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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Los Itzaes Hotel, Playa del Carmen, Mexico

3-star3 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Beach nearby
  • Free WiFi
  • Beach towels
Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, QROO, 77710, Mexico

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Beach nearby
    • Free WiFi
    • Beach towels
Beautiful beach
Very comfortable
Great room
Vibe is not too good

Los Itzaes Hotel, Playa del Carmen, Mexico

from NZ$93
  • Standard Room
  • Standard Double Room
  • Junior Suite

What’s around Los Itzaes Hotel, Playa del Carmen, Mexico


  • In Downtown
  • Quinta Avenida - 2 min walk
  • Playa del Carmen Main Beach - 4 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach Club - 11 min walk
  • Nuestra Senora del Carmen Catholic Church - 5 min walk
  • Playacar Golf Club - 32 min walk
  • Punta Esmeralda Beach - 43 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *


  • Pets allowed (dogs only) *

  • Up to 22 lbs


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Coffee/tea in a common area
Things to do
  • Beach towels
  • Outdoor pool
  • Pool sun loungers
  • Spa tub
  • Bicycle rentals on site
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Garden
  • Terrace
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Daily housekeeping
  • In-room safe

Special features


Ipanema - This restaurant serves breakfast only.

Los Itzaes Hotel, Playa del Carmen, Mexico’s small print

Also known as

  • Itzaes
  • Los Itzaes Hotel Hotel Playa del Carmen
  • Los Itzaes
  • Los Itzaes Hotel
  • Los Itzaes Hotel Playa Del Carmen
  • Los Itzaes Playa Del Carmen
  • Hotel Los Itzaes
  • Los Itzaes Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Los Itzaes Hotel Hotel
  • Los Itzaes Hotel Playa del Carmen


This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 100 per stay

Optional extras

Self parking costs USD 10 per night

Rollaway beds are available for USD 10 per stay

Breakfast costs between USD 3.5 and USD 8 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 10 per pet, per day

Airport shuttle service is offered for an extra charge of USD 130 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Los Itzaes Hotel, Playa del Carmen, Mexico

  • Does Los Itzaes Hotel offer free cancellation for a full refund?
    Yes, Los Itzaes Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Los Itzaes Hotel?
    Yes. Self parking costs USD 10 per night.
  • Is there a pool at Los Itzaes Hotel?
    Yes, there's an outdoor pool.
  • Are pets allowed at Los Itzaes Hotel?
    Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of USD 10 per pet, per day, and there's also a deposit of USD 100 per stay.
  • What are the check-in and check-out times at Los Itzaes Hotel?
    You can check in from 3 PM to 5:30 AM. Check-out time is noon.
  • Is airport shuttle service offered by Los Itzaes Hotel?
    Yes, an airport shuttle is available. The charge is USD 130 per vehicle roundtrip.

Recent reviews

Fabulous 8.6 From 45 reviews

Exceptional 10.0
Best choice for sure
The hotel was perfect in every way. It is exactly what it says. Clean compostable and extremely friendly people. Very helpful and always willing to do ehat they need to to help you. The rooms are always clean and stay that way throughout the trip. The locatuon is perfect if you want to be close to the night life and beach without being right on 5th Avenue. We will be returning and know that we will be meet with and freindly face and a smile
Ike, us7 night trip
Exceptional 10.0
Great value hotel
Very nice place. The only issue was a late night club—now shut down by the police. So no problem with that now, at least.
Stephen, us3 night trip
Poor 2.0
Cockroach found in hotel room
Staff and location are great, unfortunately we found a cockroach in our room, which made us be worried all the time when sleeping and our stuff for the rest of our stay. And there is a nightclub on the weekends playing loud music just across the hotel.
us4 night romance trip
Exceptional 10.0
A good option for Playa Del Carmen
I needed a safe, clean, comfortable, affordable place for one night in between resorts and found just that. I’d stay here again and would recommend it to Playa Del Carmen visitors looking for an affordable option close to the fun and beach.
us1 night trip
Exceptional 10.0
A perfect Vacation.
Amazing place to stay. Grate rate and easy access to everything. Great staff and very friendly.
Oscar, us2 night trip

Los Itzaes Hotel, Playa del Carmen, Mexico

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