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Sofitel Haikou

5.0 star property
Luxury Haikou hotel with full-service spa, connected to a shopping centre

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Sofitel Haikou

Photo gallery for Sofitel Haikou

Front of property
Lunch and dinner served, international cuisine
Lunch and dinner served, international cuisine
Magnifique Room
Daily buffet breakfast for a fee

Overview of Sofitel Haikou

9.6 out of 10 Exceptional
9.6/10 Exceptional

Property highlights

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
105 Binhai Ave, Longhua District, Haikou, Hainan, 570100
Main amenities
  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre
  • 6 meeting rooms
  • Meeting rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Club Room King

Beach/ocean view

Luxury Club Room King

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Magnifique Room

Luxury Magnifique Room

Luxury Magnifique Room

  • 67 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room King Ocean View

Luxury Room King Ocean View

Luxury Room King Ocean View

  • 45 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Luxury Room, 1 King Bed, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Single Beds, City View

View from room

Luxury Room, 2 Single Beds, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Luxury Club Room Twin

Down duvets, minibar, in-room safe, desk

Luxury Club Room Twin

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Magnifique Room

Magnifique Room | View from room

Magnifique Room

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite

Prestige Suite

Prestige Suite

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Long Hua

Getting around

  • Haikou (HAK-Meilan Intl.) - 33 min drive

Restaurants

  • 爱晚亭 - 9 min walk
  • 椰子不语 - 9 min walk
  • 麦当劳 - 19 min walk
  • 必胜客 - 19 min walk
  • 重庆刘一手火锅 - 15 min walk
Map

About this property

Sofitel Haikou

When visiting Haikou, Sofitel Haikou is a great choice to consider. You can visit the spa to indulge in massages, body wraps or aromatherapy, and international cuisine is served at KWEE ZEEN, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (2583 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Designer shops on-site
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Lockers available

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Step-free path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Shower/bath combination
  • Rainfall shower heads
  • Electronic bidet
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

KWEE ZEEN – This restaurant specialises in international cuisine and serves lunch and dinner.
On-site venue No. 2 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
LEMON 1900 BISTRO BAR – This bistro serves lunch and dinner. Open daily.
On-site venue No. 4 – lobby lounge. Open daily.
GARDEN BAR TERRACE – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 168 to 168 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 11:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.

Also known as

Sofitel Haikou Hotel
Sofitel Haikou HAIKOU
Sofitel Haikou Hotel HAIKOU

Frequently asked questions

Does Sofitel Haikou offer free cancellation for a full refund?
Yes, Sofitel Haikou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Haikou?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Haikou?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 6:30 AM to 11:00 PM.
Are pets allowed at Sofitel Haikou?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Sofitel Haikou?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at Sofitel Haikou and nearby?
Sofitel Haikou has 2 bars and a spa, as well as an outdoor pool and a fitness centre.
Are there restaurants at or near Sofitel Haikou?
Yes, KWEE ZEEN offers international cuisine.
What's the area around Sofitel Haikou like?
Sofitel Haikou puts you in Long Hua, in the heart of Haikou. Popular attractions include Haikou Arcade Street, which is 6 minutes away by car.

Reviews

9.6

Exceptional

9.2/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

10.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Cozy and clean, very nice!
Joanne, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Mei Lei, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melody, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy and convenient
Joanne, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

全新的豪华酒店
全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选
JIONG, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yu, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

andre, 1-night trip
Verified Hotels.com guest review