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Upscale beachfront resort with spa, near La Ropa Beach
Amazing views, swim up pool to room and great service. Close to town so $5 or less taxi’s…
Feb 25, 2021
Fantastic experience. The property, the view, the beach and specially the view are all…
Dec 18, 2020
Remember, collect 10 stamps, get 1 reward* night
Full breakfast is offered for an extra charge of USD 28 for adults and USD 28 for children (approximately)
Pets are allowed for an extra charge of USD 40 per pet, per stay
Airport shuttle service is offered for an extra charge of USD 116 per vehicle (one-way)
Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.
This property does not have elevators.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place and guests are provided with hand sanitizer.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Service oriented and aim to please guests Property was recently remodeled and well maintained.
Nader, 6 night family trip, Dec 2, 2020
Verified Orbitz guest review
I stayed at this hotel some years ago when it was called Villas del Sol and I loved it. I was planning a trip back to Zihuatanejo and decided on this hotel primarily because I read good things about a major renovation to the property by Thompson Hotels. Major disappointment. The renovation can hardly be seen, other than superficial decorations that actually detract from the property as it now feels like just another chain hotel. The service in particular was a major source of dissatisfaction. I’ve stayed at great resorts in Mexico of the same price range and attentive, friendly, professional service is something you can rely on. Food and beverage service by the Thompson staff was particularly dissatisfying as it usually came with an almost brusque demeanor. On one particular occasion I made a comment to one of the staff pointing out that this used to be a great hotel and felt it had gone downhill, and all he did was agree with me saying “I know, it’s not the same anymore.” Wow! I don’t feel the resort has good value. It’s a shame really because the property used to great. Disappointed in Thompson management. Next time I will look elsewhere because Mexico has great options in this price range.
Jose, 4 night family trip, Nov 5, 2020
Verified Hotels.com guest review
Quiet beautiful beachfront property with outstanding service
BarryR, 7 night romance trip, Oct 28, 2020
Verified Orbitz guest review
Great hotel in a wonderful beach. The facilities were excellent and very exclusive! They have all the security measures for COVID. The food at the restaurant was delicious! They have a very nice non crowed beach and the people who attended us were very gentle. It was a great experience!
Pablo, 3 night trip, Sep 27, 2020
Verified Hotels.com guest review
Have stayed many times and it is a slice of paradise.
Dave, 4 night trip with friends, Jan 31, 2020
Verified Expedia guest review
Such a great resort! Everyone was amazing - from front desk staff to everyone on the beach/restaurants. The rooms were really comfortable, clean and well maintained. The food by the beach is actually reasonably priced (obviously much more than eating in town) and actually really good and lots of healthy options. The security team even pulled grabbed us while walking to a restaurant nearby at night to watch a turtle lay its eggs, and shared other local tips, etc. Such a relaxing and special experience. Highly recommend the swim up suites - no better way to start your day then to have coffee on your balcony and jump right into the pool.
Sheila, 4 night trip, Nov 29, 2019
Verified Hotels.com guest review
Hello! I have been there six times! It’s the third time they change ownership! The facility is to die for however I miss the previous ownership! They need more waiters! The waiters they have are the best in Mexico! The food was delicious however I miss the Mexican traditional food they use to have! Our favorite thing to do at the hotel was to watch sports on the pool when we walked in on Thursday there was no tv I had to ask for them to put it up which they did! What o lovea about this hotel is service!!!!!! No other hotel has it as good as this one! I feel they could do more with there beautiful facility! Miss the ping pong table! They need to re open the restaurant behind the tv pool! The massages on the beach are amazing had one every day!
4 night trip with friends, Aug 29, 2019
Verified Expedia guest review
Amazing! The beach suites are gorgeous! The food is so fantastic and the management and bar staff cater to your every need! Will definitely be back!
Kathryn, 3 night romance trip, Jul 28, 2019
Verified Hotels.com guest review
Staff was awesome and property was beautiful! We had a great time there!!
4 night romance trip, Jul 24, 2019
Verified Expedia guest review
Great hotel with great food an service. Cant wait to come back.
Mario, 1 night romance trip, Jul 17, 2019
Verified Hotels.com guest review