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Hard Rock Hotel Bali - CHSE Certified

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2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
2 outdoor pools, open 8 AM to 9:00 PM, pool cabanas (surcharge)
1 bedroom, minibar, in-room safe, desk

Overview of Hard Rock Hotel Bali - CHSE Certified

Hard Rock Hotel Bali - CHSE Certified

5.0 star property
Upmarket beach hotel with free water park, near Kuta Beach

8.2/10 Very good

1,016 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Jalan Pantai Banjar Pande Mas, Kuta, Bali, 80361

Room options

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 2 min walk
  • Legian Beach - 14 min drive
  • Seminyak Beach - 19 min drive
  • Sanur Beach - 38 min drive
  • Nusa Dua Beach - 39 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 30 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Pronto Pizza - 3 min walk
  • Starbucks - 4 min walk
  • Yulia's Kitchen - 5 min walk
  • Kedin's Cafe - 5 min walk
  • TONY ROMA's - 5 min walk

About this property

Hard Rock Hotel Bali - CHSE Certified

At Hard Rock Hotel Bali - CHSE Certified, you can spend time at the beach playing volleyball, plus you'll be 0.1 mi (0.2 km) from Kuta Beach. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and aromatherapy. Jamie Oliver Kitchen, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. This luxurious hotel also features a poolside bar, a fitness centre and a sauna. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 418 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu
  • Pool toys
  • Lifeguard on site

What to do

  • Beach volleyball
  • Rock climbing
  • Karaoke
  • Shopping
  • Pool table
  • Beach nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Built in 1998
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Pool hoist on site

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Japanese

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Jamie Oliver Kitchen – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Starz Diner – This restaurant specialises in Asian cuisine. Open daily.
Splash Bistro – This bistro specialises in Mediterranean cuisine. Open daily.
Hard Rock Cafe – This bar specialises in American cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: IDR 2150000
  • New Year's Eve (31 December) gala dinner per child: IDR 1075000 (from 6 to 12 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 310000 per vehicle (one-way. Maximum occupancy 4)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision
  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Bali Hard Rock
Bali Hard Rock Hotel
Bali Hotel Hard Rock
Hard Rock Bali
Hard Rock Bali Hotel
Hard Rock Hotel Bali
Hotel Bali Hard Rock
Hotel Hard Rock Bali
Hard Rock Hotel Bali Kuta
Hard Rock Kuta
Hard Rock Bali Kuta

Frequently asked questions

Does Hard Rock Hotel Bali - CHSE Certified offer free cancellation for a full refund?
Yes, Hard Rock Hotel Bali - CHSE Certified does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hard Rock Hotel Bali - CHSE Certified?
As of 2 February 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Bali - CHSE Certified on 5 March 2023 start from NZ$184, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hard Rock Hotel Bali - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hard Rock Hotel Bali - CHSE Certified?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at Hard Rock Hotel Bali - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hard Rock Hotel Bali - CHSE Certified?
Yes, there's free self parking.
Is an airport shuttle service offered by Hard Rock Hotel Bali - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 310000 per vehicle one-way.
What are the check-in and check-out times at Hard Rock Hotel Bali - CHSE Certified?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Hard Rock Hotel Bali - CHSE Certified and nearby?
Have fun with on-site activities such as volleyball and rock climbing. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hard Rock Hotel Bali - CHSE Certified also has 2 outdoor pools, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Hard Rock Hotel Bali - CHSE Certified?
Yes, there are 4 on-site restaurants, featuring Italian cuisine. Nearby restaurants include Starbucks (4-min walk), Yulia's Kitchen (5-min walk) and Kedin's Cafe (5-min walk).
What's the area around Hard Rock Hotel Bali - CHSE Certified like?
Hard Rock Hotel Bali - CHSE Certified is located near Kuta Beach in Downtown Kuta, a short 5-minute walk from Poppies Lane II and 7 minutes' walk from Beachwalk Shopping Center. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.7/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

Tobias, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

ZHI CHAO, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ok for a family Trip
Good location, in front of the beach and near to many restaurants in the area. The hotel itself has a few swimming pool, one with sand too and it's quite child/family friendly. On the other hand -whipe good- the breakfast and the services in general are not at the level of a 5 stars hotel elsewhere.
Davide, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My stay at Hard Rock was really memorable!
Ravi, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Chia Pei, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic facilities, very kid friendly. Service at times was slow in the restaurants. Room was a good standard and comfortable.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yue, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the Hard Rock Hotel Bali. The room was fantastic, the food great, the staff so friendly, & just across from the beach where we watched the sunset.I bought several t-shirts & a ball cap at the Hard Rock Hotel’s shop. Loved the large complementary photo. Also ate at the Hard Rock Cafe next door with very good food & music.
Larry, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

CHUN HEI, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hard Rock was a great place to stay, so close to everything. The staff were so friendly and helpful. The room was great and cleaned every day, I would highly recommend this place.
Sandra, 7-night family trip
Verified Lastminute guest review