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1 room, 2 adults

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
155 38th Ave, St. Charles, IL, 60174, United States of America

No-frills St. Charles hotel with indoor pool
  • Free self-serve breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Elevator did not work for half the stay. It took literally 4-5 minutes to get hot water…Feb 7, 2021
  • Amazing! My kids loved the pool and it was super clean. With very friendly staffJan 23, 2021

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

from NZ$134
  • Standard Room
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)
  • Suite, 1 King Bed, Accessible, Non Smoking (HEARING)
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Transfer Shower)
  • Suite, 2 Queen Beds, Accessible, Non Smoking (Mobility)
  • Suite, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking

What’s around Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

Landmarks

  • Charlestowne Mall - 4 min walk
  • Dellora A. Norris Cultural Arts Center - 27 min walk
  • Arcada Theater - 2.5 mi / 4 km
  • Beith House Museum - 2.8 mi / 4.5 km
  • Grand Victoria Casino - 9.1 mi / 14.7 km
  • Kane County Fairgrounds - 4.6 mi / 7.3 km
  • Geneva History Center - 4.8 mi / 7.8 km
  • Geneva Commons - 5.1 mi / 8.2 km

Getting around

  • Chicago O'Hare International Airport (ORD) - 48 min drive
  • Chicago, IL (DPA-Dupage) - 4 min drive
  • Chicago Midway Airport (MDW) - 61 min drive
  • Chicago, IL (PWK-Chicago Executive) - 50 min drive
  • West Chicago Station - 13 min drive
  • Winfield Station - 14 min drive
  • Geneva Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 83 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free self-serve breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
  • Cross-country skiing nearby
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Braille signage
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel’s small print

Also known as

  • Holiday Inn Express Suites Chicago West St Charles
  • Saint Charles Inn
  • Holiday Inn Express Chicago West St Charles Hotel
  • Holiday Inn Express Chicago West St Hotel
  • Holiday Inn Express Chicago West St Charles
  • Holiday Inn Express Chicago West St

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for USD 10.0 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel

  • Does Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel offer free cancellation for a full refund?
    Yes, Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
    Yes, there's free self parking.
  • Is there a pool at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
    Yes, there's an indoor pool.
  • Are pets allowed at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
    Yes. Nearby restaurants include Vino Thai (7-min walk), Portillo's (10-min walk), and The Office (2.5 mi).
  • Is there an onsite casino at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel?
    No, this hotel doesn't have a casino, but Grand Victoria Casino (20-min drive) and Hollywood Casino Aurora (27-min drive) are both nearby.
  • What is there to do at Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel and nearby?
    Have fun with nearby winter activities like cross-country skiing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Recent reviews

Very good 8.4 From 150 reviews

Exceptional 10.0
Super friendly staff and very clean rooms. We used the pool area and enjoyed our rooms. The breakfast was nice and delish, they did great accommodations for covid19. Our beds were comfy and the rooms are very nicely upgraded with modernized furniture. I highly recommend for any stays.
us1 night family trip
Good 6.0
The hotel is nice, up to date, clean, nice staff My biggest issues were the heating in the room was non existent. The thermostat on the wall did nothing when turning the heat up. I had a 1 year old baby and was worried that she was too cold all night. It was freezing outside and very cold in our room Also there are no curtains, just a shade that is about 6 inches in front of the window. So from the side all the lighting from the parking lot and business signs shined in
Alex, us1 night family trip
Exceptional 10.0
11-20-20 stay - excellent
Alan, us1 night family trip
Very good 8.0
Very friendly front desk employee got us checked in quickly. Rooms were nice the floors are very poorly insulated and cheaply constructed. You will hear every foot step from the people above you if you not top floor.
us1 night family trip
Very good 8.0
Needed some TLC
The room was clean but needed a little TLC. The window covers had a hole and the faucet seemed to leak. I didn't think the bed was very comfortable.
us1 night family trip
Good 6.0
Hotel was in a good location and it had very friendly staff. Room was clean, but the bed was awful and AC was putting out some bad musty odor so we could not use it.
us1 night romance trip
Good 6.0
I was in room 111. Someone above me was walking around till 1 am and the floor squeaked terribly.
us1 night business trip
Exceptional 10.0
Everything was new and fresh. Safe practices were in place and followed.
Dave, us1 night family trip
Exceptional 10.0
The best hotel in St. Charles
This is probably the best hotel in St. Charles. The staff was wonderful and it eas very clean. Due to Covid 19, there was no hot breakfast or indoor pool use but that isnt their fault. I will stay there again while visiting family. Very convenient
Cynthia, us4 night family trip
Exceptional 10.0
I have stayed at this location a few times now and I love every part of it. The staff is amazing and everyone is super helpful
Jak, us1 night trip

Holiday Inn Express & Suites Chicago West - St Charles, an IHG Hotel