Hôtel Novotel Rouen Sud

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Outdoor pool

Overview of Hôtel Novotel Rouen Sud

UNESCO Sustainable Travel Pledge

Hôtel Novotel Rouen Sud

4.0 star property
4-star Saint-Etienne-du-Rouvray hotel with 1 restaurants, connected to the convention center

7.6/10 Good

467 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
The price is $126
Price available on 03/06/2022
Angle Avenue de l'Université, Rue de la Mare Sansoure, Saint-Etienne-du-Rouvray, Seine-Maritime, 76800
Main amenities
  • 134 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 2 outdoor tennis courts
  • Seasonal outdoor pool
  • Room service
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Garden
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Separate bedroom
  • Television
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Rouen Expo Park - 1 min drive
  • Clinic Europe - 15 min drive
  • Musee Jeanne D'Arc de Rouen - 15 min drive
  • Gros Horloge - 17 min drive
  • Tour Jeanne d'Arc - 18 min drive
  • Rouen Cathedral - 20 min drive
  • Charles Nicolle Hospital - 20 min drive
  • University of Rouen - 24 min drive
  • Biotropica Zoological Conservatory - 25 min drive
  • Notre-Dame de Fontaine-Guerard Abbey - 39 min drive

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 30 min drive
  • Paris Charles de Gaulle Airport (CDG) - 94 min drive
  • Francois Truffaut Tram Station - 6 min drive
  • Garibaldi Tram Station - 6 min drive
  • 14-Julliet Tram Station - 5 min drive

About this property

Hôtel Novotel Rouen Sud

When visiting Saint-Etienne-du-Rouvray, Hôtel Novotel Rouen Sud is a great choice to consider. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at Novotel Cafe, which serves lunch and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer up nice touches like memory foam beds with pillow menus. Fellow travelers say good things about the convenient parking and comfortable beds.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 134 rooms
  • Arranged over 2 floors


  • Check-in time from 2:00 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Playground

What to do

  • Tennis
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Seasonal outdoor pool
  • 2 outdoor tennis courts


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Novotel Cafe - This poolside restaurant serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.5 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.50 per person (approximately)


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from noon to 8 PM
  • The seasonal pool is open from June to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Hôtel Novotel Rouen Sud Hotel
Hôtel Novotel Rouen Sud
Hôtel Novotel Sud
Novotel Hotel Rouen Sud
Novotel Rouen
Novotel Rouen Sud
Novotel Rouen Sud France/Saint-Etienne-Du-Rouvray
Novotel Rouen Sud Hotel Saint-Etienne-Du-Rouvray
Novotel St-Etienne-Du-Rouvray
Hôtel Novotel Rouen Sud Saint-Etienne-du-Rouvray
Novotel Sud Rouen
Rouen Novotel
Rouen Novotel Sud
Rouen Sud
Rouen Sud Novotel
St-Etienne-Du-Rouvray Novotel
Hôtel Novotel Rouen Sud Hotel Saint-Etienne-du-Rouvray

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Concert and supercharger!
Perfect location for a concert at the zenith and the tesla supercharger is on-site as well. Staff is extremely welcoming. Would definitely stay again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Low water pressure
There was no sufficient water pressure to take a shower or a bath. Very annoying. Otherwise stay experience as expected.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Confusion with booking
I was not happy because I book for 3 adults in 1 room and they had only booking for 2 adults so I had to pay the extra.
John, 1-night family trip
Verified Hotels.com guest review

6/10 Good

After finally managing to track down a waiter to take order, wish we hadn’t bothered. Food was very poor. Two meals were indescribable, one was entirely incorrect, one of the 4 meals entirely inedible. Executive rooms looked they needed a deep clean.
1-night trip
Verified Hotels.com guest review

6/10 Good

The property is quite old and not maintained well enough. Property is not clean!
2-night family trip
Verified Expedia guest review

6/10 Good

The hotel bar, reception area and other spaces were fine, our room was generally good except for the carpet which was dirty and very strained - not nice
1-night romance trip
Verified Expedia guest review

8/10 Very good

Quentin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Dissapointed with Food/Restaurant
The room was very nice and very welcome following a long drive. However the restaurant was only providing BBQ food (no other menu). It was expensive and my chicken was not cooked - not good for a brand such as Novotel. I did mention it and didn’t pay for my portion. We also had a chipped glass and certain items had run out at breakfast time. So all in all I was looking forward to staying at the Novotel (not cheap) but was quite dissapointed.
Thomas, 1-night family trip
Verified Hotels.com guest review