Hotel Westend

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Terrace/patio
Terrace/patio
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Overview of Hotel Westend

Hotel Westend

3.0 star property
Victorian hotel with restaurant, near Kurhaus

7.4/10 Good

98 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Internet access
  • Pet-friendly
  • Airport transfer
  • Non-smoking
  • Meeting Facilities
Map
Via Speckbacher 9, Merano, BZ, 39012
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • WiFi in the lobby
  • Ski storage
  • Ski passes
  • Room service
  • Babysitting
  • Business center
  • Airport shuttle
  • Area shuttle
  • Terrace
For families
  • Cribs/infant beds (surcharge)
  • Babysitting (surcharge)
  • Playground on site
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Merano Thermal Baths - 2 min drive
  • Vinschgau Valley - 95 min drive
  • Non Valley - 44 min drive

Getting around

  • Merano/Meran Station - 9 min walk
  • Tel/Töll Station - 9 min drive
  • Merano-Maia B. Untermais Station - 21 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Hotel Westend

Hotel Westend offers an airport shuttle (available on request) for EUR 200 per person roundtrip. For a bite to eat, guests can check out Ristorante Westend, which serves breakfast, lunch, and dinner. This Victorian hotel also features a bar/lounge, a terrace, and a garden. Fellow travelers like the convenient parking and overall property condition.

Languages

English, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 21 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Express check-in/out
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7 AM - 11 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle from 9:00 AM to 6:00 PM*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Ski passes
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Bicycle rentals
  • Golf cart on site
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1890
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Piano
  • 9 holes of golf

Accessibility

  • Elevator
  • In-room accessibility
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English
  • German
  • Italian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Ristorante Westend - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • WiFi is available in guestrooms for EUR 7 per 24-hour period (rates may vary)
  • WiFi is available in public areas for EUR 7 per 24-hour period (rates may vary)
  • Buffet breakfast is offered for an extra charge of EUR 15 for adults and EUR 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 200 per person (roundtrip)
  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 15.0 per day
  • Airport shuttle service for children up to age 8 costs EUR 100
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Westend Merano
Westend Merano
Hotel Westend Hotel
Hotel Westend Merano
Hotel Westend Hotel Merano

Frequently asked questions

Overall score and ratings

7.4

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.1/10

Amenities

6.5/10

Property conditions & facilities

10.0/10

Eco-friendliness

6/10 Good

More Like A Care Home Than A Hotel
I struggled to find any kind of budget accommodation in Merano, this was one of the cheaper places but it was in no way good value, Merano and Tirolo however are lovely places and well worth visiting. Westend is an easy walk from the station and the town centre, it's tucked away on a quiet street and not the easiest place to find. The room was large and comfortable but the fixtures were tatty and tired. The whole building is similarly 'well-worn' with a musty smell, the front room with comfy chairs and even a cage of birds reminded me of an old folks home. Breakfast complete with prunes and mountains of doilies confirmed my feelings. Yes the manager/owner still does the passport in the pigeonhole thing and was in no way friendly but other staff were extra helpful to make up for him.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location, within walking distance to the downtown. Free parking. Great breakfast. And they offer a discount to the thermal baths, among other things. My only complaint was I found the bed quite uncomfortable (hard/stiff), but my husband slept fine. The staff was very friendly and accommodating. Loved that the hotel offers free bikes, which we made good use of to get around Meran. We enjoyed our stay here. Would recommend!
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cosy
Very helpful staff, good breakfast, quiet, nice place.
Paolo, 2-night trip
Verified Expedia guest review

6/10 Good

Hotel West end in Merano
Hotel in good location. Ask for a room with a balcony overlooking the river. Breafast good. Lots of fruit. Not much English spoken. MERANO WAS A GREAT LITTLE TOWN. Hotel could do with some work Looked tired. Free bikes a plus.
John, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Great location for town centre
I stayed here in 2008 and have always wanted to return. I am glad I did!
Verified Expedia guest review

6/10 Good

An OK choice.
We spent one night in Merano on the way from Switzerland to Venice. Merano is a lovely town, the Westend is a lovely looking building but lacking maintenance outside. It has a lift but no air conditioning.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Art deco hotel in the South Tyrol
We enjoyed our stay - the hotel is quirky but basically clean and comfortable and we found the staff to be very helpful especially Marko at breakfast time. The breakfast included fresh fruit salad which was a nice touch. Lovely riverside location and pleasant walk into town. Also near bus and rail station
Verified Hotels.com guest review