Azul Ixtapa Beach Resort and Convention Center - All Inclusive

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Beach
Beach
Outdoor pool
Children's pool

Overview of Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Quieta Beach

8.2/10 Very good

627 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Gym
  • Air conditioning
Map
Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Fitness center
  • Children's pool
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
For families
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Ixtapa Island - 10 min walk
  • Varadero Beach - 10 min walk
  • Playa Azul Grand - 1 min drive
  • Quieta Beach - 1 min drive
  • Cocodrilario - 1 min drive
  • Linda Beach - 1 min drive
  • Coral Beach - 1 min drive
  • Marina Ixtapa - 9 min drive
  • El Palmar Beach - 20 min drive
  • Vista Hermosa Beach - 22 min drive

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 37 min drive

About this property

Azul Ixtapa Beach Resort and Convention Center - All Inclusive

At Azul Ixtapa Beach Resort and Convention Center - All Inclusive, you'll have access to onsite snorkeling and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Costa Azul, one of 5 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this all-inclusive property include 2 poolside bars, a free kid's club, and a fitness center. Fellow travelers say good things about the helpful staff and WiFi.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 400 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Children's menu
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Pilates classes
  • Volleyball
  • Archery
  • Mini golf
  • Rock climbing
  • Kayaking
  • Snorkeling
  • Shopping
  • Pool table
  • Table tennis
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Garden
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Spa

ITSI SPA has 18 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Costa Azul - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. A children's menu is available. Reservations are required.
Oyster Bar - This fine-dining restaurant specializes in seafood and serves dinner only. A children's menu is available. Reservations are required. Open select days.
La Terraza - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Plaza Mexicana - This buffet restaurant serves breakfast, lunch, and dinner. Open select days.
Colores - Overlooking the pool, this buffet restaurant serves breakfast, lunch, and dinner. Open select days.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 150 per night (1-device limit, rates may vary)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

This property accepts credit cards and cash.

Also known as

Azul All Inclusive
Azul Ixtapa Beach Resort
Azul Ixtapa Beach Resort All Inclusive
Ixtapa Beach Resort
Resort Azul
Azul Ixtapa All Inclusive Beach Resort
Azul Ixtapa All Inclusive Beach
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Ixtapa Beach Resort
Azul Ixtapa Beach
Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
Hotel Azul Ixtapa Beach Resort and Convention Center
Azul Ixtapa Beach Resort and Convention Center Ixtapa
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Resort
Azul
Azul Ixtapa Beach Resort Convention Center All Inclusive

Frequently asked questions

Overall score and ratings

8.2

Very good

9.0/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Michael, 4-night family trip
Verified Expedia guest review

6/10 Good

This place was not at all what we where expecting, our room was pretty run down and air conditioning didn’t really work and the room smelled like mold . As if that wasn’t bad enough the food in the buffets was not appetizing at all not all of it was bad but it was not good either. We didn’t try the restaurants because you need a reservation. And the only reservations they had was really early or super late so we couldn’t do that but we heard from a couple of friends that the food there was pretty good. The karaoke area was cool but the staff in charge of music was extremely RUDE Drinks where fine we pretty much stuck to beer the whole time . When you get your towels for the pool they mark them down to your room number and you loose then they charge you so make sure you keep a close eye on them ours almost didn’t make it back . Also make sure you ask them not to clean your room ,they clean ours when we where out but when I got back I notice money missing from my purse be careful. I will definitely not be going back to this Hotel !
Rocio, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Raul, 2-night trip
Verified Expedia guest review

6/10 Good

Better than average - very good for the price.
The best part of this short stay was the staff, they were friendly and attentive. The food was okay, the room comfortable and the water pressure in the shower was amazing. Awesome views from the room.
Garvis, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice Property disappointing beach
The Azul Ixtapa is a nice property and the rooms are nice. The pools are great. The food is pretty good, not great. However, the beach is very disappointing. The sand is muddy and the water is murky and not clear
Randy, 4-night trip
Verified Hotels.com guest review

6/10 Good

Javier, 2-night trip
Verified Expedia guest review

4/10 Fair

The service was bad and very slow! They have "3" restaurants, but they all have the exact same food and a small selection. Because of COVID you cannot grab your own food, so someone derves it to you. The problem is there is only 1-2 servers. So there's always a long line to wait for the food. We had to go to a different hotel for the night shows and there is no access to an open bar or anything in the night show area. Do not recommend!
Berenice, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

good job
Melaney, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great for families and awesome kids water park. Beach area is so so but Isla ixtapa is within view and boats are nonstop all day. Cab ride to downtown is 250 pesos about $10 and the same to the airport 500 pesos or $20. Decorative for the holiday season.
james a, 6-night family trip
Verified Expedia guest review

2/10 Poor

The service was awful!! They were very short staff and the staff that was there weren't pleasent. All 3 buffet restaurants had the SAME food and they were taking very few reservations for their a la cart restaurants. We were only able to RSVP to 1 because the otherone was "full". They ran out of alot of the food and since very early. The pool would closed at 6 and
Berenice, 4-night trip
Verified Expedia guest review