send up house keeping. 2 days no one came. Couldn’t even find housekeeping to get fresh towels. Restaurant had moldy tomatoes and slimy lettuce. I’ve stayed before. And not the best hotel. But really gone down hill

    Lara, 2 night family trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Dirty wet towel left in shower, bed not comfortable and you have to pay $15 to park.

    Heather, 1 night family trip, Oct 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good place

    Great stay. Clean, friendly staff

    Lorraine, 1 night trip, Oct 2, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointed for a Crown Plaza

    The hotel is pretty run down and is clearly in need of renovation. There were rolling beds in the hallway, trash - papers, crumbs, etc on the hallway floors, and the room was dated and not as clean as it should be.

    Robert, 1 night business trip, Sep 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    The road noise was so intense in the room, difficult to sleep

    David, 1 night trip, Aug 30, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Do Not Stay Here

    Horrible room. Smelled of smoke and must. Hasn’t been cleaned properly in a long time. Everything is dirty. Phone has hair and filth on it…food, crumbs on rug. It’s disgusting.

    1 night family trip, Aug 24, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Expected more from Crowne Plaza

    Really disappointing. For the price, I would have expected a clean, well-run hotel. But the hallway floor had trash in it every time I passed through. The room was musty. We had to push to get the King bed we had paid for. And the "free breakfast" was actually coupons that weren't enough to have it be free. For our 3 nights worth of coupons we had 1.5 free breakfasts, paid for the rest, which is dishonest. Suppose that might be the result of removing the buffet due to COVID, but they should be more forthcoming and not say, "free breakfast."

    Douglas, 3 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Parking was convenient and safe. Shower was not clean.

    Amy Elizabeth, 1 night family trip, Aug 23, 2021

    Verified Expedia guest review

  • 8.0.Very good

    It worked for me

    I thought the room was very good. Great bed but the rug could have used cleaning. The restaurant bar scene was off.

    scott, 1 night family trip, Aug 23, 2021

    Verified Hotels.com guest review

See all 574 reviews