Aloft Ponce

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Overview of Aloft Ponce

Aloft Ponce

3.5 star property
3.5-star hotel in Ponce with 4 restaurants and 2 outdoor pools

8.2/10 Very good

431 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Street No 2 KM 228.9, Ponce
Main amenities
  • Housekeeping once per stay
  • 4 restaurants
  • 2 outdoor pools
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 5 meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • ATM/banking services
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Elevator
  • Bathrobes
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Ponce (PSE-Mercedita) - 12 min drive
  • Mayaguez (MAZ-Eugenio Maria de Hostos) - 66 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 86 min drive
  • Rafael Hernandez Airport (BQN) - 90 min drive
  • Airport shuttle (surcharge)

About this property

Aloft Ponce

Aloft Ponce offers an airport shuttle (available 24 hours) for USD 20 per person one-way. After splashing around at the 2 outdoor pools, guests can grab a bite to eat at one of the 4 restaurants.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 4 restaurants
  • Room service (limited hours)

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • 2 outdoor pools

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Housekeeping (once per stay)
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 16.95 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 20 per person (one-way)

Children & extra beds

  • Rollaway beds are available for USD 15.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Aloft Ponce Hotel
Aloft Ponce Ponce
Aloft Ponce Hotel Ponce

Frequently asked questions

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Exceptional

Great Hotel and Room
Great experience overall, will stay again!
Hector, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dr Marcos F, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Bad hotel Attention
I was recommended this hotel by a family member who had previously stayed here my expirience was not as good as theirs when housekeeping went to clean my room my headphones worth $150 were stolen from my room. Hotel did nothing at all when i brought it to there attention.
Myriam Haydee, 6-night trip
Verified Hotels.com guest review

2/10 Poor

I booked a king size bed with city view and I was given a queen size bed with city view.
Yasmin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was very nice. Checking in so very fast, staff was very friendly. Our room was very nice and clean and there was plenty of room for 3 ppl. Pool area was nice and there was pool furniture available to relax. We had a few drinks and they were yummy. No problem with parking when we got in late. Checking out was super fast n easy. Looking forward to our next trip.
Sonia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

José, 2-night trip
Verified Hotels.com guest review

6/10 Good

Overall everything was good, except hot water was frequently not available and breakfast was subpar.
Jazmin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Justin, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Property entirely too cold. The area is sketchy and way too much construction
Morgan, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

Luis, 3-night business trip
Verified Hotels.com guest review