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Outdoor pool
Outdoor pool
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Deluxe King Room | Desk, free WiFi, bed sheets

Overview of SCAPES Hotel


3.5-star property
3.5-star hotel in Genting Highlands with outdoor pool and restaurant

7.4/10 Good

19 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Jalan Jaya Permai, Midhills, Genting Highlands, Pahang, 69000

Room options

About this area

What's nearby

  • Genting Highlands Premium Outlets - 8 min drive
  • Genting SkyWorlds Theme Park - 20 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 63 min drive
  • Kuala Lumpur Gombak Station - 30 min drive
  • Batu Caves Station - 31 min drive
  • Rasa Station - 32 min drive


  • Penang Food Kopitiam - 3 min walk
  • Restoran Tak Kee - 4 min drive
  • Restoran Guan Kie - 4 min drive
  • McDonald's Genting Sempah - 16 min drive
  • Summer Park - 18 min drive

About this property


When visiting Genting Highlands, SCAPES Hotel is a great choice to consider. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Lemon 3, which serves local and international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a fitness centre and a garden.


Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 176 rooms


  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking only available on request
  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Working away

  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An outdoor pool


  • Lift


  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Hydromassage shower head
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Lemon 3 – This coffee shop specialises in local and international cuisine and serves breakfast, lunch and dinner.
Poolside Bar – On-site bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 300 per accommodation, per day
  • A damage deposit of MYR 300 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 45 for adults and MYR 35 for children (approximately)


  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Property registration number 545883-U

Also known as

Scapes Hotel Hotel
Scapes Hotel Genting Highlands
Scapes Hotel Hotel Genting Highlands

Frequently asked questions

Does SCAPES Hotel offer free cancellation for a full refund?
Yes, SCAPES Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at SCAPES Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SCAPES Hotel?
Yes, there's an outdoor pool.
Are pets allowed at SCAPES Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at SCAPES Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at SCAPES Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at SCAPES Hotel and nearby?
SCAPES Hotel has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near SCAPES Hotel?
Yes, Lemon 3 offers local and international cuisine. Nearby restaurants include McDonald's Genting Sempah (6.2 mi), E18hteen (7.6 mi) and Dragon-I (7.6 mi).
What's the area around SCAPES Hotel like?
SCAPES Hotel is located a short 10-minute walk from Happy Bee Farm & Insect World.







Staff & service




Property conditions & facilities




8/10 Very good

Pleasant stay
Pleasant stay at SCAPES. Although it is opposite a construction site, our room faced the courtyard so it was very quiet. The hotel is a 10 mins drive from restaurants so not an issue. There are free onsite parking too.
Stephanie, 1-night trip
Verified guest review

2/10 Poor

We arrived early at the hotel and waited until 2:50 to check in. After providing the reservation information signed the document and they asked us to wait until 3:00 pm. At 3:05 pm they gave us 1 room and no information they did not have the information for the second room. Once in the room there’s no way to dial room service, housekeeping, reception or any in-house extensions. There was no water in the room and no way to order it. The refrigerator had nothing. Besides the beds there’s nothing in the room. The television did not work, I could not watch the NFL games that were going on. Two of us are vegan but the restaurant does not serve anything vegan or vegetarian food. It was one of the most horrible experience. I do not recommend Expedia keeping this hotel as the option. I’ll not stay here even if I get free room.
Sarojini, 1-night family trip
Verified Expedia guest review

6/10 Good

Room is clean. No indoor pool as claimed. Games room is level 1 is closed. Road leading to hotel is very dusty, muddy and many construction trucks gives unsafe and unserene feel
AINI, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel but 20mins drive from Genting
Hotel is clean. Breakfast is good . room is spacious. staffs are also nice and polite. the only issue is this hotel location is v v far from genting. WITHOUT car, it is totally inaccessible. you can even walk to the nearest town which is 5mins drive away. the small town is the half hill area.
Annaline, 2-night family trip
Verified guest review

6/10 Good

So so and overpriced
Check in around 3pm and it was awkward - was told there are 3 breakfast slots. 7.30am,8.30am,9.30am but there was only 7.30am slot available. Room was ok but smelt really bad. Breakfast was decent Be sure to plan 30-45 mins to check out because the hotel uses an archaic system where they hold you hostage at reception until someone has physically checked their rooms.
Ivan, 1-night trip with friends
Verified guest review

6/10 Good

Nice and clean property, good spacious design with very friendly staff. Only downside is that there is lack of transport out to the main areas as the property is very secluded. Will suggest they adopt a shuttle service if possible to help alleviate the lack of transport
Edwin, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Enjoy my stay here!
Comfortable room and buffet breakfast with good varieties of food. Will stay here again.
1-night family trip
Verified guest review

8/10 Very good

Kian Kee, 1-night trip
Verified Expedia guest review

8/10 Very good

Mohd Azman
Comfort, clean, breakfast good, service good.
Mohd Azman, 2-night family trip
Verified guest review

8/10 Very good

Family trip
My only complain is the poor sound proof where i can hear clearly in room when people walk / talk at the corridor
1-night family trip
Verified guest review