B&B Hotel Cergy Port

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Overview of B&B Hotel Cergy Port

UNESCO Sustainable Travel Pledge

B&B Hotel Cergy Port

4.0 star property
4-star hotel in Cergy with restaurant and bar/lounge

8.0/10 Very good

287 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Refrigerator
Map
3 Avenue Du Parc, Cergy, Val-d'Oise, 95011
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Health club
  • 24-hour room service
  • Business center
  • 11 meeting rooms
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
For families
  • Free cribs/infant beds
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 37 min drive
  • Paris Beauvais Airport (BVA) - 43 min drive
  • Paris Orly Airport (ORY) - 71 min drive
  • St-Ouen-l'Aumône-Quartier de l'Église Station - 4 min drive
  • Neuville-sur-Oise Universite Station - 4 min drive
  • Cergy Préfecture Station - 10 min walk

About this property

B&B Hotel Cergy Port

Located near a train station, B&B Hotel Cergy Port is a great choice for a stay in Cergy. Guests can visit the health club for a workout or grab a bite to eat at Restaurant, which serves French cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers like the convenient parking and helpful staff.

Languages

English, French, German, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 191 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 33 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Playground
  • Children's menu
  • Children's games

What to do

  • Evening entertainment
  • Table tennis

Working away

  • Business center
  • 11 meeting rooms
  • Coworking spaces
  • Conference space (1184 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 3 buildings/towers
  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 16.50 for adults and EUR 4 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: EUR 150 per stay
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hôtel Novotel Cergy Pontoise
Hôtel Novotel Pontoise
Novotel Cergy Pontoise
Novotel Pontoise
B B Hotel Cergy Préfecture
B&B Hotel Cergy Port Hotel
B&B Hotel Cergy Port Cergy
Hôtel Novotel Cergy Pontoise
B&B Hotel Cergy Port Hotel Cergy

Frequently asked questions

Overall score and ratings

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

7-night business trip
Verified Hotels.com guest review

8/10 Very good

Pleasant stay during business trip
It was my first stay at the hotel during my business trip. The hotel was clean, staff was very friendly and helpful. The room service was exceptional, especially for breakfast. Highly recommended. Kristina UK
Kristina, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient for shops and RER/SNCF station.
Alan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Great for a business stay!
Facility was adequate and the free onsite parking was definitely a bonus. The bed and sofa is comfy and there is sufficient working space. Hotel is highly recommended for a business trip. The reviews about the wifi are accurate, it's rock solid. My only gripe is that the building is showing signs of age. Wall decor seems to be a little dated with the rough textured wall design and old lighting. The heating in the room is controlled by a manual thermostat dial that doesn't seem to work very well. I noticed other occupants requesting for additional heating as the built-in heating was insufficient and the vents were blowing cold air. The fitness room has a couple machines, a combination workout machine, cycling machine, eliptical machine, and two treadmills. It's not a full-fledged gym so no free weights if that is what you're looking for. The gourmet bar serves decent food but if you ever get hungry and not want to leave the hotel, there's always UberEats!
Bob, 7-night business trip
Verified Hotels.com guest review

8/10 Very good

No fly screen for the window
Margareth, 2-night business trip
Verified Expedia guest review

4/10 Fair

The bed was extremely small and the mattress terribly uncomfortable…way too small for 2 people! The room has no cross ventilation and air was stagnant, no air conditioning. Almost no storage place for clothing, no drawers, only a few hangers, had to live out of a valise! Had to wait 3 days till room safe was repaired. Hotel needs a total and complete renovation.
Dr. Marvin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

More accessibllity
Everything was good, except the lift is place far away from the reception.
Siavosh, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Business Trip in Cergy Area
I have stayed at Novotel Cergy a couple of times and will likely return as it is conveniently located for business. Overall, I would rate the hotel as very good: particularly good value for money. The hotel is comfortable, although some of the furnishings in the rooms are perhaps a little tired. Hotel has a good restaurant (only open Mon-Thurs at present. Presumably due to Covid?). Cergy port is a 10 min walk away, with a few nice food & drink options.
John, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Heinz, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Hafiz, 1-night family trip
Verified Hotels.com guest review