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1 room, 2 adults

Sofitel Gold Coast Broadbeach

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
81 Surf Parade, Gold Coast, QLD, 4218, Australia

Luxury hotel with 2 outdoor pools, connected to a shopping center, near The Oasis
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Restrictions related to your trip

Queensland may have travel restrictions in place due to COVID-19. 

  • Booked 2 Beds with buffet breakfast with Sofitel .Upon arrival they first charged us for…Sep 27, 2020
  • Disastrous time at Sofitel Broadbeach. We visited in September 2020 during Covid-19. The…Sep 25, 2020

Sofitel Gold Coast Broadbeach

  • Superior Double Room, 2 Double Beds, Ocean View
  • Luxury Room, 1 King Bed, Jetted Tub, Ocean View
  • Superior Room, 1 King Bed, Ocean View
  • Classic Room, 1 King Bed, River View
  • Classic Double Room, 2 Double Beds, River View
  • Superior Room, 1 Queen Bed, Ocean View

What’s around Sofitel Gold Coast Broadbeach

Landmarks

  • In Broadbeach
  • Gold Coast Convention and Exhibition Centre - 5 min walk
  • The Star Gold Coast - 7 min walk
  • Surfers Paradise Beach - 19 min walk
  • SkyPoint Observation Deck - 35 min walk
  • The Oasis - 3 min walk
  • Pacific Fair Shopping Centre - 11 min walk
  • Kurrawa Beach - 8 min walk

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 18 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 8 min walk
  • Florida Gardens station - 21 min walk

At a glance

Key facts

Hotel size

  • This hotel has 296 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Queensland may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas*

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Onsite self parking (AUD 20 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast only.

Room81 Restaurant - This restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Tennis on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Skydiving nearby
  • Surfing/boogie boarding nearby

Sofitel Gold Coast Broadbeach’s small print

Also known as

  • Sofitel Gold
  • Sofitel Gold Coast Broadbeach Hotel
  • Sofitel Gold Coast Broadbeach Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel Broadbeach
  • Sofitel Gold Coast Broadbeach
  • Sofitel Gold Hotel
  • Sofitel Gold Hotel Broadbeach Coast
  • Accor Gold Coast Broadbeach
  • Broadbeach Sofitel
  • Sofitel Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel Broadbeach
  • Sofitel Gold Coast Broadbeach Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from January to December.
  • Pool access available from 6:00 AM to 6:00 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and cash.

    Optional extras

    Credit card charges are subject to an extra charge of 1.3 percent

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs AUD 20 per night with in/out privileges

    Rollaway beds are available for AUD 80.0 per night

    Breakfast costs between AUD 8 and AUD 34 per person (approximately)

    WiFi is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

    WiFi is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

    Wired Internet access is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

    Wired Internet access is available in public areas for AUD 29.50 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sofitel Gold Coast Broadbeach

    • Does Sofitel Gold Coast Broadbeach offer free cancellation for a full refund?
      Yes, Sofitel Gold Coast Broadbeach does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Sofitel Gold Coast Broadbeach currently open?
      This property is closed from October 1 2020 to April 30 2021 (dates subject to change).
    • What are the cleanliness and hygiene measures currently in place at Sofitel Gold Coast Broadbeach?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sofitel Gold Coast Broadbeach?
      Yes. Self parking costs AUD 20 per night.
    • Is there a pool at Sofitel Gold Coast Broadbeach?
      Yes, there are 2 outdoor pools. Guests have pool access from 6:00 AM to 6:00 PM.
    • Are pets allowed at Sofitel Gold Coast Broadbeach?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Sofitel Gold Coast Broadbeach?
      You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
    • Are there restaurants at or near Sofitel Gold Coast Broadbeach?
      Yes, there are 2 onsite restaurants, featuring alfresco dining, French cuisine, and pool views. Nearby restaurants include Koi (3-min walk), Caught 'n Cooked (3-min walk), and RockSalt Modern Dining (4-min walk).
    • Is there an onsite casino at Sofitel Gold Coast Broadbeach?
      No, this hotel doesn't have a casino, but The Star Gold Coast (7-min walk) is nearby.
    • What is there to do at Sofitel Gold Coast Broadbeach and nearby?
      Practice your swing on the tennis courts. Additional recreation nearby includes spelunking and segway rentals. Soothe your senses in the spa tub or take an invigorating swim in one of the 2 outdoor swimming pools. Sofitel Gold Coast Broadbeach also has a fitness center.

    Recent reviews

    Very good 8.2 From 286 reviews

    Good 6.0
    I enjoyed my stay at Sofitel broadbeach however waiting 20 minutes for a lift was not fun and the hot wasn't working very well, for a fancy hotel should not have any issues with hot water.
    Chantelle, au1 night romance trip
    Very good 8.0
    The staff where absolutely lovely. So friendly and approachable. Very pleased with how they handled check-in, it was exceptionally busy and they didn't let that deter from a high quality of service.
    Mark, au1 night romance trip
    Fair 4.0
    Very dated rooms no way near expectations for paying $300 a night
    Dan, au1 night romance trip
    Exceptional 10.0
    Staff were great . Room lovely
    Kathryn, us1 night trip
    Very good 8.0
    We stayed the weekend in the luxury ocean front room. The room and overall experience of the hotel was quite lovely however with the booking we had also opted in and paid for the breakfast buffet for the mornings of our stay. This was the only real disappointing part to the stay as other places we have attended with buffets have still been on however have had staff serving up the plates. Unfortunately the Sofitel didn't have the buffet on even though they were still offering this up as part of the booking to pay for. We did attend the restaurant for a sit down breakfast where unfortunately it wasn't fantastic. Hopefully we can stay again once COVID restrictions/plans have lifted and try again.
    Tammy, au2 night romance trip
    Very good 8.0
    Good but dated
    Its quite dated but good for what you might need it for. Obviously every hotel is doing the 2 people per elevator thing but in a hotel that doesnt have stairs you can take it really screws this place. Waited over 20 mins just to go up a couple of floors. The stairs really need to be opened. Its probably due a face lift but its in a good location and its clean etc. The room doesnt have usb sockets and the walls are rather thin etc. Parking is a bit of a nightmare right now but did manage to find a spot eventually.
    us2 night trip
    Exceptional 10.0
    Always love the Bonjour Sofitel check-in at Broadbeach - professional, courteous and super friendly. Kicks off every stay in the best possible way.
    JAF, au1 night trip
    Poor 2.0
    Disastrous time at Sofitel Broadbeach. We visited in September 2020 during Covid-19. The hotel 22 levels and 4 lifts was at capacity, but with only two people allowed in a lifts, it took forever to reach Ground Level or your room for that matter. Sofitel breakfast was of poor quality and standard. Service was substandard and certainly not the typical Sofitel service or experience. Very disappointed.
    au2 night family trip
    Exceptional 10.0
    In a great location, beautiful amenities including pool. Staff were amazing and looked after all our needs
    Kim, au3 night trip with friends
    Very good 8.0
    Overall it was a lovely stay. Staff were really friendly and helpful. Location is excellent. Would of been a 5 star except for luke warm shower at night which was fixed by the morning.
    SC, au1 night romance trip

    Sofitel Gold Coast Broadbeach