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Novotel Bali Benoa

Photo gallery for Novotel Bali Benoa

Exterior
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains

Overview of Novotel Bali Benoa

UNESCO Sustainable Travel Pledge

Novotel Bali Benoa

4.5 star property
Nusa Dua beachfront hotel with spa and beach bar

8.4/10 Very good

702 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is NZ$147
Price available on 13/12/2022
Map
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and beach bar
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)

Room options

About this area

What's nearby

  • On a private beach
  • Nusa Dua Beach - 13 min drive
  • Kuta Beach - 29 min drive
  • Legian Beach - 38 min drive
  • Double Six Beach - 42 min drive
  • Seminyak Beach - 44 min drive
  • Sanur Beach - 39 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Luna Bonita Restaurant - 3 min walk
  • Warung Seadoo - 3 min walk
  • Delizio Cafe - 3 min walk
  • Black Tom’s - 4 min walk
  • Jukung Grill - 5 min walk

About this property

Novotel Bali Benoa

Novotel Bali Benoa offers a private beach where you can enjoy beach umbrellas, beach massages, and beachside drinks, plus activities like scuba diving, snorkeling, and surfing/body boarding are nearby. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, aromatherapy, and hydrotherapy. Uluwatu Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this luxurious hotel include a free kid's club, a poolside bar, and a fitness center. Fellow travelers love the helpful staff and location.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 187 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • Beach bar
  • Poolside bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Archery
  • Canoeing
  • Shopping
  • Pool table
  • Beach access
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bicycle rentals
  • Free pool cabanas
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Massage/treatment rooms

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

In Balance Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Uluwatu Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Cocos Beach Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crocokiss Restaurant - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Nanas Bar - Onsite bar. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 14 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 19 per vehicle (one-way)

Renovations and closures

The property is closed between April 16 and May 31.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 28.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Frequently asked questions

Is Novotel Bali Benoa currently open?
The property is closed between April 16 and May 31.
How much does it cost to stay at Novotel Bali Benoa?
As of 28 November 2022, prices found for a 1-night stay for 2 adults at Novotel Bali Benoa on 28 December 2022 start from NZ$232, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Bali Benoa offer free cancellation for a full refund?
Yes, Novotel Bali Benoa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novotel Bali Benoa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Bali Benoa?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Novotel Bali Benoa?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Novotel Bali Benoa?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Novotel Bali Benoa?
Yes, an airport shuttle is available. The charge is USD 19 per vehicle one-way.
What are the check-in and check-out times at Novotel Bali Benoa?
You can check in from 2:00 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Novotel Bali Benoa and nearby?
Have fun with onsite activities like rowing and archery, and practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Novotel Bali Benoa also has a private beach, a fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Novotel Bali Benoa?
Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and garden views. Nearby restaurants include Warung Seadoo (3-min walk), Delizio Cafe (3-min walk), and Black Tom’s (4-min walk).
Does Novotel Bali Benoa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Novotel Bali Benoa like?
Novotel Bali Benoa is a short 1-minute walk from Bukit Peninsula and 10 minutes' walk from Tanjung Benoa. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.4

Very good

8.4/10

Cleanliness

8.9/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8/10 Very good

I like that it is near the beach. The rooms were spacious. I love the bathtub. What i didnt like is there were insects in the room as its near the beach. Travellers who love nature won't mind the insects i guess. Haha.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing Memories
We travelled as a party of 5, 3 adults & 2 children (7 & 5). We stayed from the 27th December to the 10th January. What an amazing hotel & holiday. The rooms are just like the pictures and the place is even more amazing in real life. We always had plenty to do as the hotel has lots to offer. The swimming pools were great and not to crowded which was lovely. No worry about sun beds as there is plentiful. We booked to attend the "New Years Eve Party (Hogmanay for us Scots). This was am amazing package and the entertainment from start to finish was worth every penny. We definitely started the new year off with a bang. All the staff were kind, friendly and very helpful, which makes this hotel definitely 5 star to us. We will definitely be back again, once we have saved up for the flights :) :)
Michael, 12-night family trip
Verified Hotels.com guest review

10/10 Exceptional

very good, friendly staff and really enjoyable location
3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, but check-in is truly abysmal
We really love this place, and would always choose to stay here for a few nights whenever we come to Bali. The staff are friendly, the atmosphere is chill, it's close to lots of beach activities and has a wonderful pool for kids of all ages. A really nice place to stay. But, all that comes at a cost. Checking in at this hotel is always, always terrible. Worse than terrible. They have, at various different times: completely lost our reservation, totally forgotten to pick us up from the airport, and refused the included breakfast for one kid in our party but not the others. There is always confusion between the hotel and the online booking sites as to whether you actually have a reservation, and if you don't bring your own paperwork to check in, you are in real trouble. We tried actually phoning the hotel from Australia before arriving this last time and it didn't help one bit. Also, it seems they have very weird rules at different times for when someone is a child or an adult. To book a room, it's 18. For included breakfast, it's 17. For dinner, I think it's 15. Unless it's a buffet, then I think it's 13. There is no consistency or reason involved here; it's entirely arbitrary. Just choosing "breakfasts included" for your online booking will not work. We usually expect to spend an hour just checking in. It's seriously awful. But after all that, it really is a lovely place to stay. Just budget a couple of days to recover.
Neil, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

The staff and the service in the hotel was amazing. Everyone very kind and helpful, prompt to any needs. All the amenities well looked after. Clean room, pool. Very good food, specially breakfast. Good options to eat in as well. Just a little expensive which makes you consider having dinner outside the hotel. Not ideal when you have kids. The hotel lacks room with comfortable beds for children and infants. A family of 4 if not allocated on the bigger rooms will have to share the bed with a child. Kids pool is very shallow .40mts and bigger pools over 1.20mts, so bigger children must have inflatable toys and be supervised. I’d definitely return though considering location and facilities. Walk distance from many restaurants, supermarket and easy location for cheap transport.
11-night trip
Verified Expedia guest review

6/10 Good

Ankit, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Staff very very friendly. Great for kids. Garden Wing linen was old and needed renewing as looked dingy.Tropical Terrace was lovely.
6-night family trip
Verified Expedia guest review

10/10 Exceptional

6-night family trip
Verified Hotels.com guest review

2/10 Poor

No beach access as claimed in the pictures
The check in was hard, it took for ever for someone to check in. We waited for almost 30 minutes to check in!! The biggest shock that came was on reaching the rooms!! This hotel was booked for it is beach view and direct access. But when we reached the room we were in for a ruse shock. The entire rooms are on the other side of the side with absolutely no beach access or view. We had 3 rooms, in two rooms the air conditioning was even functional. It took 20 calls and 4 hours for these guys to change rooms. The toilet in the rooms were filthy, The linen were old and soiled. No towels. When we asked for the duty manager, the guy never bothered to come online but sent a some crony. Only when we threatened to leave and demanded a full refund did they acted but it took them over 4 hours!! Hotels.com is useless when it comes to handling these situations. Makepmytrip or other portal act quickly as they have a working and efficient call center / hepline
Vinay, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review