Hotel Viennart am Museumsquartier, Vienna

The hotel was a cute boutique hotel. Coffee and tea were availalble all the time, except at breakfast time, then you had to pay. That is normally when people drink tea and coffee. However, most disappointing was the fact that we did not have air conditioning. If we had vacationed in Spring or Fall that would not have been a problem, but during the hot summer, they should have air conditioning.

The hotel hasn't got a restaurant & room-service. Vienna has been getting high temperatures in days during summers for quite a while & still the hotel doesn't have air-conditioning in all rooms (we were given a standing fan after we complained about the lack of A/C in our room). This was not made clear while I made the bookings & we got to know it only when we reached the hotel. I've rated it 2/5 only because the staff was very helpful and the hotel is located in a good neighborhood with easy access to pretty much everywhere, otherwise my rating would've been 0/5 for this hotel. The only way we were able to sleep at nights was by keeping our window open (to let the cool breeze in) & the standing fan that the hotel provided - otherwise it would've been a nightmare.

The room was nice and the lobby was air-conditioned, but the rooms were not. I got there during a heat wave and slept miserably the first few nights. You can't open the windows and close or even partially close the curtains. No fans either, the room was an oven. I got there way early and the desk clerk did let me store my bag. When I came back an hour before check in, she made a huge show about getting a room for me and in general was quite rude. Apparently I made a mistake with the reservation as well and they thought I was checking out a day earlier than I intended. Again, this same clerk made a big show about my mistake and for a minute I thought they were going to kick me out, all she needed to do was say they were going to charge me for another day, not berate me for the mistake. The breakfast buffet was very good, but at 15Euro it's easy enough to find a better alternative at half of the cost.

Excellent location for central vienna attractions such as the museums. Close to the underground for travel to more distant attractions. Rooms not perfect, but comfortable enough and bed and bedding excellent. Breakfast too expensive so we did not sample it. Free coffee and soft drinks in afternoon and evening.

Great quality for a reasonable price. Staff were very professional and extremely helpful. I am a repeat customer now and would definitely staff there again. The Rooms are clean, modest and comfortable. Location is perfect - the Hofburg is only minutes away by foot and so also is a main shopping quarter with all the main stores and more.