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Hotel Mercure Wien Westbahnhof

4.0 star property
Hotel with restaurant, near Vienna State Opera

Choose dates to view prices

Experience the grandeur of Hotel Mercure Wien Westbahnhof, an upscale hotel near Schönbrunn Palace. Savor international cuisine at Westside restaurant or sip coffee in the cozy cafe. Stay connected with in-room WiFi and take advantage of a 24-hour business center, meeting rooms, and multilingual staff.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Lift
The current price is NZ$142
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

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17 May - 18 May
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About the area

Map
Felberstrasse 4, Vienna, Vienna, 1150

What's nearby

  • Mariahilfer Street - 3 min walk - 0.3 km
  • Museum of Contraception and Abortion - 5 min walk - 0.4 km
  • Wiener Stadthalle - 6 min walk - 0.6 km
  • Lugner City - 8 min walk - 0.7 km
  • Raimund Theater - 9 min walk - 0.8 km

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West Station - 3 min walk
  • Vienna Meidling Station - 5 min drive
  • Vienna West U-Bahn - 3 min walk
  • Gerstnerstraße-Westbahnhof Tram Stop - 5 min walk
  • Urban-Loritz-Platz Tram Stop - 5 min walk

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Café Westend - ‬5 min walk
  • ‪Schnellimbiss Europaplatz - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪IKEA Restaurant - ‬5 min walk

About this property

Hotel Mercure Wien Westbahnhof

When you stay at Hotel Mercure Wien Westbahnhof, you'll be a short five-minute drive from Schönbrunn Palace and Wiener Stadthalle. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit Westside, which serves international cuisine. Also, Vienna State Opera and Vienna Christmas Market are within a short drive. The property is only a short walk to public transportation: Vienna West U-Bahn is 3 minutes and Gerstnerstraße-Westbahnhof Tram Stop is 5 minutes.

At a glance

DONE

Hotel size

    • 252 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs only)*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered on-site self-parking (EUR 25 per day)
    • Height restrictions apply for on-site parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (2799 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 1989
  • Safe-deposit box at front desk
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Westside – This restaurant specialises in international cuisine.
Westside – On-site bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 25 per person

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Covered self-parking costs EUR 25 per day
  • Parking height restrictions apply

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Also known as

Hotel Mercure Westbahnhof

Hotel Mercure Westbahnhof Wien

Hotel Mercure Wien

Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof Vienna

Mercure Wien Westbahnhof

Mercure Wien Westbahnhof Vienna

Wien Hotel Mercure

Wien Hotel Mercure Westbahnhof

Wien Westbahnhof Hotel Mercure

Mercure Hotel Vienna

Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof Hotel

Hotel Mercure Wien Westbahnhof Vienna

Hotel Mercure Wien Westbahnhof Hotel Vienna

Frequently asked questions

Does Hotel Mercure Wien Westbahnhof offer free cancellation for a full refund?

Yes, Hotel Mercure Wien Westbahnhof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Mercure Wien Westbahnhof?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day.

Is parking offered on site at Hotel Mercure Wien Westbahnhof?

Yes. Self-parking costs EUR 25 per day.

What are the check-in and check-out times at Hotel Mercure Wien Westbahnhof?

Check-in start time: 3 PM; check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an on-site casino at Hotel Mercure Wien Westbahnhof?

No, this hotel doesn't have a casino, but Casino Wien (7-min drive) is nearby.

Are there restaurants at or near Hotel Mercure Wien Westbahnhof?

Yes, Westside offers international cuisine.

What's the area around Hotel Mercure Wien Westbahnhof like?

Hotel Mercure Wien Westbahnhof is in Rudolfsheim-Fünfhaus, a short 3-minute walk from Vienna West U-Bahn and 7 minutes' walk from Wiener Stadthalle.

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Reviews

Hotel Mercure Wien Westbahnhof Reviews

7.8

Good

8.2

Cleanliness

8.2

Location

8.0

Staff & service

7.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Train station
Breakfast
Lobby
Bed
Value
Restaurant
Subway

Reviews

Verified

10/10 Exceptional

If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.
Marian P, 2-night trip
Verified

10/10 Exceptional

Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.
Daniela, 4-night trip
Verified

8/10 Very good

It was the perfect location for our stay in Vienna!
Adi, 5-night trip
Verified

8/10 Very good

Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..
Michael, 5-night trip
Verified

10/10 Exceptional

Good location, reasonable price, good hospitality
KURATA, 3-night trip
Verified

8/10 Very good

Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Miriam, 4-night trip
Verified

4/10 Fair

Location is good. Property rooms are old and need renovation. Bed mattress old or low quality. Expensive for the quality.
Rashid, 2-night trip
Verified

6/10 Good

Very simple stay - wasn’t made clear that we would be in the basic rooms on Expedia’s site. This isn’t the hotel’s fault. Very clean and great breakfast. Shame that the bar area closed quite early so were unable to get a hot drink after 11pm.
Elliot, 2-night trip
Verified

8/10 Very good

I was glad that I was upgraded to a new room. The breakfast was very satisfying and had a wide variety of options. They also looked after my luggage. However, there was a line at the check-in counter and I had to wait quite a while.
TOSHIKO, 3-night trip
Verified

8/10 Very good

Excellent location. Great value for money. Only downside is that room needed airing on arrival as smelt of smoke.
Lesley, 2-night trip
Verified

8/10 Very good

Short stay in Vienna in September 2023

very good location right next to the old Westbahnhof (railway station). Great access to subway, street cars (tram), and busses. Excellent (!) breakfast - best if you come early. A place I can recommend.
Norbert, 2-night trip
Verified

6/10 Good

Just come back staying in this hotel, you get what you pay for tbh. It’s so great for tube, train and tram and main reason I choose it. Staff are great, clean & for a city break ideal. There are some draw backs, the lift motor you can hear in my room, I asked to move to a room at the edge of hotel and this really helped walls are quiet thin so at times can be noisy. I had a superior room and had to unplug lamps as nowhere to charge phones etc so more plug sockets are needed. Room needs updating but ok beds are comfy. We didn’t have breakfast felt 24 euros way to high as you can go into centre and get cheaper breakfast. So all in all great hotel with a few draw backs but every hotel has some issues with some people. Hop this helps.
Graham, 6-night trip
Verified

8/10 Very good

A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.
Jens, 1-night trip
Verified

8/10 Very good

OK
Flemming, 4-night trip
Verified

10/10 Exceptional

Was very nice and the staff were very friendly. Would stay here again!
Steven, 1-night trip
Verified

10/10 Exceptional

Location close to the station. Comfy beds
Louise, 2-night trip
Verified

10/10 Exceptional

Great place to stay close to the train station.
John, 2-night trip
Verified

10/10 Exceptional

Great location
Claudia, 2-night trip
Verified

10/10 Exceptional

I was particularly impressed by the outstanding breakfasts provided.
Chris, 4-night trip
Verified

10/10 Exceptional

Perfect quick stay near Schonbrunn

Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
1-night trip
Verified

8/10 Very good

Get what you pay for. A little dated, basic rooms but that’s why it’s the price it is. 5 minute walk to Westbahnhof station, and then 10 minutes on the metro to the city centre. Simple.
Lewis, 2-night trip
Verified

8/10 Very good

clean and comfortable

I enjoyed staying at this hotel
yousef, 2-night trip
Verified

8/10 Very good

Very good price quality. Extreme good breakfast
Fred, 2-night trip
Verified

10/10 Exceptional

Very nice hotel with a friendly helpful staff. We stayed here over 20 years ago and decided to book again as part of the final leg of our Vienna visit. The place has changed a lot with a lovely new lobby and an exceptionally good restaurant which we tried.
Brian, 2-night trip
Verified

8/10 Very good

Great but...

Location is great, and the hotel is very nice. I ordered a solo room, and as expected, it was smsll but very comfortable. I do have one issue, and I don't know if it is a solo room ghong, but the only free outlet to charge my phone was in the bathroom. All other outlets had lamps plugged into them, so I could eather charhd my phone in bsthroom, or, if I wanted to charge it by the bed, disconnect the reading lamp. While this hotel is bery good, I would suggest splurging on a double room even if you are traveling solo.
Daniel, 2-night trip