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Batam Marriott Hotel Harbour Bay

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Premium bedding, minibar, in-room safe, desk
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 Bedroom, Non Smoking (M Club) | Premium bedding, minibar, in-room safe, desk

Overview of Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay

5.0 star property
Luxury Batam hotel with full-service spa, connected to a shopping centre

9.0/10 Superb

11 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Internet access
  • Free WiFi
  • Airport transfer
  • Gym
The price is NZ$411
Price available on 02/01/2023
Map
Harbour Bay Downtown, Jalan Duyung, Kel Sungai Jodoh, Kec Batu Ampar, Batam, Batam Island, 29453

Room options

About this area

What's nearby

  • Harbor Bay Ferry Terminal - 1 min drive
  • Nagoya Hill Mall - 9 min drive
  • Batam Centre Ferry Terminal - 22 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 40 min drive
  • Singapore (XSP-Seletar) - 20.5 miles/33 km
  • Changi Airport (SIN) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • Pounce - 5 min walk
  • Harbour Bay Seafood - 7 min walk
  • Food Point - 3 min drive
  • Sederhana Restaurant - 3 min drive
  • Dju Dju Baru - 4 min drive

About this property

Batam Marriott Hotel Harbour Bay

Batam Marriott Hotel Harbour Bay offers an airport shuttle (available during limited hours) for IDR 215000 per vehicle one-way. You can visit the spa to be pampered with massages or body treatments, and Goji Kitchen+Bar, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (IDR 25000 per day)
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle from 6:00 AM to 8:00 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Kayaking nearby
  • Fishing nearby

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered electrical outlets in bathroom
  • Low-height worktop and sink
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • IPod docking station
  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages and body treatments.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Goji Kitchen+Bar – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.
Mill&Co – This café only serves light fare. Open daily.
Altitude – Overlooking the ocean, this cocktail bar specialises in Asian cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 380000 for adults and IDR 190000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 215000 per vehicle (one-way. Maximum occupancy 0)

Parking

  • Self-parking costs IDR 25000 per day
  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in is available.

Individually wrapped food options are available through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Batam Marriott Harbour Batam
Batam Marriott Hotel Harbour Bay Hotel
Batam Marriott Hotel Harbour Bay Batam
Batam Marriott Hotel Harbour Bay Hotel Batam

Frequently asked questions

Does Batam Marriott Hotel Harbour Bay offer free cancellation for a full refund?
Yes, Batam Marriott Hotel Harbour Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Batam Marriott Hotel Harbour Bay?
As of 2 December 2022, prices found for a 1-night stay for 2 adults at Batam Marriott Hotel Harbour Bay on 4 December 2022 start from NZ$363, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Batam Marriott Hotel Harbour Bay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Batam Marriott Hotel Harbour Bay?
Yes, there's an outdoor pool.
Are pets allowed at Batam Marriott Hotel Harbour Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Batam Marriott Hotel Harbour Bay?
Yes. Self-parking costs IDR 25000 per day.
Is an airport shuttle service offered by Batam Marriott Hotel Harbour Bay?
Yes, an airport shuttle is available from 6:00 AM to 8:00 PM. The charge is IDR 215000 per vehicle one-way.
What are the check-in and check-out times at Batam Marriott Hotel Harbour Bay?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing is available.
What is there to do at Batam Marriott Hotel Harbour Bay and nearby?
Have fun with nearby activities such as boat tours, fishing and kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Batam Marriott Hotel Harbour Bay also has a 24-hour fitness centre and a garden.
Are there restaurants at or near Batam Marriott Hotel Harbour Bay?
Yes, there are 2 on-site restaurants, featuring international cuisine and ocean views. Nearby restaurants include Pounce (5-min walk), Harbour Bay Seafood (7-min walk) and Sederhana Restaurant (2 mi).
What's the area around Batam Marriott Hotel Harbour Bay like?
Batam Marriott Hotel Harbour Bay is located a short 5-minute walk from Harbor Bay Ferry Terminal.

Overall score and ratings

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

10.0/10

Amenities

9.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Yuen Siong, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Saif, 1-night trip
Verified Expedia guest review

6/10 Good

Overpriced, rooms not managed expect 2 single beds
Booked a queen bed got 2 king singles or very very small double beds not like in the picture. They tried to put me in a smoking room as they were fully booked. Hotels.com is not fully connected to their inventory so expect the hotel to swap you into another room. Overpriced given we didnt get a queen or king size bed and 2 single beds.
Ben, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alizah Bte Kadir, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Perfect
Mehmet Samil, 15-night business trip
Verified Hotels.com guest review

8/10 Very good

Business Trip
Rooms very spacious and nice. Service and menu at roof top restaurant very good. Shower had only hot water, so had to use bath tub.
Inge, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Danny, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Family weekend staycation
Yusuf, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marek, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review