All properties in Hanau, Hessen, Germany

PLAZA Hotel Hanau

3.5-star Hanau hotel with bar/lounge

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Junior Suite - Living Room
  • Junior Suite - Living Room
  • Terrace/Patio
Terrace/Patio. Image 1 of 49.
1 / 49Terrace/Patio
8.0.Very good.
  • It was to hot for their air cooling system to work so we had to sleep with the windows…

    Aug 20, 2020

  • The hotel is very practically located in Hanau city center. The junior suite room is very…

    Sep 28, 2019

See all 104 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 149 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • Fitness center
  • Self parking

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping

What’s around

  • Philippsruhe Castle - 30 min walk
  • Golf Club Hanau-Wilhelmsbad - 2.8 mi / 4.4 km
  • Rumpenheim Palace - 7.4 mi / 11.9 km
  • Batschkapp - 9.6 mi / 15.4 km
  • Heusenstamm Castle - 11.2 mi / 18.1 km
  • Huthpark - 11.6 mi / 18.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Comfort Double Room
  • Triple Room
  • Standard Single Room
  • Comfort Single Room
  • Standard Double Room
  • Junior Suite
  • Suite
  • Family Room


  • Philippsruhe Castle - 30 min walk
  • Golf Club Hanau-Wilhelmsbad - 2.8 mi / 4.4 km
  • Rumpenheim Palace - 7.4 mi / 11.9 km

What’s around


  • Philippsruhe Castle - 30 min walk
  • Golf Club Hanau-Wilhelmsbad - 2.8 mi / 4.4 km
  • Rumpenheim Palace - 7.4 mi / 11.9 km
  • Batschkapp - 9.6 mi / 15.4 km
  • Heusenstamm Castle - 11.2 mi / 18.1 km
  • Huthpark - 11.6 mi / 18.6 km
  • Dialog Museum - 12.2 mi / 19.6 km
  • Benediktinerabtei Seligenstadt - 12.3 mi / 19.8 km
  • Isenburg Palace - 12.3 mi / 19.8 km
  • Einhard Basilica - 12.3 mi / 19.8 km
  • Burgfestspiele Bad Vilbel - 12.3 mi / 19.8 km

Getting around

  • Frankfurt Airport (FRA) - 28 min drive
  • Hanau West Station - 14 min walk
  • Hanau Central Station - 15 min walk
  • Hanau Nord Station - 19 min walk
  • Hanau Steinheim Station - 23 min walk

At a glance

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs only)*
  • 1 per room


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 10.00 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3767
  • Conference space size (meters) - 350


  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Terrace


  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Bosnian
  • Croatian
  • English
  • French
  • German
  • Spanish
  • Turkish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Arcadia Hanau
  • Plaza Hanau
  • PLAZA Hotel Hanau Hotel
  • PLAZA Hotel Hanau Hanau
  • PLAZA Hotel Hanau Hotel Hanau
  • Arcadia Hanau Hotel
  • Arcadia Hotel Hanau
  • Hanau Arcadia
  • Hanau Arcadia Hotel
  • Hanau Hotel Arcadia
  • Hotel Arcadia Hanau
  • Hotel Hanau Arcadia
  • Golden Tulip Hanau

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 10.00 per day

Buffet breakfast is offered for an extra charge of EUR 12 per person (approximately)

Pets are allowed for an extra charge of EUR 10 per pet, per day


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Parking height restrictions apply.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, PLAZA Hotel Hanau does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10.00 per day. Parking spots may be limited.
  • Yes, dogs are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per day.
  • You can check in from 3:00 PM - 11:00 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Ristorante Mediterraneo (4-min walk), Zum Bitburger (6-min walk), and Destino (7-min walk).
  • Have fun with nearby activities like cycling and hiking. Enjoy amenities like a sauna and a fitness center.
8.0.Very good.
  • 10.0.Exceptional

    Great experience and value. Would definitely stay here again.

    Jean, 1 night trip, Sep 26, 2019

    Verified Expedia guest review

  • 8.0.Very good

    House keepers don’t leave towels or make the bed not sure if they even come in the rooms I wasn’t happy.

    Sonia, 4 night trip, Sep 16, 2019

    Verified guest review

  • 8.0.Very good


    Great for visiting local companies

    Wayne, 1 night business trip, Sep 4, 2019

    Verified guest review

  • 8.0.Very good

    I always have a wonderful stay there and it's the only place I stay when in Germany. I was sad that the refrigerators are no longer in the rooms. The air conditioning is not as good as I would like and it would be nice to have an outside seating area that is non smoking.

    5 night family trip, Aug 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Everyone is always nice. We come to Germany every 2 years and it's the only place we stay.

    2 night family trip, Aug 15, 2019

    Verified Expedia guest review

  • 6.0.Good

    The main disappointed the reception staff initially brusk which could always be down to a language difference. However after not having room service my wife was told it must have been because we had put the do not disturb sign out. She was then told that was the only reason it could be implying she was telling lies. I then got the same tale and either no manager was available or they wouldn’t call them. Not a good way to deal with a simple request to get clean towels. Some staff training needed. No explanation was given at check in that the room card had to be specifically changed to allow access to exercise room again onus on guests. She at least did remove the daily car park fee which I said I would refuse to pay due to her attitude

    2 night family trip, Jul 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Gutes Preis-Leistungs-Verhältnis. Ich würde wiederkommen!

    2 night romance trip, Jun 13, 2019

    Verified Expedia guest review

  • 6.0.Good

    Good location. Staff rude. Service: 0 points

    Went for a two-day conference. Hotel was in proximity to the venue, the room was spacious but extremely disappointed with the service. No towels provided at all for either myself or my wife, returning from the conference at 10pm. I contacted reception and I was quizzed why there were no towels. Well, room service didn't do their what they were paid for. I was given a 15mins window by reception for two sets of towels to be brought up, after 35mins I contacted them again and the receptionist came up, clearly upset about the chore (i.e. service) she had to provide. When I asked how can this be that a simple service like providing fresh towels (remember: there were none) isn't provided, all I got from the receptionist was a sneer and eyes rolled. No apology. Considering the receptionist represents the organization, this reflects badly on the hotel. Overall quite upsetting. When I checked out the following morning, I addressed the issue but all that was said was that "the room service provider won't be working with us for much longer" and the matter was brushed over. No apology.

    Frank, 2 night romance trip, May 17, 2019

    Verified guest review

  • 4.0.Fair

    internet never works between 4pm-10pm WLAN design non existent

    4 night business trip, Apr 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    A safe in the room would have been good. Tea/ coffee/water facilities never got replenished for a 5 night stay. Air conditioning not reliable- didn't work. Room otherwise modern and clean.

    5 night family trip, Apr 17, 2019

    Verified Ebookers guest review

See all 104 reviews