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1 room, 2 adults

Mercure Hotel Severinshof Köln City, Cologne, Germany

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Severinstr. 199, Cologne, NW, 50676, Germany

4-star hotel with restaurant, near Chocolate Museum
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Fabulous8.8
Breakfast
Tasty breakfast
Location
Great location
Room
Great room
Value
Value for money could be better
241See all 241 Hotels.com reviews
From 1,428 reviews

TripAdvisor Traveller Rating

Mercure Hotel Severinshof Köln City, Cologne, Germany

from NZ$126
  • Standard Room
  • Superior Room
  • Standard Room
  • Privilege, Room, Balcony
  • Privilege, Suite
  • Junior Suite

What’s around Mercure Hotel Severinshof Köln City, Cologne, Germany

Landmarks

  • In Innenstadt
  • Wallraf-Richartz-Museum - 13 min walk
  • Alter Markt - 14 min walk
  • City Hall - 15 min walk
  • Romano-Germanic Museum - 17 min walk
  • Great St. Martin Church - 17 min walk
  • Cologne Cathedral - 17 min walk
  • Volkstheater Millowitsch - 26 min walk

Getting around

  • Cologne (CGN-Cologne - Bonn) - 13 min drive
  • Duesseldorf (DUS-Duesseldorf Intl.) - 38 min drive
  • Cologne Central Station - 20 min walk
  • Cologne Süd Station - 23 min walk
  • Cologne Messe-Deutz Station - 26 min walk
  • Severinstrasse U-Bahn - 1 min walk
  • Ulrepforte U-Bahn - 10 min walk
  • Heumarkt U-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 253 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Mercure Hotel Severinshof Köln City, Cologne, Germany’s small print

Also known as

  • Mercure Hotel Severinshof
  • Mercure Hotel Severinshof Koeln City Cologne
  • Mercure Severinshof Koeln City
  • Mercure Severinshof Koeln City Cologne
  • Mercure Hotel Severinshof Köln City Cologne
  • Mercure Hotel Severinshof Köln City
  • Mercure Severinshof Köln City Cologne
  • Mercure Severinshof Köln City

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

Optional extras

Self parking costs EUR 17 per day

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 12 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 241 reviews

Poor 2.0
Paying guests left on the street!!!!
Terrible We were left on the street, at 4 am, outside of the hotel, in a cold, without access to our own rooms!! When I came in around 4 am on a Saturday night (sunday morning) there was another guest standing outside as well. He had been waiting for a while already. The main door was locked, no one at the reception desk. We rang and rang.. and rang some more. Knocked on the door the old fashion way. Nothing worked. After an eternity , we were finally rescued by another guess inside the hotel who opened the door for us. Really???? What kind of hospitality is this...Terrible experience!!!! The next day, I asked to speak to a manager to relay the problem. The front desk attendant told me that one was available to talk to me, adding insult to injury. I seriously hope that someone hire up the foodchain reads this message. It looks like the staff at this Mercury Hotel is in some well needed training!
usBusiness trip
Fair 4.0
Overpriced and nothing special
Paid over the normal rate due to exhibition in town. Asked to complete a questionnaire as I was on business that was ridiculous in its demand for detail, akin to those when requesting a visa to visit China!
Julie, gb2 night business trip
Exceptional 10.0
Payment system a bit farcical
My overall experience at the hotel was a good one. The hotel is well located, about 10-15minute walk to the centre. The room was comfortable as well. However, make sure that you are to pay with cash, as they have this ridiculous system where they take a deposit and charge you at checkout instead of checkin. If checking in with a credit/debit/prepaid card be sure to notify them of the charge. I got charged €300 and then got asked to pay at checkout. The service was good as eventually everything was sorted, however I believe that the payment system needs to be altered.
gb2 night romance trip
Exceptional 10.0
Christmas in Koln
We stayed for Christmas 6 nights in all. We were upgraded to a suite free of charge due to length of our stay. Facilities are ideal for short city break, staff very pleasant & helpful. Location is ideal for exploring the city with transport network right on your doorstep. Restaurant &Ibarra very comfortable & good food cooked to your liking. Would highly recommend this hotel.
Alan, gbRomance trip
Exceptional 10.0
1 night in Cologne in transit
Nice place and good location
Andrew, gb1 night trip

Mercure Hotel Severinshof Köln City, Cologne, Germany

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