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Dann Carlton Medellin Hotel

Photo gallery for Dann Carlton Medellin Hotel

Exterior
Front of property
Junior Suite | Minibar, in-room safe, desk, blackout curtains
Front of property
Front of property

Overview of Dann Carlton Medellin Hotel

Dann Carlton Medellin Hotel

4.5 star property
Luxury hotel in El Poblado with 4 restaurants and spa

8.4/10 Very good

1,003 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Carrera 43a No.7-50, Avenida El Poblado, Medellín, Antioquia, 50021

Guests rated this location 8.9/10 - Excellent

Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Health club
  • Steam room
  • Spa tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business centre
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In El Poblado
  • Poblado Park - 1 min drive
  • Lleras Park - 1 min drive
  • El Tesoro Shopping Park - 9 min drive
  • Santafé Mall - 12 min drive
  • Botero Plaza - 6 min drive
  • Medellin Botanical Garden - 8 min drive
  • Atanasio Giradot Stadium - 12 min drive
  • Arvi Park - 32 min drive

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 37 min drive
  • Poblado Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Starbucks - 1 min walk
  • Restaurante Tony Roma - 2 min walk
  • Ajiacos y Mondongos - 3 min walk
  • Los Perrines - 2 min walk
  • Café Zorba - 3 min walk

About this property

Dann Carlton Medellin Hotel

Dann Carlton Medellin Hotel offers an airport shuttle (available 24 hours) for COP 120000 per vehicle one-way. Guests can visit the spa to be pampered with massages, facials or body scrubs, and Spigas di Palermo, one of 4 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a health club. Fellow travellers love the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free secured, covered on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • 4 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • BBQs
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Conference centre (603 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Dann Carlton Medellin Spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Spigas di Palermo – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Zaguan del Patio – This restaurant serves breakfast, lunch and dinner. Open daily.
43 Street – This restaurant serves lunch and dinner. Open daily.
Tony Romas – This restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
The listed general deposit applies to bookings of 5 guestrooms or more.

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 120000 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Parking

  • Guests must contact this property in advance to reserve on-site parking

Pool, spa, & gym (if applicable)

  • Facility access costs COP 9401 per person, per night
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Carlton Medellin
Dann Carlton
Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel
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Hotel Dann Carlton Medellin
Hotel Dann Medellin
Hotel Medellin Dann Carlton
Medellin Dann Carlton
Medellin Dann Carlton Hotel
Dann Carlton Medellin
Dann Carlton Medellin Hotel Hotel
Dann Carlton Medellin Hotel Medellín
Dann Carlton Medellin Hotel Hotel Medellín

Frequently asked questions

Does Dann Carlton Medellin Hotel offer free cancellation for a full refund?
Yes, Dann Carlton Medellin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Dann Carlton Medellin Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Dann Carlton Medellin Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Dann Carlton Medellin Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Dann Carlton Medellin Hotel?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Dann Carlton Medellin Hotel?
Yes, an airport shuttle is available. The charge is COP 120000 per vehicle one-way.
What are the check-in and check-out times at Dann Carlton Medellin Hotel?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Dann Carlton Medellin Hotel and nearby?
Dann Carlton Medellin Hotel has a spa and an outdoor pool, as well as a steam room and a garden.
Are there restaurants at or near Dann Carlton Medellin Hotel?
Yes, there are 4 on-site restaurants, featuring al fresco dining.
What's the area around Dann Carlton Medellin Hotel like?
Dann Carlton Medellin Hotel is a short 4-minute walk from Poblado Park and 8 minutes' walk from Lleras Park. Travellers give top marks for the hotel's prime location.

Reviews

8.4

Very good

9.1/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

Great Location
Unbeatable location, close to everything, The hotel restaurants were also very good. The hotel is a bit outdated, but comfortable.
Ricardo, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Yandi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

julio, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Solid
Fine place. Not 5 star but fine. Reasonable prices. Good breakfast and location in El Poblado.
Matthew, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Renny, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable
Really a fantastic hotel. If you are looking for North American comforts then this is about as good as it gets
Andrew, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Zac, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

As a 4.5/5 stars hotel, there are pros and cons based on my experience living there. Pros: the staff is friendly and professional, they even pronounce my last name accurately when I checked in and out(my last name is not easy to pronounce, so this is very impressive, they must do some work in advance.) I like the vibe and environment of this hotel, it's a large hotel, lots of rooms and guests, people are friendly and the lobby is always lively. The daily room cleaning is very thorough and complete, every day I went back it's like a new room. The neighborhood is convenient, a lot of bars and restaurants nearby. Cons: The room inside is so dark and gloomy, making you feel depressed even in the daytime you can't feel the sunlight. Not enough lighting... I never live in a room dark like this... The curtain can not be raised, window can't be opened.. The worst thing is the cleaniess of the room... It's an old hotel, all the facilities are not very new. The first night I saw tons of ants under the phone on the table next to my head. This is horrible.....I don't know where these ants come from but they must hide everywhere in the room... The window can't open, making the smell of the room awful.. Everything takes money, I ask for a bottle of water and someone sent me with a receipt charging almost 3$... And when I ordered food for room service the guy asked me for a tip... One more thing, the breakfast is horrible as a 5star hotel.. Too much people there you have to wait a table..
Chengchang, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review