Four Seasons Hotel The Westcliff, Johannesburg

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Outdoor pool
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Overview of Four Seasons Hotel The Westcliff, Johannesburg

Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property
Luxury hotel with 3 restaurants, near Johannesburg Zoo

9.4/10 Exceptional

275 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Greater Johannesburg Metropolitan Area
  • Johannesburg Zoo - 12 min walk
  • Wits Art Museum - 3 min drive
  • Hillbrow Telkom Tower - 4 min drive
  • Newtown Junction Mall - 5 min drive
  • SAB World of Beer - 5 min drive
  • Rosebank Mall - 11 min drive
  • Sci Bono Discovery Centre - 5 min drive
  • Johannesburg Art Gallery - 5 min drive
  • Johannesburg City Hall - 12 min drive
  • Oriental Plaza - 6 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 21 min drive
  • Lanseria Intl. Airport (HLA) - 55 min drive
  • Johannesburg Park Station - 6 min drive
  • Johannesburg Sandton Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Placing you 0.6 mi (1 km) from Johannesburg Zoo and 5.4 mi (8.7 km) from Carlton Centre, Four Seasons Hotel The Westcliff, Johannesburg offers an airport shuttle (available 24 hours) for ZAR 950 per vehicle. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Flames, one of 3 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a rooftop terrace, and a poolside bar. Fellow travelers like the helpful staff and spacious guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Lead with Care (Four Seasons)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets stay free (dogs and cats only, up to 44 lbs)
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite garage

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pick-up*

Offsite

  • Area shuttle*
  • Shopping center shuttle*
  • Theme park shuttle*

Other information

  • Designated smoking areas (fines apply)
  • No alcohol allowed onsite

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Playground
  • Supervised childcare (surcharge)
  • Toys

What to do

  • Golfing nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (15677 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages spoken

  • Afrikaans
  • Arabic
  • Bulgarian
  • Chinese (Mandarin)
  • English
  • French
  • German
  • Hindi
  • Malay
  • Portuguese
  • Russian
  • Swahili
  • Turkish
  • Xhosa
  • Zulu

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Four Seasons Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Flames - Overlooking the garden, this restaurant serves lunch and dinner.
View - This fine-dining restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open select days.
Apres Spa - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of ZAR 525 per person (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 950 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.7/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

Marc, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Aadil, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing stay
It was very disappointing.....stayed for 1 night....room wasn't ready...check in was done one and a half hours later. Only at 4.30pm. No apologies whatsoever....
Dershen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. The staff was very welcoming, friendly and accommodating. It’s a fabulous place.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing!
Absolutely incredible. The care and effort from all of the stuff ensuring your stay is great is felt all the time. The best hotel experience I've had.
Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The property is immaculate and gorgeous. Amazing views! The staff were so friendly. Wish we had stayed longer and definitely will be back for our stays in Johannesburg. Flames has great food.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

This property location is stellar and the staff is really great and friendly. The rooms are fantastic as well with nice views. My only complaint is that the AC was not good at all. We like a cold room and even if you turn it down to the lowest programmed setting, the room was still very warm and made it hard for us to sleep. Service and breakfast are very good as well.
Narsay, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Just badly trained staff, mediocre food and decaying infrastructure
JB, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very safe. Text feature with front desk worked very well, and staff were very responsive and helpful.
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Excellent
charles, 2-night family trip
Verified Hotels.com guest review