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All properties in Vitoria-Gasteiz, Basque Country, Spain

NH Canciller Ayala Vitoria

4-star Vitoria-Gasteiz hotel with restaurant, connected to a shopping center

  • Free WiFi
From
NZ$142

Image gallery

  • Superior Room - Guest Room
  • Superior Room - Guest Room
  • Standard Room (Extra Bed 2 adults + 1 child) - Bathroom
  • Standard Quadruple Room, Multiple Beds - Bathroom
  • Superior Room - Guest Room
Superior Room - Guest Room. Image 1 of 64.
1 / 64Superior Room - Guest Room
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, 01007, Alava, Spain
8.6.Fabulous.
  • Great location. Exceptionally clean.

    Aug 6, 2020

  • Location! Cathedral view from the room, cleanliness, good size bathroom especially nice…

    Feb 20, 2020

See all 211 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Dining options
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 174 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Childcare

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Lovaina
  • Florida Park - 2 min walk
  • Armory Museum of Alava - 4 min walk
  • Cathedral of Mary Immaculate - 4 min walk
  • Palace of Ajuria Enea - 4 min walk
  • Statue of The Wayfarer - 6 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Superior Room
  • Standard Room (Extra Bed 2 adults + 1 child)
  • Standard Room (Extra Bed 3 adults)

Location

Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, 01007, Alava, Spain
  • In Lovaina
  • Florida Park - 2 min walk
  • Armory Museum of Alava - 4 min walk

What’s around

Landmarks

  • In Lovaina
  • Florida Park - 2 min walk
  • Armory Museum of Alava - 4 min walk
  • Cathedral of Mary Immaculate - 4 min walk
  • Palace of Ajuria Enea - 4 min walk
  • Statue of The Wayfarer - 6 min walk
  • Virgen Blanca Square - 6 min walk
  • Monumento a la Batalla de Vitoria - 6 min walk
  • Plaza de Espana - 7 min walk
  • Church of San Miguel - 8 min walk
  • Church of San Pedro Apostol - 8 min walk

Getting around

  • Vitoria (VIT) - 11 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
  • Vitoria-Gasteiz Station - 6 min walk
  • Nanclares-Langraiz Station - 16 min drive

At a glance

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • Up to 55 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 17.60 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Working away

  • Conference space
  • Conference space size (feet) - 5627
  • Conference space size (meters) - 523
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Quejana - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Canciller
  • NH Canciller Ayala Vitoria Vitoria-Gasteiz
  • NH Canciller Ayala Vitoria Hotel
  • Nh Hotels Vitoria Gasteiz
  • NH Canciller Ayala Vitoria Hotel
  • NH Canciller Ayala Vitoria Vitoria-Gasteiz
  • NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
  • Canciller Ayala
  • NH Ayala
  • NH Canciller
  • NH Canciller Ayala
  • NH Canciller Ayala Hotel
  • NH Canciller Ayala Hotel Vitoria
  • NH Canciller Ayala Vitoria
  • NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Optional extras

Self parking costs EUR 17.60 per night

Breakfast costs between EUR 13 and EUR 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per stay

Service animals exempt from fees

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, NH Canciller Ayala Vitoria does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 17.60 per night.
  • Yes, cats and dogs are welcome, with a maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, Quejana offers international cuisine. Nearby restaurants include Tximiso (4-min walk), Xixilu (4-min walk), and Rio de Oro (4-min walk).
8.6.Fabulous.
  • 10.0.Exceptional

    The sound insulation between the rooms is poor. Could hear everything next door and the footsteps of the person above. Otherwise a good hotel.

    Dominic, 1 night family trip, Jan 21, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable, modern city hotel. Great location at the heart of the city. Nice room, high floor, good view. Secure, somewhat expensive parking, but necessary as nowhere else to park. Difficult getting to the hotel by car as so many city centre roads being dug up and closed so sat nav doesn’t get you there.

    MET, 1 night romance trip, Jan 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    comfortable beds, windows that open, lovely staff.

    2 night business trip, Nov 14, 2019

    Verified Expedia guest review

  • 8.0.Very good

    very good location & short walking distance to the old town..overall good hotel!

    LAI SIM, 1 night romance trip, Oct 9, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    “Self Parking” does not mean free parking as a US customer might think.

    Peter, 1 night family trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice room, friendly staff and close to everything.

    2 night family trip, Aug 24, 2019

    Verified Expedia guest review

  • 6.0.Good

    Front desk a little grumpy and not very helpful seemed annoyed when asked questions Room was clean but you can hear outside traffic

    ana, 1 night trip, Aug 18, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    Best option

    Amazing hotel, great location and very friendly staff! The breakfast is very good!

    Clara, 1 night romance trip, Jul 5, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The hotel in in an excelent location, walking distance to the center. Staff was very helpful and the room big and confortable.

    Hermelinda, 1 night trip with friends, Jun 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a great hotel to stay. We had wonderful time. The breakfast is also very very very good.

    1 night romance trip, Jun 23, 2019

    Verified Expedia guest review

See all 211 reviews