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Hotel St Moritz, Queenstown - MGallery

5.0 star property
Luxury hotel in Queenstown City Centre with restaurant and bar/lounge

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Hotel St Moritz, Queenstown - MGallery

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Interior
Exterior
Exterior
Miscellaneous
Breakfast, lunch and dinner served

Overview of Hotel St Moritz, Queenstown - MGallery

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Gym
  • Bar
Map
10-18 Brunswick Street, Queenstown, 9348
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 spa tubs
  • Breakfast available
  • Ski storage
  • Fitness centre
  • Self parking
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

Room, 1 King Bed, Lake View (St Moritz)

Room, 1 King Bed, Lake View (St Moritz)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed (St Moritz)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Garden View (Alpine)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

Suite, 1 Bedroom, Lake View (Alpine)

Suite, 1 Bedroom, Lake View (Alpine)

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Alpine)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, View (Alpine)

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Balcony, Lake View (St Moritz)

  • 32 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

  • 54 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed, Garden View (St Moritz)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Queenstown City Centre
  • Skyline Gondola - 2 min drive
  • The Remarkables Ski Area - 25 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 14 min drive

Restaurants

  • Blue Kanu - 9 min walk
  • Bombay Palace Indian Restaurant & Takeaways - 5 min walk
  • Pedro's House of Lamb - 17 min walk
  • Coyote Grill - 5 min walk
  • Finz Downunder Queenstown - 4 min walk
Map

About this property

Hotel St Moritz, Queenstown - MGallery

Located in the entertainment district, Hotel St Moritz, Queenstown - MGallery is a great choice for a stay in Queenstown. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Slovak, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 142 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (NZD 35 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Safari nearby
  • Kayaking nearby
  • Skiing lessons nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Computer station
  • Conference space (2153 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fireplace in reception
  • Fitness centre
  • 2 hot tubs
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lombardi Bar – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: NZD 100.00 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 39.50 per person
  • Credit card charges are subject to an extra charge of 2 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 80.0 per day

Parking

  • Covered self-parking costs NZD 35 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the hot tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Frequently asked questions

Does Hotel St Moritz, Queenstown - MGallery offer free cancellation for a full refund?
Yes, Hotel St Moritz, Queenstown - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel St Moritz, Queenstown - MGallery?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Hotel St Moritz, Queenstown - MGallery?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel St Moritz, Queenstown - MGallery?
Yes. Self-parking costs NZD 35 per night.
What are the check-in and check-out times at Hotel St Moritz, Queenstown - MGallery?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Hotel St Moritz, Queenstown - MGallery?
No, this hotel doesn't have a casino, but SKYCITY Wharf Casino (4-min walk) and Skycity Queenstown Casino (7-min walk) are both nearby.
What is there to do at Hotel St Moritz, Queenstown - MGallery and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snow tubing, and in warmer months, enjoy a round of golf at the nearby golf course. Additional recreation nearby includes safari tours, ecotours and segway hire. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a fitness centre and a garden.
Are there restaurants at or near Hotel St Moritz, Queenstown - MGallery?
Yes, there's an on-site restaurant, Lombardi Restaurant.
What's the area around Hotel St Moritz, Queenstown - MGallery like?
Hotel St Moritz, Queenstown - MGallery is in Queenstown City Centre, a short 4-minute walk from Lake Wakatipu and 5 minutes' walk from Steamer Wharf.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very good

A Room without a View
Customer service throughout was excellent. Breakfast was ok. My room was on the 7th floor overlooking the dark front entrance of the hotel. There was no natural light even during the day.
Christopher, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing views
From the minute the airport transfer dropped us and staff greeted us at the front door to the breakfast that we loved , the amazing views from our balcony the cleaning staff, the speed of the lifts. We absolutely loved our stay. Our only issue was the aircon in the room got very hot through the night and wouldn’t go lower. Obviously controlled by hotel and made sleeping uncomfortable some nights. We would definitely return. Great location and easy walk to restaurants and all your needs in town
Michelle, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room and the view were great. It was not easy to get down to the main road by foot. Slippery roads on a steep incline should not be part of entering or leaving without a car.
John, 2-night trip
Verified Hotels.com guest review

6/10 Good

Fatima, 3-night trip
Verified Expedia guest review

4/10 Fair

Mark, 2-night romance trip
Verified Lastminute guest review

10/10 Exceptional

We just had 3 nights at Hotel St Moritz and from the moment we arrived we knew we had made a great choice. Awesome location just a few minutes walk from town but that right distance away to be so quiet and with amazing views of the lake. We had the 1 bedroom Lakeview room which were so spacious and comfortable. Beautiful decor and amenities. Breakfast was a great experience with plenty of choice and more of those spectacular views. Highly recommended.
Venessa, 3-night trip
Verified Expedia guest review

8/10 Very good

Loved the view from dining room and beautiful lobby. Hill setting a bit challenging after a big night. Our only disappointment was calling reception to check we could watch the Warriors game in our room to be told I think so but you will have to check. We were at a sports bar when we called. It was playing the game. We risked the walk home. And yes did have the game ... so spent some time in the hot tub before kickoff
Geoffrey, 3-night romance trip
Verified Expedia guest review

6/10 Good

Michelle, 1-night trip
Verified Hotels.com guest review