Novotel York Centre

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Superior Room, 1 Queen Bed | Room

Overview of Novotel York Centre

UNESCO Sustainable Travel Pledge

Novotel York Centre

4.0 star property
4-star hotel with indoor pool, near York Minster

8.2/10 Very good

1,003 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Fishergate, York, England, YO10 4FD
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Self parking
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • On the riverwalk
  • York Minster - 17 min walk
  • Jorvik Viking Centre - 1 min drive
  • Shambles - 11 min drive
  • York Racecourse - 8 min drive

Getting around

  • Leeds (LBA-Leeds Bradford) - 59 min drive
  • Poppleton Station - 19 min drive
  • York Station - 20 min walk
  • York (QQY-York Train Station) - 21 min walk

About this property

Novotel York Centre

4-star eco-friendly hotel in the historical district
At Novotel York Centre, you can look forward to a terrace, dry cleaning/laundry services, and a bar. The onsite restaurant, Gourmet Bar, features international cuisine. Free in-room WiFi and conference space are available to all guests.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • A TV in the lobby, an elevator, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and luggage storage
  • Guest reviews speak well of the family-friendly amenities, central location, and helpful staff
Room features
All guestrooms at Novotel York Centre feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with digital channels
  • Wardrobes/closets, refrigerators, and free infant beds


English, French, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 146 rooms
  • Arranged over 4 floors


  • Check-in time from 4:30 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (GBP 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

Working away

  • Meeting rooms
  • Computer station
  • Conference space (2153 square feet)


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Built in 1986
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Television in common areas
  • An indoor pool


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • French
  • Italian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features


Gourmet Bar - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 15.95 per person (approximately)
  • Early check-in can be arranged for an extra charge of GBP 40 (subject to availability)

Renovations and closures

The property will be renovating from September 5 2022 to March 31 2023 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 13 per pet, per night


  • Self parking costs GBP 15 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Novotel York Centre Hotel
Novotel Hotel
Novotel Hotel York Centre
Novotel York Centre
Accor York Centre
Hotel Novotel York
Novotel York Centre Hotel York
York Novotel
Novotel York Centre York
Novotel York Centre Hotel
Novotel York Centre Hotel York

Frequently asked questions

Does Novotel York Centre offer free cancellation for a full refund?
Yes, Novotel York Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel York Centre?
As of 26 September 2022, prices found for a 1-night stay for 2 adults at Novotel York Centre on 23 October 2022 start from NZ$147, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel York Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel York Centre?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Novotel York Centre?
Yes, pets are welcome. There's a charge of GBP 13 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel York Centre?
Yes. Self parking costs GBP 15 per night.
What are the check-in and check-out times at Novotel York Centre?
You can check in from 4:30 PM - midnight. There's a charge of GBP 40 for early check-in (subject to availability). Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Novotel York Centre and nearby?
Novotel York Centre has an indoor pool and a picnic area.
Are there restaurants at or near Novotel York Centre?
Yes, Gourmet Bar offers international cuisine. Nearby restaurants include The Masons Arms (3-min walk), 29 states – The Indian Kitchen (7-min walk), and Le Cochon Aveugle (7-min walk).
What's the area around Novotel York Centre like?
Novotel York Centre is a short 9-minute walk from Jorvik Viking Centre and 12 minutes' walk from Shambles. Travelers recommend the hotel for its central location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



10/10 Exceptional

Amazing hotel
Amazing hotel with brilliant staff. Came to the hotel for my partner’s birthday. The hotel managed to fulfil my request of balloons in the rooms and we got an upgrade for the room which made it special for him. Can’t fault the hotel or staff. I’d happily go again.
Emily, 2-night trip
Verified guest review

10/10 Exceptional

Amanda, 2-night trip
Verified guest review

4/10 Fair

Alexander, 2-night trip
Verified guest review

10/10 Exceptional

Excellent stay
Excellent location for York Barbican & access to York city. Hotel staff lovely, food excellent and not overpriced. Breakfast exceptional. Rooms clean and functional. Only 1 coat hanger in room though, but we managed.
Gillian, 2-night trip
Verified guest review

10/10 Exceptional

Lovely hotel
Lovely clean hotel Nice decor Great breakfast Good position On site parking
Susan, 1-night trip
Verified guest review

8/10 Very good

martin, 1-night trip
Verified guest review

8/10 Very good

Nice hotel. Great location
This is a nice hotel in a great location for the city of York. The staff are really friendly and helpful and check-in was very efficient. The room was large with a very comfortable bed. We also had views over the canal. The room would be improved by employing a professional carpet cleaning company to remove the many stains. I think the price of parking is excessive at £14.50, I am a regular traveler and pay less at a Gatwick airport hotel for 24 hours parking than the Novotel York. On-site parking should be should be free for residents or reduced. We did use the pool and it was unbelievably cold, you would not be able to take young children in to this facility. The pool heating is probably turn off due to the present energy crisis. Nice stay overall, could be improved,
Eric, 1-night trip
Verified guest review

6/10 Good

Stuffy warm room
The room was very warm. Air conditioning was available but you could only lower the temp to a cap and that temp was too warm for sleeping.
Denise, 2-night trip
Verified guest review

8/10 Very good

The hotel was very handy for getting into the centre of York. The staff were friendly and mostly very helpful. We did have a issue with a very bad smell coming from the bathroom sink, which we did report on our 2nd evening but nothing was done about it, ? Due to lack of the appropriate staff being on duty. This smell also came into the bedroom and was very unpleasant.
Karen, 3-night trip with friends
Verified guest review

10/10 Exceptional

maisie, 4-night trip
Verified guest review