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GAIA HOTEL, Basel, Switzerland

4-starHotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
Great for familiesThis property has good facilities for families.
Centralbahnstrasse 13-15, Basel, 4002, Switzerland

4-star hotel with spa, near Basel Historical Museum
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 1,348 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
WiFi
Good internet service

GAIA HOTEL, Basel, Switzerland

from NZ$268
  • Standard Single Room
  • Standard Twin Room
  • Moderate Single Room
  • Superior Double Room
  • Economy Single Room, 1 Single Bed
  • Comfort Double or Twin Room
  • Superior Twin Room, 2 Single Beds
  • Exclusive Apartment

What’s around GAIA HOTEL, Basel, Switzerland

Landmarks

  • In Sankt Alban
  • Basel Historical Museum - 12 min walk
  • Basler Muenster - 14 min walk
  • Basel Zoo - 15 min walk
  • Basel Town Hall - 17 min walk
  • Spalentor - 19 min walk
  • Messeturm Basel - 30 min walk
  • St. Jakobshalle - 29 min walk

Getting around

  • Mulhouse (MLH-EuroAirport) - 17 min drive
  • Basel (BSL-EuroAirport) - 18 min drive
  • Basel SBB Station - 2 min walk
  • Basel Bad Station - 8 min drive
  • Basel St. Johann Station - 10 min drive
  • Marktplatz Tram Stop - 19 min walk
  • University Tram Stop - 22 min walk

At a glance

Key facts

Hotel size

  • This hotel has 86 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

  • Pets allowed *

  • Specific rooms only, restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 775
  • Conference space size (meters) - 72
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa has 1 treatment room. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

GAIA HOTEL, Basel, Switzerland’s small print

Also known as

  • Gaia Hotel Basel
  • Gaia Basel
  • GAIA HOTEL Hotel
  • GAIA HOTEL Basel
  • GAIA HOTEL Hotel Basel

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

Self parking costs CHF 20 per day

Rollaway beds are available for CHF 100 per night

Pets are allowed for an extra charge of CHF 15 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 220 reviews

Exceptional 10.0
Charmer near train station
Charming hotel in great location and lovely service. Only issue for some people would be the stairs. Would absolutely stay here again!
Karen, us1 night romance trip
Very good 8.0
Great staff, inadequate air conditioning
The staff here is truly wonderful, always trying to be helpful and welcoming. In fact, they may be the best overall staff I've ever encountered in a hotel (and I travel a lot). But the hotel itself has a few issues. In its quest for environmentalism, it does sacrifice comfort. My issues were that the beds are futon-like, and not that comfortable. The pillows are so massive I could not sleep without straining my neck. And most significantly for me, the air conditioning is questionable. I'm used to the American approach to room temperature, which is about 70 degrees F year-round. On my visit here, it was 68 degrees outside, but over 80 degrees in the room. Even with the windows open, the room never fully cooled down. We were switched to another room, which had two levels. The lower level / sitting area had great air conditioning, but there was no air conditioning on the upper level where the bedroom and bathroom were. Would I stay here again? Yes, but not in the summer.
us3 night romance trip
Exceptional 10.0
Excellent stay, great location, friendly vibe
I was very happy here. The hotel was steps from the train station, but quiet in the evenings. Staff were friendly and welcoming. Room was cute, with a bit of a “groovy” color scheme. Some interesting local items in the (free!) minibar. Bathroom was sparkling clean. Bathrobes were a nice touch. WiFi was good. The general vibe of the place seemed to be that they wanted you to enjoy your stay. Breakfast was delicious and in a gorgeous dining room. Easy walk to tourist sites, or take the nearby tram. Great for train travelers.
us1 night trip
Exceptional 10.0
Best service and hospitality in Basel
After staying at a number of other hotels in Basel, I decided to try Hotel Gaia. This is by far my favorite hotel in the city. What is exceptional about this hotel is their service and hospitality in all aspects - from the front desk to the restaurant to housekeeping. They anticipated my needs and did many little things to make my stay comfortable and relaxing and my trip easy.
Michael D, usBusiness trip
Exceptional 10.0
Perfect stay
Wonderful small hotel next to train station. Excellent staff front desk friendly efficient : the buffet guy was delightful and the food was very nice. Just lover the elevator with adjacent doors, very cool.
Patrick, usRomance trip

GAIA HOTEL, Basel, Switzerland

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