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Novotel Paris Créteil Le Lac

Photo gallery for Novotel Paris Créteil Le Lac

Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout curtains, soundproofing

Overview of Novotel Paris Créteil Le Lac

UNESCO Sustainable Travel Pledge

Novotel Paris Créteil Le Lac

4.0 star property
4-star hotel in Creteil with restaurant and bar/lounge

7.2/10 Good

577 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
Rue Jean Gabin RN 186, Creteil, Val-de-Marne, 94000

Room options

About this area

What's nearby

  • Notre-Dame - 28 min drive
  • Pantheon - 29 min drive
  • Luxembourg Gardens - 31 min drive
  • Centre Pompidou - 33 min drive
  • Tuileries Garden - 33 min drive
  • Louvre Museum - 33 min drive
  • Champs-Élysées - 37 min drive
  • Place Vendome - 37 min drive
  • Place de la Concorde - 37 min drive
  • Galeries Lafayette - 39 min drive
  • Palais Garnier - 41 min drive

Getting around

  • Orly Airport (ORY) - 19 min drive
  • Roissy - Charles de Gaulle Airport (CDG) - 48 min drive
  • Creteil Pompadour Station - 19 min walk
  • Le Vert de Maisons Station - 26 min walk
  • Choisy-le-Roi Villeneuve-Prairie Station - 26 min walk
  • Creteil - Universite Station - 14 min walk
  • Creteil - Prefecture Station - 21 min walk
  • Creteil - L'echat Station - 26 min walk

Restaurants

  • Grill 168 - 11 min walk
  • Bistro Romain - 12 min walk
  • Quick - 12 min walk
  • Courtepaille - 12 min walk
  • Quick - 13 min walk

About this property

Novotel Paris Créteil Le Lac

Novotel Paris Créteil Le Lac is a great choice for a stay in Creteil. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Novotel Cafe, which serves French cuisine and is open for breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a terrace are other highlights at this upmarket hotel. Fellow travellers love the convenient parking and pool. Public transportation is close by: Creteil - Universite Station is only 14 minutes on foot.

Languages

Arabic, Bulgarian, English, French, Portuguese, Russian, Spanish, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from noon until 11:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Children's menu

What to do

  • Hiking/biking trails nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference space (2486 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Seasonal outdoor pool
  • Shopping centre on site

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • Bulgarian
  • English
  • French
  • Portuguese
  • Russian
  • Spanish
  • Ukranian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Novotel Cafe – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.88 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16.5 per person

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to July

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

<p>Guests can rest easy knowing that there's a smoke detector and a security system on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Novotel Paris Creteil Le Lac
Créteil
Créteil Lac
Créteil Paris
Lac Créteil
Novotel Créteil
Novotel Creteil Le Lac Hotel Creteil
Novotel Paris Créteil Le Lac Hotel
Novotel Lac
Novotel Paris Créteil Lac
Novotel Paris Créteil Lac Creteil
Novotel Paris Créteil Lac Hotel
Novotel Paris Créteil Lac Hotel Creteil
Novotel Hotel Créteil
Créteil Novotel
Novotel Paris Créteil Le Lac Creteil
Novotel Paris Créteil Le Lac Hotel Creteil

Frequently asked questions

Does Novotel Paris Créteil Le Lac offer free cancellation for a full refund?
Yes, Novotel Paris Créteil Le Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Paris Créteil Le Lac?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Novotel Paris Créteil Le Lac on 19 February 2023 start from NZ$205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Paris Créteil Le Lac?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Paris Créteil Le Lac?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Novotel Paris Créteil Le Lac?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Novotel Paris Créteil Le Lac?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Novotel Paris Créteil Le Lac?
You can check in from noon - 11:30 AM. Check-out time is noon. Contactless check-out is available.
What is there to do at Novotel Paris Créteil Le Lac and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities such as a seasonal outdoor pool and a garden.
Are there restaurants at or near Novotel Paris Créteil Le Lac?
Yes, Novotel Cafe offers French cuisine. Nearby restaurants include Grill 168 (11-min walk), Bistro Romain (12-min walk) and Quick (12-min walk).

Reviews

7.2

Good

7.3/10

Cleanliness

7.5/10

Staff & service

7.2/10

Amenities

6.9/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Very good

Rowena, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

First of all the check-in was a very unwelcoming experience and the receptionist didn’t have any level of customer service. We booked a family room for two adults and two kids, and the beds had only one blanket. I tried to call the reception to get an extra blanket as our kids wanted to sleep with individual blankets, but didn’t get any answer. In the evening we went down to the reception to ask for another blanket and had to have an interrogation style conversation as to why our kids needed to sleep with a blanket which felt very uncomfortable. Usually these kind of simple requests are easily taken care of and a customer should never ever have to explain their needs.. Next morning the receptionist had changed and the level of customer service improved slightly and check-out went somewhat normally. Only positive thing (with sarcasm) was, that the over double of the amount of the actual stay charged deposit, returned in just within 48 hours. Overall can’t recommend this hotel to anyone.
Jan-Mikael, 1-night family trip
Verified Ebookers guest review

8/10 Very good

This hotel is conveniently located for the metro (around 15 mins walk) which we wanted to use to get into the heart of Paris. The public areas in the hotel are modern but the room we stayed in was a little tired. Having said that we all slept well and would quite happily stay there again. The hotel also felt safe and the staff were very helpful.
Simon, 3-night family trip
Verified Expedia guest review

8/10 Very good

.
Clare, 3-night family trip
Verified Expedia guest review

8/10 Very good

Mohamed, 2-night family trip
Verified Hotels.com guest review

6/10 Good

GARY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Joy, 1-night trip
Verified Hotels.com guest review

6/10 Good

Ok for short stays
The pros: the staff did their very best, thank you to them. The lobby is nice and the pool area pleasant too. The rooms were run down with ingrained dirt in the bathroom. The aircon seemed to be on but actually did nothing with the room temperature at night over 27 degrees. Requests to change this were not helped. When I switched off the aircon and opened the window our baby ended up with over 30 mosquito bites. Guests were not asked to wear masks - covid discipline was very poor.
Hery, 3-night family trip
Verified Hotels.com guest review

6/10 Good

The staff is friendly and professional. Our room is good but the AC blower didn't work so well. And its a bit cramped for 3 people. Breakfast was great, but the tables inside were always covered in dust. The pool closes at 7pm. So plan accordingly if you want to take a swim after a day of sightseeing. I would stay here again.
William, 2-night family trip
Verified Hotels.com guest review

6/10 Good

My stay was so unbearable
The room was too hot. I requested for the air condition to be on,they said it not yet the season to put it on which I did not really agree to
Joy, 1-night trip with friends
Verified Hotels.com guest review