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All properties in Chiang Mai, Chiang Mai Province, Thailand
1 room, 2 adults

Mercure Chiang Mai, Chiang Mai, Thailand

3.5-star3.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200, Thailand

Central hotel with outdoor pool, connected to a shopping center, near Chiang Mai Rajabhat University
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
WiFi
Good internet service
Value
Best value for money
Location
Great location
Amenities
Amenities are not the best

Mercure Chiang Mai, Chiang Mai, Thailand

from NZ$39
  • Standard Room, 1 King Bed
  • Standard Room, 2 Twin Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds

What’s around Mercure Chiang Mai, Chiang Mai, Thailand

Landmarks

  • In Chang Phueak
  • Chiang Mai University - 21 min walk
  • Wat Phra Singh - 24 min walk
  • Tha Phae Gate - 28 min walk
  • MAYA Lifestyle Shopping Center - 30 min walk
  • Chiang Mai Night Bazaar - 34 min walk
  • Chiang Mai Rajabhat University - 4 min walk
  • Chang Puak Gate - 10 min walk

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 22 min drive
  • Chiang Mai Railway Station - 17 min drive
  • Saraphi Station - 27 min drive
  • Lamphun Station - 29 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.
Airport shuttle service is available on request from 6 AM to 6 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 15

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle from 6 AM to 6 PM *

Parking

  • Free nearby parking

  • RV/bus/truck parking

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 6889
  • Conference space size (meters) - 640
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1995
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Citrus - This restaurant specializes in international cuisine.

Mai Tai Lounge - This lobby lounge specializes in international cuisine. Open daily.

Tantawan - This bar is located by the pool and specializes in international cuisine. Open daily.

Mercure Chiang Mai, Chiang Mai, Thailand’s small print

Also known as

  • Chiang Mai Mercure
  • Mercure Chiang Mai Hotel Chiang Mai
  • Mercure Chiang Mai
  • Mercure Hotel Chiang Mai
  • Mercure Chiang Mai Hotel
  • Chiang Mai Novotel
  • Mercure Chiang Mai Hotel Chiang Mai
  • Novotel Chiang Mai
  • Mercure Chiang Mai Hotel
  • Mercure Chiang Mai Chiang Mai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:00 AM to 6:00 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property on arrival at the number on the booking confirmation.

    Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Christmas Eve (24 December) Gala Dinner per adult: THB 950.00
    • Christmas Eve (24 December) Gala Dinner per child: THB 475.00 (from 1 to 12 years old)
    • New Year's Eve (31 December) Gala Dinner per adult: THB 1200.00
    • New Year's Eve (31 December) Gala Dinner per child: THB 600.00 (from 1 to 12 years old)

    Optional extras

    Credit card charges are subject to an extra charge of THB 0

    Buffet breakfast is offered for an extra charge of THB 250 for adults and THB 125 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of THB 150.00 per person (one-way)

    Airport shuttle service for children costs THB 0 (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Mercure Chiang Mai, Chiang Mai, Thailand

    • Is there a pool at Mercure Chiang Mai?
      Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
    • Are pets allowed at Mercure Chiang Mai?
      Sorry, pets and service animals aren't allowed.
    • Is airport shuttle service offered by Mercure Chiang Mai?
      Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is THB 150.00 per person one-way.
    • What are the check-in and check-out times at Mercure Chiang Mai?
      You can check in from 2 PM to midnight. Check-out time is noon.
    • Are there restaurants at or near Mercure Chiang Mai?
      Yes, there's an onsite restaurant that serves international cuisine.

    Recent reviews

    Very good 8.0 From 66 reviews

    Exceptional 10.0
    A convenient hotel for sightseeing
    The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.
    Masako, us2 night trip
    Exceptional 10.0
    Excellent stay, will come again
    Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.
    au2 night trip
    Good 6.0
    Service was good, as with most of Thailand. The hotel looked a little dated which doesn’t not help with the overall cleanliness and feel of the hotel. There were small ants around the room, which although was not a huge issue, was not ideal. The free shuttle to the night bazaar was a great touch as you are a little out of the way from the old town.
    gurdip, gb3 night family trip
    Exceptional 10.0
    Fourth satisfactory visit.
    This was our fourth time staying at the Mercure Chiang Mai and, realistically, I doubt if we would ever stay anywhere else on any future visits. The staff have always been very welcoming and helpful. The rooms are clean and comfortable. I am unable to comment on any aspects of their food as we have never actually eaten there. We invariably take advantage of the free ‘shuttle’ bus which the hotel provides to & from the Anursan Night Market, which is an added bonus to our stays. The only ‘downside’ of the location of the hotel is that there isn’t really anything in the way of restaurants and bars locally, but the lobby staff can recommend suitable establishments and taxi rides to/from them aren’t very expensive.
    GRAHAME, gb2 night trip with friends
    Fair 4.0
    Blah hotel.
    Hotel was old, and had a LOT OF ANTS. Location was good. Most of their clients were busloads of tourists. Noisy and messy. Location was good for my needs. Only mainstream hotel in this area. Otherwise I would stay elsewhere. Wifi reception was poor.
    Patrick, us6 night romance trip
    Exceptional 10.0
    Great hotel with pool huge family rooms. 20 min walk from centre or 2 minutes by Tuk Tuk great value friendly staff
    ian, gbFamily trip
    Fair 4.0
    This is a pretty run down property. It needs major repair. The owners are obviously just milking it for revenue or the manager doest care or hasn't got any money for maintainable. Our room was pretty dirty as well. Long black hairs in shower. Dirt in all corners. It was over priced for the money.
    Susan, asRomance trip
    Exceptional 10.0
    Comfy
    Convenient location near Rajabhat University where my daughter-in-law teaches
    us10 night family trip
    Very good 8.0
    Good for the price.
    A good motel that needs some renovations if it’s going to remain in the ‘Mercure’ chain. We were upgraded to ‘luxury’, but we’ve stayed in better ‘superior’ accommodation. Staff were great. Location is OK if you don’t mind catching a ride to shop, eat etc.
    Steve, us18 night romance trip

    Mercure Chiang Mai, Chiang Mai, Thailand

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