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1 room, 2 adults

GAIA HOTEL, Basel, Switzerland

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Centralbahnstrasse 13-15, Basel, 4002, Switzerland

4-star hotel with bar/lounge, near Basel Historical Museum
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
  • Price Guarantee
Exceptional9.6
Location
Great location
Service
Fantastic service
Food
Delicious food
Room
Great room
202See all 202 Hotels.com reviews
From 1,304 reviews

TripAdvisor Traveller Rating

GAIA HOTEL, Basel, Switzerland

from NZ$253
  • Standard Single Room
  • Standard Twin Room
  • Moderate Single Room
  • Superior Double Room
  • Economy Single Room, 1 Single Bed
  • Comfort Double or Twin Room
  • Superior Twin Room, 2 Single Beds
  • Exclusive Apartment

What’s around GAIA HOTEL, Basel, Switzerland

Landmarks

  • Basel Historical Museum - 12 min walk
  • Basler Muenster - 14 min walk
  • Basel Zoo - 15 min walk
  • Basel Town Hall - 17 min walk
  • Spalentor - 19 min walk
  • Messeturm Basel - 30 min walk
  • St. Jakobshalle - 29 min walk
  • BIS Tower - 4 min walk

Getting around

  • Mulhouse (MLH-EuroAirport) - 17 min drive
  • Basel (BSL-EuroAirport) - 18 min drive
  • Basel SBB Station - 2 min walk
  • Basel Bad Station - 8 min drive
  • Basel St. Johann Station - 10 min drive
  • Marktplatz Tram Stop - 19 min walk
  • University Tram Stop - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 775
  • Conference space size (meters) - 72
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

GAIA HOTEL, Basel, Switzerland’s small print

Also known as

  • Gaia Hotel Basel
  • Gaia Basel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs CHF 25 per day

Rollaway beds are available for CHF 100 per night

Pets are allowed for an extra charge of CHF 15 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 202 reviews

Exceptional 10.0
Perfect stay
Wonderful small hotel next to train station. Excellent staff front desk friendly efficient : the buffet guy was delightful and the food was very nice. Just lover the elevator with adjacent doors, very cool.
Patrick, usRomance trip
Poor 2.0
Terrible Service - Avoid!!
When I booked this hotel at a cost of 770 CHF for two nights (thats £600), I had high hopes. The checking was really good and friendly. My hopes were dashed upon entering the room. The decor was like something you would find in a care home. Granted the bathroom had been refurbished but the room was not what I would expect for this money. On checkin I was told the mini bar was free. I was disappointed to find that the water had not been restocked on the second night. I had received an invite to provide feedback by a portal linked to the hotel so I politely voiced my dissatisfaction and went to bed. 20-30 minutes later I had an angry call from a hotel staff member asking (Shouting I should add), What was wrong with the bar? Tired, I explained that I was not interested in a discussion as I was going to sleep. The man then shouted ... “No, you no go to sleep!! You answer the question as you complain three times”. No if their survey tool sends an email for each dissatisfied answer that is not my issue. But to feel threatened in a hotel that I am paying a lot of money for is a disgrace. I am a big guy but so threatened I actually placed the luggage rack just in front of the door before going to sleep - this would give me prior warning of anyone trying to come in at night. I voiced my complaint at the desk on checkout but did not have time to stick around and run through everything that happened. Suffice to say, the hotel never made contact.
Philip, gbBusiness trip
Exceptional 10.0
Great hotel in Basel Switzerland
The people that worked at the hotel were so very friendly. They went above and beyond. This hotel is in a great location and they gave us a card that we could catch the buses and trams and ride for free. They had a very nice breakfast with lots of choices. Liked the shampoos and toiletries that they provided. Also had a small refrigerator that was stocked with bottles of water, juice, soda and a beer that were free of charge. I would definitely stay here anytime that I was in Basel.
Pamela E, usRomance trip
Exceptional 10.0
A Gem!
Excellent hotel located just 2 min walk from SBB Basel. The receptions were really helpful. We enjoyed our three breakfast there, our morning chat with Luca in particular. I think Gaia as a whole is very true to its motto -Come as a guest and leave as a friend. We will certainly choose Gaia for our next trip to Basel.
Cheung kin, hk3 night romance trip
Exceptional 10.0
Convenient
Next to main train station for airport bus , tram stop and supermarket. You would expect this to be noisy however it isn't. This meant it was really easy to get to and around Basel.
gbRomance trip

GAIA HOTEL, Basel, Switzerland

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